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They have the worst service department on the planet (Hyundai of NPR, near my house in particular) and their cars are just pieces of junk.
I bought my car BRAND NEW in 2010 (10' Sonata Limited Edition V6) for $29,000 plus the 'platinum' 10yr/100k bumper to bumper warranty for $2,500, and have had nothing but problems with it since i bought it. First the engine was making a weird ticking noise when it starts up, so i take it to service and they tell me "Its normal. Theres nothing we can do about it." IT MOST DEFINITELY WAS NOT NORMAL! It was loud enough where it was embarrassing to start my car with people around (Still to this day, they have not even attempted to fix it.) I made a big stink about it, talked to the director of service, got the run around, and got blown off completely. Never got it taken care of.
Next:
My leather starts PEELING on my drivers seat 10 months after i get it. Literally the dark grey was peeling off of it and showing the white underside of the paint. So they take it and have some interior guy do (what looks like) SPRAY PAINT my seats factory colors (which was HIGHLY noticeable), this worked for all of THREE days before the paint started peeling off. They told me theres nothing they can do and tried to send me on my way, after causing a big scene in the dealership they agreed to replace the leather seat cover, which they did.
So fast forward another 10 months (today) and BOTH my front seats are peeling in multiple locations (3 locations on the drivers and 4 on the passengers seat). So i take it back to Hyundai of NPR and they pretty much tell me its normal wear and tear and theres nothing they can do.... a 2 year old car, with 25,000 miles, peeling leather seats --- normal wear and tear?? This is the product i bought?? So i went into 'oh hell naw' mode and pretty much told the guy if they didnt fix it i would protest out front of their dealership on public property with signs explaining to all potential customers that their cars are JUNK. So he agrees to "try his best to get it warranted out ONE LAST TIME" by "sending an email to Hyundai to see if they will warrant it." which is essentially his escape route to blow me off and put the blame on Hyundai Motors.
If this doesn't get done, i assure you that you will see me outside of Hyundai of NPR sometime in the next two weeks (depending on how long it takes for them to call me back) holding signs explaining exactly how shitty their products are. (if anyone lives in Tarpon Springs area of Florida)
FUCK HYUNDAI. I cant wait for this fucking thing to be paid down low enough were i can trade out of it.
Side note: I could also mention the paint that surrounds the windows peeling on both sides of the car, crappy speakers (even though i got the "premium infinity sound system with nav'' that blew with the bass turned all the way down, noisy sunroof when it opens and closes (like a crunching sound that they also claim is 'normal'.)
I wish i knew how to build webpages and get them ranked high on google so i could explain to a greater number of consumers exactly how shitty their cars are.
If you spend the money on this car, you WILL be disappointed. Buy a Nissan or Toyota and save the headache!!!
I bought my car BRAND NEW in 2010 (10' Sonata Limited Edition V6) for $29,000 plus the 'platinum' 10yr/100k bumper to bumper warranty for $2,500, and have had nothing but problems with it since i bought it. First the engine was making a weird ticking noise when it starts up, so i take it to service and they tell me "Its normal. Theres nothing we can do about it." IT MOST DEFINITELY WAS NOT NORMAL! It was loud enough where it was embarrassing to start my car with people around (Still to this day, they have not even attempted to fix it.) I made a big stink about it, talked to the director of service, got the run around, and got blown off completely. Never got it taken care of.
Next:
My leather starts PEELING on my drivers seat 10 months after i get it. Literally the dark grey was peeling off of it and showing the white underside of the paint. So they take it and have some interior guy do (what looks like) SPRAY PAINT my seats factory colors (which was HIGHLY noticeable), this worked for all of THREE days before the paint started peeling off. They told me theres nothing they can do and tried to send me on my way, after causing a big scene in the dealership they agreed to replace the leather seat cover, which they did.
So fast forward another 10 months (today) and BOTH my front seats are peeling in multiple locations (3 locations on the drivers and 4 on the passengers seat). So i take it back to Hyundai of NPR and they pretty much tell me its normal wear and tear and theres nothing they can do.... a 2 year old car, with 25,000 miles, peeling leather seats --- normal wear and tear?? This is the product i bought?? So i went into 'oh hell naw' mode and pretty much told the guy if they didnt fix it i would protest out front of their dealership on public property with signs explaining to all potential customers that their cars are JUNK. So he agrees to "try his best to get it warranted out ONE LAST TIME" by "sending an email to Hyundai to see if they will warrant it." which is essentially his escape route to blow me off and put the blame on Hyundai Motors.
If this doesn't get done, i assure you that you will see me outside of Hyundai of NPR sometime in the next two weeks (depending on how long it takes for them to call me back) holding signs explaining exactly how shitty their products are. (if anyone lives in Tarpon Springs area of Florida)
FUCK HYUNDAI. I cant wait for this fucking thing to be paid down low enough were i can trade out of it.
Side note: I could also mention the paint that surrounds the windows peeling on both sides of the car, crappy speakers (even though i got the "premium infinity sound system with nav'' that blew with the bass turned all the way down, noisy sunroof when it opens and closes (like a crunching sound that they also claim is 'normal'.)
I wish i knew how to build webpages and get them ranked high on google so i could explain to a greater number of consumers exactly how shitty their cars are.
If you spend the money on this car, you WILL be disappointed. Buy a Nissan or Toyota and save the headache!!!
