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Last night dinner =$1240.00 Tip = $3.00
- Thread starter AAP
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Scotsman
New member
PatsFan34 said:
Yeah it sucks because the runners get a piece of that usually, but it will make her look even worse in the restaurant since she won't have anything to give and they know it's because she screwed up. I have spoken to managers and gotten servers fired for bad service before. I worken in the bar/restaurant industry for a while and there is no excuse for service that bad.
Cheers,
Scotsman
Buddy_Christ
New member
MattTheSkywalker said:
Of course. I am definetly going to expect a better level of service and a more "respectable" wait staff and management when going to an expensive resteraunt, and will definetly expect better than AAP got.
Don't always have to spend top dollar to get excellent service though. A place I used to work at, the owners would talk to every table to make sure they got the quality they expected. They were very hands on and could strike up a conversation with just about anyone. If they could tell the table didn't want them there, they would thank them for coming in, see if they needed anything (and if they did, they'd get it taken care of) and leave it at that, and the whole conversation would be much like a waitress checking up on the table to make sure everything was ok. Plenty of times you could see them chatting with a table for 5-10 minutes and having a good conversation. Returning customers would approach the owners themselves upon coming in (if the owners didn't see them first) just to say hello. They were above and beyond what you would expect from a resteraunt where a dinner would run you a little bit more than say TGIFridays or similar, and the food was definetly better.
The waitstaff was excellent too and back in the kitchen we had a strict time limit on every order that came back. If a dinner entree took us more than 10 minutes from the time it was submitted until the time it was cooked, we got our asses chewed unless the place was so busy we physically couldn't keep up.
They opened their first resteraunt just over 10 years ago in a location that a previous resteraunt hadn't done any profitable business for years. In less than 4 years, they had renovated the 1st resteraunt and opened a second one. A few years later, they opened a third resteraunt not too far from the first one. It was all done by word of mouth, as people were extremely impressed with the quality of the food and service they recieved compared to what they were spending. They also took a lot of business away from other resteraunts in the area just because of the way they ran the place.
Buddy_Christ
New member
PatsFan34 said:
Actually, no, I didn't. I don't think I've ever left a resteraunt without leaving a tip, but I have left very low tips for what I felt was sub-par service and I definetly would not be leaving 10% of a $1250 bill for a waitress that neglected my table.
Trust me, I hear this all the time from my gf. She'll wait on a table that'll have a $20 bill and they'll leave her a $5 tip. She'll turn around and another table that ran a $50 bill leaves her a $2 tip. Not a single customer has ever complained to the managers about her service, and there are regulars that request to sit in her section when she's working. Management has had her train at least 4 new waitresses in the past year.
Some customers are stingy as hell, and she's found that the ones that act like complete cheapasses when it comes to a tip are also the same ones that are the most hell to deal with. She came home after waiting on a table one night that ran a $60 bill, the one woman at the table yelled for her from across the resteraunt for something (when she had just checked on the table 2 minutes earlier and they said they didn't need anything), bitched about everything so loud other customers could hear it (but even when the manager went to check on them, they said everything was fine), and then left her a $2 tip, she was furious.
I told her about this thread and she even agreed that she wouldn't of left a tip for the type of service AAP recieved, nor would she expect one if she treated a table like that.
Matt - when I eat upscale, I expect upscale service. A tip is just that... a "tip". Why should I tip her? What did she do?
The maiter showed us our table and seated us.
The bartender fixed our cocktails (I tipped him when I went up there for refills).
The bartender was the one that sent the wine bottles over to other tables.
The chef brought us our food - salad, entree, coffee - in addition to our water glasses.
Come to think of it, she didn't even cook the food or bus the table afterwards, they had bus boys to do that.
What did she do? She wrote down our order and then presented/processed the bill. What was outstanding about that? What service did I get from her? Why should I tip someone for spending time at another table just chatting. She was servicing them, she was socializing with them. Not only that, it wasn't just my table either. She neglected the others in her section. Had I not gone back for refills twice at the bar for our cocktails, we would have had nothing to drink. One glass of table water each is not enough to last a meal.
If I am going to go in and drop over a grand for a meal, I don't care if it is an expense account, I expect service. Good service. And if I am spending more $$ on other people in the resturant that I don't even have at my table, I expect very good service.
Do you tip cashiers at Mcdonalds? I don't. Why? Because all they do is take your order and then ring you up. The exact same function she performed.
The maiter showed us our table and seated us.
The bartender fixed our cocktails (I tipped him when I went up there for refills).
The bartender was the one that sent the wine bottles over to other tables.
The chef brought us our food - salad, entree, coffee - in addition to our water glasses.
Come to think of it, she didn't even cook the food or bus the table afterwards, they had bus boys to do that.
What did she do? She wrote down our order and then presented/processed the bill. What was outstanding about that? What service did I get from her? Why should I tip someone for spending time at another table just chatting. She was servicing them, she was socializing with them. Not only that, it wasn't just my table either. She neglected the others in her section. Had I not gone back for refills twice at the bar for our cocktails, we would have had nothing to drink. One glass of table water each is not enough to last a meal.
If I am going to go in and drop over a grand for a meal, I don't care if it is an expense account, I expect service. Good service. And if I am spending more $$ on other people in the resturant that I don't even have at my table, I expect very good service.
Do you tip cashiers at Mcdonalds? I don't. Why? Because all they do is take your order and then ring you up. The exact same function she performed.
S
Spartacus
Guest
I'd have tipped the chef
JustJacked
New member
Fuck em. Let them all get mad at the the dumbass waiter/waitress.
P
Phaded
Guest
i've spent 1800 at a night club once and tipped like 250.. does this make me half as cool as aap? 
