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why are car salesman such scumbags?

calveless wonder

calveless wonder

New member
jesus christ. the ones i have encountered embody the sleazy salesman stereotype. I've been in sales for years and while i know plenty of scumbags that i've worked with or along side, i've never seen it like this.

what's worse is the fuckin douchebags take me at face value.

They think i'm such rich college kid who has no clue about business or the details of buying/leasing a car. They think i'm just showing up to pick something and daddy is going to write me a blank check

i play the part for a bit...then when it comes down to business i hit them with all their questions and throw them completely off guard.

way to assume, assholes
 
calveless wonder said:
They think i'm such rich college kid who has no clue about business or the details of buying/leasing a car.
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you don't, and I mean this respectfully

car salesman are taught by management to be scumbags from day #1 of their career

the new or used car manager is truly the one who pulls the strings, and trust me in his line of work he has an infinite amount more knowledge than the sharpest businessman.

ortiz34 said:
buying a car is never a pleasant experience
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It is for me ... It’s more enjoyable than going to see a movie.

I do my homework, then make an offer I feel comfortable with (btw, I'm not one who is disillusioned that I purchase new vehicles @ $100 over cost) then sit back and enjoy the drama :)
 
someone i went to highschool with ended up selling used cars, if you met him you'd see how much sense it makes.
 
bw1 said:
miplank in 3...2...1
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am I too late?


It's their training man, not the person in general. It is also not the sales manager that's "pulling the strings"

If you're going to a larger dealership, more than likely the salesmen were trained by one of the major trainers in the industry (Joe Verde, George Dans, etc...)

Although, assuming somone has money or doesn't is one of the biggest mistakes you can make when selling a car, but since i wasn't their to witness I'm not really sure why they would do that.
 
miplank said:
It is also not the sales manager that's "pulling the strings"
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Why do you say that?

When I worked for a VERY large volume dealership even experienced sales people took orders from one of the guys on the podium like being in the USMC.

If you were a newbie and you didn't get a customer in the door that you approached at least for an introduction it was grounds for immediate dismissal.
 
PICK3 said:
Why do you say that?

When I worked for a VERY large volume dealership even experienced sales people took orders from one of the guys on the podium like being in the USMC.

If you were a newbie and you didn't get a customer in the door that you approached at least for an introduction it was grounds for immediate dismissal.
Click to expand...

I meant they're not pulling the strings when it comes to their sales tactics or training styles.


The sales manager is going to tell them things like, "try and get them to go $20 a month more" "see if they can put $500 more down" etc..etc...

They are also watching and making sure that every "up" is helped immediatly, and if the customer walks you better have a reason why.

My point was, even the sales manager was trained by the big guys in the biz "joe verde, george dans, etc.." Thats where they learn the proper steps to selling a car, how to close a customer, how to avoid customer objections, etc etc..

have you ever went to look at a car and told the salesmen you wanted to think about it and this scenario played out..

customer: I'm going to go home and think about it.
Salesman: I understand, but you do like the car don't you?
customer: Well yeah, it's very nice
Salesman: So is it the make, the model, the color, or the price?
customer: Well...the price.
Salesmen: So if I told you I could get you into that car for $xxx a month would you buy it today?
customer: Well, yeah I suppose
Salesmen: Well congratulations Mr. customer, are you gonna register it in one name or two? Come on in, and i'll get you something to drink while we take car of that paperwork.


Odds are some of you have heard a scenario similar to that at one point or another if you've tried to walk off the lot w/o buying. It's only the salesman's job to get you to say YES, after that point its up to the finance guys to make it happen, and if its not even close to be able to fit into the deal, then the salesman goes back and tries to get it to work.

Every deal is different, some people require different methods of closing, and each method will take a slightly different path to the sale.
 
velvett said:
OMG that is just so funny to me.
:FRlol:
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yeah... he lives in brooklyn now. I ran into him at the big cinco de mayo party at my town (my friend owns that restaurant BTW). I'll K message you the spot. The guy gave me his card and everything, he looks and acts like the stereotpical greaser type looking used car salesmans you see on TV.
 
miplank said:
I meant they're not pulling the strings when it comes to their sales tactics or training styles.
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Agreed!

Many years ago, I worked for one of the most unscrupulous dealership in our area, after training sessions there was always an attorney waiting for him.

But, I've learned there are actually a few dealerships that adhere to some degree of ethics.

Don't get me wrong, I believe they would all try to bury you if you have "dummy" stamped across your forehead, but some are taught to treat return customers as a higher priority than a new potential customer that just walked through the door.
 
PICK3 said:
Agreed!

Many years ago, I worked for one of the most unscrupulous dealership in our area, after training sessions there was always an attorney waiting for him.

But, I've learned there are actually a few dealerships that adhere to some degree of ethics.

