man i have been trying to order mine for a couple weeks now off and on and have like 20 emails between me and them but when i try and check out it says im missing some of my card info. needless to say Powerchews has, A been willing to take a phone order without a problem the hole time and B been working on figuring out the problem. like i said i have alot of emails from them and am very impressed with their customer service i gave up today and did a over the phone order because im about of BCAA's so i need them pretty quick. im a big fan of customer service and these guys are on top of it!!!!