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blueta2
New member
Since the law was passed that entitles customers to switch cell phone co's but still being able to keep their phone #'s, cell phone companies have been kissing butt!
Back in June (b4 this law came into effect), I wanted to update my phone to a newer model and get the discount I would get in 6 months when my contract expired. They told me I had to wait out my contract and if I was not satisfied I could switch carriers. I said fine, then sent a complaint email to their customer service telling them I've been a customer for 14 yrs and I needed to update my cell. They said sure, for $200 you can. Where if I waited until the end of my contract I would get a free cell if I signed for another 3 yrs. They could care less since they knew even if I changed carriers I would have to change the # I had for 14 yrs.
I decided that when the end of my contract came up, I would switch carriers and get a new #. Then of course the law came into effect and I knew I would BUST their asses!
Well they call me today to ask if I'm going to renew since my contract is up in less than a month. I laughed and said "Don't think so, your competition is fierce and you guys blew me off 6 months ago"
The guy didn't believe it, so I fowarded him all the emails from me and their replies.
He was like "what can I do to keep you as a customer" I said to him, give me the $60 a month plan for $25 a month and a new $400 blackberry. He sent me over to his supervisor and I told the supervisor, I can switch to another carrier and keep my #, so you don't own me anymore. He said "Done"
So I get a $400 free blackberry, unlimited incoming calls, unlimited txt, voice mail, 200 mins a month long distance, free net surfing, call display, call waiting, unlimited nights and w/ends (starting at 6 pm), system activation fee, 911 fee and 150 mins anytime during the day all included.........all for the low price of $25 plus tax....for 3 yrs. TAKE THAT SUCKAS!!!!
Back in June (b4 this law came into effect), I wanted to update my phone to a newer model and get the discount I would get in 6 months when my contract expired. They told me I had to wait out my contract and if I was not satisfied I could switch carriers. I said fine, then sent a complaint email to their customer service telling them I've been a customer for 14 yrs and I needed to update my cell. They said sure, for $200 you can. Where if I waited until the end of my contract I would get a free cell if I signed for another 3 yrs. They could care less since they knew even if I changed carriers I would have to change the # I had for 14 yrs.
I decided that when the end of my contract came up, I would switch carriers and get a new #. Then of course the law came into effect and I knew I would BUST their asses!
Well they call me today to ask if I'm going to renew since my contract is up in less than a month. I laughed and said "Don't think so, your competition is fierce and you guys blew me off 6 months ago"
The guy didn't believe it, so I fowarded him all the emails from me and their replies.
He was like "what can I do to keep you as a customer" I said to him, give me the $60 a month plan for $25 a month and a new $400 blackberry. He sent me over to his supervisor and I told the supervisor, I can switch to another carrier and keep my #, so you don't own me anymore. He said "Done"
So I get a $400 free blackberry, unlimited incoming calls, unlimited txt, voice mail, 200 mins a month long distance, free net surfing, call display, call waiting, unlimited nights and w/ends (starting at 6 pm), system activation fee, 911 fee and 150 mins anytime during the day all included.........all for the low price of $25 plus tax....for 3 yrs. TAKE THAT SUCKAS!!!!
