Ripped of by Netrition.com

[BigMackster]

Hmmmm, I never had a problem, even after 2 years.

But that sucks. They should replace the one bottle.

Big Mack

 

[1fast400]

I recently had a customer get mad at me because he didn't recieve his package. His item was sent priority mail (as all items are under 2lbs). I include tracking on EVERY shippment. The usps tracking number showed delivery. It seems, according to the customer, that he didn't get it. He wants a free 90 buck item because he didn't get what he paid for. I offered him, what I thought was a generous solution, yet I was still bitched out for it. It seems he is going to take me up on my offer now. Just realize that this situation can work both ways.

 

[billyde]

Listen, they basically told me f.u.
I suggested they check the weight of the order, then they would see the damn box was empty, so i get an email back saying they did that, said they packed an identical order and it weighed the same as what they sent out, thus confirming in their opinion they did not send an empty box. That is what really pissed me off, calling me a damn liar, i told them the box didn't appear to have been tampered with. Screw them , they did lose a repeat customer, I too had been buying from them for a long time. All it takes is one screw up then calling the customer a liar. f them.
Thanks all.