Don't get me wrong, I believe they would all try to bury you if you have "dummy" stamped across your forehead, but some are taught to treat return customers as a higher priority than a new potential customer that just walked through the door.
Click to expand...



Yeah, It pisses me off when I have a customer come in trying to trade a vehicle they're completly buried in. Usually the bigger the city, the more the dealer doesn't care about putting you upside down in a car. They have enough people where it really doesn't matter if you come back or not.

At my dealership probably 90% of my business is from repeat customers, or referrals. Needless to say, our customers are treated very well.
 
lartinos said:
yeah... he lives in brooklyn now. I ran into him at the big cinco de mayo party at my town (my friend owns that restaurant BTW). I'll K message you the spot. The guy gave me his card and everything, he looks and acts like the stereotpical greaser type looking used car salesmans you see on TV.
Click to expand...

It's funny when you meet people like that right?

When they say that they sell used cars all I can think is "of course you do".

It's an unfair stereotype but most an accurate one. :worried:
 
PICK3 said:
Why do you say that?

When I worked for a VERY large volume dealership even experienced sales people took orders from one of the guys on the podium like being in the USMC.

If you were a newbie and you didn't get a customer in the door that you approached at least for an introduction it was grounds for immediate dismissal.
Click to expand...

I was going to ask you if you'd been a salesman. What all positions did you occupy, ie. new, used, sales manager, etc?
 
Used car salesman is one of those last resort shit jobs that you can always get no matter what your education, work history or criminal record is. You take bottom of the ladder people and put them in a commission-only environment...bad results are expected.
 
It's the salesman's job to separate you from as much money as possible. They'll always want to talk about payments, not price. It's the customer's job to force the negotiation to price, not payments.
 
Mr. dB said:
It's the salesman's job to separate you from as much money as possible. They'll always want to talk about payments, not price. It's the customer's job to force the negotiation to price, not payments.
Click to expand...

The problem is, 90% of people only care about what their montly payment is.

Really, it doesn't matter if you want to talk price, or payment. Just like it doesn't matter if you're a cash buyer, or need financing.

I always LOL at people who ask for the "best price-cash". I tell them it doesn't matter if you write me a check or the bank cuts me a check.
 
Dial_tone said:
Used car salesman is one of those last resort shit jobs that you can always get no matter what your education, work history or criminal record is. You take bottom of the ladder people and put them in a commission-only environment...bad results are expected.
Click to expand...

Shit job? excuse me?

bad results...what are you talking about?

The salesmen doesn't have any authority in the car selling situation. As I said, they are only there to get the customer to say, "Yes, i want that car".

I'm not sure where you get shit job, if you're good at it you can make A LOT of money.

Pre-owned vehicles are where it's at. Take a drive by your local new car dealership, and i'd be willing to bet they're carrying more and more pre-owned inventory than ever, because that's what people are buying more of now.

The only job, that i would consider to be a shit job in the car sales business would be a BHPH salesman. You couldn't pay me enough to do that shit.
 
RottenWillow said:
I was going to ask you if you'd been a salesman. What all positions did you occupy, ie. new, used, sales manager, etc?
Click to expand...

I sold new very briefly (prob a month), then I was put on the used lot.

The manager said, "bet you think I'm punishing you for moving you to used, but shortly you'll realize I'm not".

After the first weekend I realized what he was talking about. Typically a used car guy made 3 to 4 times what a new car guy made back then ... don't know if that still applies.

What was particularly odd about the used game was the commissions on the biggest POS car on the lot often exceeded more expensive later model cars because the dealership literally stole the car at trade-in time and had nothing invested in it. It was all profit :)
 
PICK3 said:
I sold new very briefly (prob a month), then I was put on the used lot.

The manager said, "bet you think I'm punishing you for moving you to used, but shortly you'll realize I'm not".

After the first weekend I realized what he was talking about. Typically a used car guy made 3 to 4 times what a new car guy made back then ... don't know if that still applies.

What was particularly odd about the used game was the commissions on the biggest POS car on the lot often exceeded more expensive later model cars because the dealership literally stole the car at trade-in time and had nothing invested in it. It was all profit :)
Click to expand...

I don't have statistics, but I wager that it's even more now. That's why you see a lot more Franchise dealers holding onto their used inventory instead of running it through the auction.
 
Mr. dB said:
It's the salesman's job to separate you from as much money as possible. They'll always want to talk about payments, not price. It's the customer's job to force the negotiation to price, not payments.
Click to expand...

yep. this is exactly what happened.

then i got into it...

i started asking him about money factor, residual value and everything else needed to know about a lease.

he gave me the numbers just now. they look great, and then of course i put them into a lease calculator (followed by doing the calculations by hand to verify) and what comes out? A much lower payment than he stated. Both the payment he quoted and the one i calculated were with no tax. there was a $50 difference
 
Mr. dB said:
It's the salesman's job to separate you from as much money as possible. They'll always want to talk about payments, not price.
Click to expand...

