Werd
New member
Two women just came in, one was a member (who "hasn't been here for a while") the other was her "guest". I asked her if her "guest" had previously used the facility. They both said, "Yes." I tried to look up her name as ALL guests names are entered into the system. When I couldn't find anything they both said, "Well it was like 2 weeks ago."
Our gym only offers 7 days passes AT MOST.
I explained that the passes are issued for CONSECUTIVE DAYS but that if her guest wanted to use the facility the fee for the day was $25.00.
Of course, she claimed ignorance to this policy and *perish the thought* someone having to PAY for the use of the facility.
They left, of course. Then the member came back in and claimed ignorance and also that the sales staff "misled her" with the notion that she could bring as many guests to use the facility as she liked....
FOR FREE.
When I told her that this was not our policy and I was sorry if there was a misunderstanding she asked what the procedure was for her to cancel her membership.
LOL
I swear to God some peeps will try anything to get over.
Our gym only offers 7 days passes AT MOST.
I explained that the passes are issued for CONSECUTIVE DAYS but that if her guest wanted to use the facility the fee for the day was $25.00.
Of course, she claimed ignorance to this policy and *perish the thought* someone having to PAY for the use of the facility.
They left, of course. Then the member came back in and claimed ignorance and also that the sales staff "misled her" with the notion that she could bring as many guests to use the facility as she liked....
FOR FREE.
When I told her that this was not our policy and I was sorry if there was a misunderstanding she asked what the procedure was for her to cancel her membership.
LOL
I swear to God some peeps will try anything to get over.

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I was thinking the same thing!