jnevin
New member
MattTheSkywalker said:When you eat upscale, you tip upscale, or else don't go there.
If the service sucks, talk to a manager. I eat out 21 meals a week. I have experienced my share of not-so-hot service. But a conversation with a manager has always fixed things, because managers of high end places know that they BETTER get shit right if you're paying real dollars.
The right answer here is to let the shitty service ride, and then take it up with management. At those types of places, one or two complaints usually means dismissal of bad service.
give her the tip. It will be a nice way for her to remember her old job.
You are right. If there are service issues the manager should be spoken with and they will address it. Same as with any business. If I mess up an account or make a mistake with a customer I would expect to lose the account/ customer, and to have them taken care of by another person in my company if the relationship could be salvaged. The same goes here. It's how you learn if you're a commissioned employee. Mess with someone's money, you mess with their bills, etc. It won't happen again. Some are too dumb to know what they did or didn't do, and that's why the manager should be involved.