I've told many salesmen if they mention the word "month" I'm walking.

My finances is between me and my credit union.
 
PICK3 said:
I've told many salesmen if they mention the word "month" I'm walking.

My finances is between me and my credit union.
Click to expand...

The best way to do it is to go to your local bank, find out what kind of rate they can offer, and then see what the dealership can offer.

Odds are if your local bank has a better rate the dealership will beat it.

Depending on your states rate cap...odds are they are bumping your qualified interest rate anywhere from .5-2.5% (2.5 is colorados state cap)

So even though you may qualify for say 7% you may be getting charged anywhere from 7.5-9.5%. So if you come in w/a preapproved rate of 8% (best believe your CU is bumping your rate too) the dealership will most likely give you the better rate so they can finance you.

Why would they want to finance you if you're already approved at your local bank? Easy, because they make flat fee's from their bank.

For example, if your buy rate is 7% and they charge you 7.5% and you finance say $15,000 most banks are going to pay the dealership $500 just for contracted the deal with them. anything over .5% is paid through a spread where the dealer will usually keep 75% of the difference in interest paid over the life of the loan.
 
miplank said:
Shit job? excuse me?

bad results...what are you talking about?
Click to expand...
The opinions expressed in this thread.



miplank said:
I'm not sure where you get shit job, if you're good at it you can make A LOT of money.
Click to expand...
See above response. Whether you can make good money has no bearing on it being a shit job. You can make good money selling drugs. It's still a shit job. I had a roommate that used to work part-time driving one of those Waste Management parking lot sweeper trucks. He made good cash for it 20 years ago...still a shit job.
 
Dial_tone said:
The opinions expressed in this thread.




See above response. Whether you can make good money has no bearing on it being a shit job. You can make good money selling drugs. It's still a shit job. I had a roommate that used to work part-time driving one of those Waste Management parking lot sweeper trucks. He made good cash for it 20 years ago...still a shit job.
Click to expand...

so you're saying you've sold cars? You have to have done it at some point, otherwise I don't know how you could come to the conclusion it is a shit job if you've never done it.
 
miplank said:
so you're saying you've sold cars? You have to have done it at some point, otherwise I don't know how you could come to the conclusion it is a shit job if you've never done it.
Click to expand...

I hate seeing the 40-something year old douchebags standing outside smoking waiting to see you get far enough on the lot that they can get to you before you can get away when you're honestly just casually looking to see what the car's like up close. They're better at keeping their distance at the Audi or BMW dealerships, but goddamnit if I go to a Subie lot and check something out the yellow toothed smoke reeking sharks are all over you. I hate them.
 
miplank said:
so you're saying you've sold cars? You have to have done it at some point, otherwise I don't know how you could come to the conclusion it is a shit job if you've never done it.
Click to expand...
1. I don't have to get hit by a car to know it hurts.
2. I have had shit jobs in my time.
3. Dealing with a person who has a shit job is often enough to determine if said job held by said person is a shit job.
4. Lighten up, Francis!
 
Dial_tone said:
1. I don't have to get hit by a car to know it hurts.
2. I have had shit jobs in my time.
3. Dealing with a person who has a shit job is often enough to determine if said job held by said person is a shit job.
4. Lighten up, Francis!
Click to expand...


well..I do this for a living, and love it! My father does it, my father in law does it, my uncles, etc etc..
 
I made mad $$$ many years ago before I knew what I was doing & splitting many of my deals.

The hours killed me though :(
 
jnevin said:
I hate seeing the 40-something year old douchebags standing outside smoking waiting to see you get far enough on the lot that they can get to you before you can get away when you're honestly just casually looking to see what the car's like up close. They're better at keeping their distance at the Audi or BMW dealerships, but goddamnit if I go to a Subie lot and check something out the yellow toothed smoke reeking sharks are all over you. I hate them.
Click to expand...

LOL!

Why do people get pissed over that, I can understand if you tell them you're only looking and not in the market and the keep bothering you. But don't get mad cuz they come up to help you, that is there job afterall. No difference than going to a clothing store and someone asking you if you need anything.

In Colorado, it's against the law to sell cars on sundays. That's when most "lookers" will go out, cuz nobody is there.
 
miplank said:
LOL!

Why do people get pissed over that, I can understand if you tell them you're only looking and not in the market and the keep bothering you. But don't get mad cuz they come up to help you, that is there job afterall. No difference than going to a clothing store and someone asking you if you need anything.

In Colorado, it's against the law to sell cars on sundays. That's when most "lookers" will go out, cuz nobody is there.
Click to expand...

