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EF Customer Service?!?!?!
- Thread starter KOArtist
- Start date
- Status
you need to change your user name if you want capitals.
the best thing to do is click on contact us and fill out help ticket or call the telephone number that is provided.
I dont think you can make your own plat board! I dont even understand what that means.
the best thing to do is click on contact us and fill out help ticket or call the telephone number that is provided.
I dont think you can make your own plat board! I dont even understand what that means.
hamstershaver
New member
you need support form other plats to get your own board
KOArtist
New member
if I try to change my username (capitalize a few letters), it just says "username is already in use." So I guess you can't keep your same username, but capitalize some letters? Dumb.Angel said:
Lestat said:
LOL! The one page that says "contact customer service/no need to register"??? (http://www.elitefitness.com/support/newticket.php)
WTF are ANY of those fields supposed to be for? Theyre not even fucking labeled, and there's not even a submit button anywhere. Is that page always that retarded or is it temporarily messed up?
itlnstln said:
Well isn't that great to hear, even if the god damn page actually worked, they wouldn't reply to me anyway, lol.
This is bullshit. There's not a simple email address to contact these effing people at?
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itlnstln said:
that's a shocker.
koartist said:What a joke, I guess I'll be canceling my plat membership a mere 3 days into it. Pure clownery.
unfortunately this (starting a thread) is still the best way to get customer support.
swole
Well-known member
koartist said:
BRR is definitely the man to take care of this. He always prioritizes his to-do list, but trust me when I tell you, once he gets to your email he will make sure you are satisfied 100%...and definitely mention the slow response time...EF needs to work on this.
B
BrothaBill
Guest
koartist said:
Best to give him a jingle on the phone, he'll sort you out on the spot, I deleted his phone number on accident though so I don't have it handy. It was him leaving a voicemail to me, something about being the super mod of the board
B
BrothaBill
Guest
koartist said:
you have to understand that he has a shitload of support tickets, it took a week to get to mine but he did with a personal phone call and a followup PM. I just don't have the time to be 'Supermod'
KOArtist
New member
i just sent a PM, the "support ticket" page doesn't have any labels or anything whatsoever, unless it's fixed now or something.
All I want now is to capitalize the first 3 letters of my username....THAT'S IT!
The platinum board stuff was just a product of this quote under the Platinum Boards section on the forum index: "Get your own board - become a Platinum Member now!"
I guess that's not really the case, or at least it's not that simple. Oh well.
Thx everybody
All I want now is to capitalize the first 3 letters of my username....THAT'S IT!
The platinum board stuff was just a product of this quote under the Platinum Boards section on the forum index: "Get your own board - become a Platinum Member now!"
I guess that's not really the case, or at least it's not that simple. Oh well.
Thx everybody
B
BrothaBill
Guest
koartist said:
You can get your own free webpage through EF. You can also get three platinum members together who agree to maintain a platinum forum (those usually suck ass with no people going to them so it's not a great idea) but in addition, you will have your own platinum forum where you can blog. Which is just like your own forum that you control your content like a journal or daily thoughts or rants.
The get your own board I think is a reference to setting up a board through the free web service they offer rather than ten thousand different "ME" forums in the discussion forum listing.
Semantical difference, just playing devil's advocate on this one
Hi koartist,
Thanks for going Platinum and sorry you are having trouble with your account.
The support link is:
http://support.elitefitness.com/support/
The one you have below is not the right link. Just click "Help" at the very top of the page or "Contact Us" at the very bottom.
You can also contact us at any time at 888-613-8959
You can change your name at any time. Click the "Your Account" link at the top of the page, login and select the option "Change Username..."
If you are just changing capitalization, try changing it to a new and different name first, like koartist2, then change it one more time back to koartist with caps where you want them.
Again, thanks for your support of the site.
Thanks for going Platinum and sorry you are having trouble with your account.
The support link is:
http://support.elitefitness.com/support/
The one you have below is not the right link. Just click "Help" at the very top of the page or "Contact Us" at the very bottom.
You can also contact us at any time at 888-613-8959
You can change your name at any time. Click the "Your Account" link at the top of the page, login and select the option "Change Username..."
If you are just changing capitalization, try changing it to a new and different name first, like koartist2, then change it one more time back to koartist with caps where you want them.
Again, thanks for your support of the site.
koartist said:
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