BrandonXJ said:
you're shaving too close again.
Problem: itchy balls
Resolultion: don't shave so close
Short & concise.
lucid, maybe you're shaving too close?
j/k.
I have a funny one that makes me want to bash my head on a brick wall today.
I work for a software services company. We resell some software applications and make them available to our customers. We've been working w/ a particular partner selling their app to our customers for like 3 yrs. Its my project to make this app available to another segment of our customers, except as I review the current implementation, I find that they can't reconcile our billing of customers with the partner's billing to us (we pay back the partner at a specified rate), and this may have been going on for 3 yrs. Because no one bothered to pass our unique customer ID to the partner at account creation time. So on their bill back to us, they include THEIR account ID for the customer, which is not associated back to any IDs we use. So, except for checking the total monthly balance, we can't actually match our bills to theirs. Um . Gawd.
So last Friday we identify the problem and I"m told our finance guy will talk to their finance guy to get the correct information and we'll verify our reconciliation. Today I get their response. Some how they just don't get what we're talking about and have sent back the same bill they always send, but with a new column for US TO ADD our unique ID. Duh. The unique ID is what we can't match in the first place, so this is just stupid. So I send an email to the finance guy pointing this out as if to imply, have you clarified this with them yet??? What do I get as the response to my statement of this info is missing, am I not understanding something yet? His response is "DUHHHHH!". OK that's productive. And...? i.e. what are you going to do about it? nothing... nothing... nothing...
So I sent a nicely worded, big fat email back to teh partner, our finance peopel and my counterpart at the partner company trying to explain all this. This was at noon. Its 4pm. What have I gotten back ? Nada.
Amazing.
We now return you to regularly scheduled rant.