When I sold we loved when someone was looking during a rainstorm or other inclimate weather ... meant they were pretty serious :)
 
There is a statistic, don't have it in front of me to site it correctly, but...


The 1st time beginner salesman who puts little effort in makes 75K a year, and the top earners are making 450k+ a year.
 
I've read that there are more millionaires made through sales profession than the medical profession. I would think you would have to be a part owner or super salesperson to be a millionaire through selling cars though.
 
fistfullofsteel said:
I've read that there are more millionaires made through sales profession than the medical profession. I would think you would have to be a part owner or super salesperson to be a millionaire through selling cars though.
Click to expand...

you could become a millionaire, pry won't make a million a year, but if you're smart with your money it's a possibility.
 
miplank said:
There is a statistic, don't have it in front of me to site it correctly, but...


The 1st time beginner salesman who puts little effort in makes 75K a year, and the top earners are making 450k+ a year.
Click to expand...

The guy that sold my friend his M3 just bought a new M6. I'd say he's doing ok.
 
miplank said:
yeah, i would too.


If i was that guy, i'd park my car behind the back of the store.
Click to expand...

He parks it right out front. People buying a BMW or something similar would prefer to buy from someone on their level instead of some salesperson rocking a civic. Selling cars like those are more relationship sales instead of transactions. They want people they can identify with. They get more return business that way too.
 
jnevin said:
He parks it right out front. People buying a BMW or something similar would prefer to buy from someone on their level instead of some salesperson rocking a civic. Selling cars like those are more relationship sales instead of transactions. They want people they can identify with. They get more return business that way too.
Click to expand...

I can see the relationship point...me personally however I wouldn't let any customer know what I drove. When selling a high end car i often like to talk about how nice they are, and how i wish I could afford one. People like their ego stroked, and that seems to always work.
 
miplank said:
There is a statistic, don't have it in front of me to site it correctly, but...


The 1st time beginner salesman who puts little effort in makes 75K a year, and the top earners are making 450k+ a year.
Click to expand...

I've done home loans for close to 10 years and the average income I've seen on applications is 35-60K. Just sayin'.
 
jnevin said:
Honda, Toyota, Acura.

I know the guys at BMW, Audi, Merc, and Lexus do well, but the Chevy and Honda folks really aren't close.
Click to expand...

I thought you were just talking about people's incomes in general. Unless you only sell houses to car dealers lol.
 
Salesmen I've talked to make good coin when things are going well, although it can be feast-or-famine. Problem is, it's a job with long hours, six-day work week, and you're expected to be networking for sales on your day off. Going to church is practically a necessity.

One time, about a decade ago, just for a lark I answered a newspaper ad for a dealership soliciting rookie car salesmen. The interviewer was a master, if he didn't have a doctorate in psychology then he should be awarded an honorary one. I felt like I had been through a session with a shrink. I think he thought I was interesting because I was so far from the norm for a typical sales trainee. Anyway, at the end of it all it turned out that they were selling a $500 training seminar and needed to fill the class. After all the applicants finished the seminar, they'd all be dumped on the sales floors at several of this chain's dealerships, and most would be expected to wash out in a few weeks. I smelled scam and left.
 
miplank said:
I deal in used, and am in Colorado and made that much by febuary of this year.
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Are you also 230 lbs, 6% bodyfat, 9" penis, shacking up in a 4,000 square foot home with a supermodel astrophysicist gf? If not then you need to get with the EF program, son.
 
Mr. dB said:
Salesmen I've talked to make good coin when things are going well, although it can be feast-or-famine. Problem is, it's a job with long hours, six-day work week, and you're expected to be networking for sales on your day off. Going to church is practically a necessity.

One time, about a decade ago, just for a lark I answered a newspaper ad for a dealership soliciting rookie car salesmen. The interviewer was a master, if he didn't have a doctorate in psychology then he should be awarded an honorary one. I felt like I had been through a session with a shrink. I think he thought I was interesting because I was so far from the norm for a typical sales trainee. Anyway, at the end of it all it turned out that they were selling a $500 training seminar and needed to fill the class. After all the applicants finished the seminar, they'd all be dumped on the sales floors at several of this chain's dealerships, and most would be expected to wash out in a few weeks. I smelled scam and left.
Click to expand...
what you smelled wasn't scam...... :FRlol:
 
Dial_tone said:
Are you also 230 lbs, 6% bodyfat, 9" penis, shacking up in a 4,000 square foot home with a supermodel astrophysicist gf? If not then you need to get with the EF program, son.
Click to expand...

lol...


as of yesterday i was 226.4lbs, 11%BF, 8" penis, and my house is 3200 sq. ft, and my wife is pretty damn hot.

close enough?
 
miplank's wife is....Morgan Fairchild!


yeh, yeh...dat da ticket.......
 
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