'Puter Peeps: how do i delete adware?

[rnch]

a virus scan of my system reveals 3 adware files that norton cannot delete:

073770E.9

asm.exe

asmps.dll


how can i delete 'em outta my 'puter?



keep in mind i am computer-challenged....simple, easy to follow steps, please.....

 

[justinjones1963]

If Norton's quaranties them you will be ok. It is virtually the same as deleting. Also, run a live update then try again.

There are other ways:

there is a program called moveonboot. This program allows you to delete files while your computer boots (before they get locked by the system - when you are unable to remove them).

Simply, install, right click on the file you want removed, and when your reboot it is gone.

You can get it here:

http://www.snapfiles.com/download/dlmoveonboot.html

Also, AdWare is a good spyware remover. It is also free:

http://www.lavasoftusa.com/products/ad-aware_se_personal.php

Finally, Microsoft has a Spyware program. Go to the Microsoft Site and look for Anti-SpyWare and it should pop-up someehere. Like the above two, it is free.

 

[NickyE3]

You should be able to see the path of where the file is and manually delete it.
Example:
C:\Program Files\asm\asm.exe

I suggest these programs for spyware/adware
Lavasoft Ad-Aware
Spybot Search and Destroy
XoftSpy
Registry Mechanic

 

[rnch]

tks for the advice, ya'll...

i'm running norton, spybot, avg and webroot spy sweeper....am i running too many anti-virus programs? i am told that too many slow down the response time of your system?

only norton detects these 3 files.

 

[OMEGA]

dont use the word peeps please

its annoying

 

[justinjones1963]

tks for the advice, ya'll...

i'm running norton, spybot, avg and webroot spy sweeper....am i running too many anti-virus programs? i am told that too many slow down the response time of your system?

only norton detects these 3 files.

Running too many applications will slow your system down. I only run the ones I listed above (and I stopped running Miscrsofts - even though it was the best, because the new version sucks)

 

[NickyE3]

tks for the advice, ya'll...

i'm running norton, spybot, avg and webroot spy sweeper....am i running too many anti-virus programs? i am told that too many slow down the response time of your system?

only norton detects these 3 files.

norton, avg, and spy sweeper are constantly monitoring your mahcine correct?

I would get rid of AVG and set spy sweeper not to run constantly

 

[Cutiebaby]

tks for the advice, ya'll...

i'm running norton, spybot, avg and webroot spy sweeper....am i running too many anti-virus programs? i am told that too many slow down the response time of your system?

only norton detects these 3 files.

RNCH, did you fix it yet?
I just had a problem almost on the same level except I had pmmon.exe and pmsgnr.exe.
Neither norton nor mcafee detected any issue..
For adware the best product to get is adaware.
You can get it from lavasoft or from bleepingcomuter.
I reccomend it.
Also stop looking at porn!

 

[mobro]

i am having a problem with mcafee not letting me get on hushmail or elite's emal page. wrongun told me he shut down mcafee and had no more problems. anybody heard of that?

 

[NickyE3]

i am having a problem with mcafee not letting me get on hushmail or elite's emal page. wrongun told me he shut down mcafee and had no more problems. anybody heard of that?

mcafee probly has an internet setting that doesnt allow you to perform certain internet activities. It wont hurt to turn it off and try to log in to those emails, then turn mcafee back on. If that doesnt work try it in another program like Mozilla Firefox.

Although there should be a setting that you can change to allow certain actions, but you would have to be fairly computer saavy.

 

[mobro]

thanks man, i am not real "savvy" myself, but i can have it done very easily. i will check on it and get back later. tx

 

[xannax]

Remember to turn of the "restore feature" in windows then remove the spyware/adware. After you have cleaned up the system turn the restore feature back on. (this cheats a poorman's way of cleans any registry entries ...kinda)I have found if spybot S&D can't remote it while running windows in safe mode. You might want to get profession help.

 

[NickyE3]

Eusing Free Registry Cleaner

great registry cleaner tool

http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

 

[gjohnson5]

ad-aware 2007 just turned into a freeware product , and it find the most adware/spyware of any product I've used

a virus scan of my system reveals 3 adware files that norton cannot delete:

073770E.9

asm.exe

asmps.dll


how can i delete 'em outta my 'puter?



keep in mind i am computer-challenged....simple, easy to follow steps, please.....

 

[tybz28-#2]

Get rid of Norton. Such a resource hog and AVG does everything better. Running 2 antivirus programs is not advisable. Turn off spysweeper from running all the time. Just csan with it every once in a while. Use that along with spybot and adaware and you will be fine. Be sure in spybot to immunize too.

Also download spywareblaster. It is free and it will sit there and pick off spyware before they are installed.

 

[drsketch]

google 'housecall trendmicro'

Pro -free online scanner, does a really good job.

Con - Takes sometime to complete(online) prepare to let it do its thing for 2-3hours on mediocre connection, mediocre hardware

 

[Powerbuilder333]

If the problem is serious then reformat.