Napsgear lost my crypto payment

[Number]

Does this happen often? I checked out and paid with crypto wallet. It never registered as paid, but the funds were sent. I opened a ticket and sent them my transaction hash. The sent me a message back asking for the hash that I had just sent them. I sent it again and have had no response. I paid three days ago. How long does it take to verify a hash?

 

[the_alcatraz]

Does this happen often? I checked out and paid with crypto wallet. It never registered as paid, but the funds were sent. I opened a ticket and sent them my transaction hash. The sent me a message back asking for the hash that I had just sent them. I sent it again and have had no response. I paid three days ago. How long does it take to verify a hash?

not normal bro but they are big company it could happen how big was transaction?
ill tag in their rep @jasonhill800

 

[stevesmi]

Does this happen often? I checked out and paid with crypto wallet. It never registered as paid, but the funds were sent. I opened a ticket and sent them my transaction hash. The sent me a message back asking for the hash that I had just sent them. I sent it again and have had no response. I paid three days ago. How long does it take to verify a hash?

never happened to me.

you sure you sent the correct crypto? you sure you sent to right wallet? i mean if you screw anything up and you send crypto you can lose it all

 

[BodyMonster34]

bro i'm a dumb hillbilly from east texas. and even i can figure out bitcoin cmon bro!

 

[Number]

not normal bro but they are big company it could happen how big was transaction?
ill tag in their rep @jasonhill800

Not big. Under $300. It was just a few vials from a USA source because I screwed up and ordered overseas for my first order. I’m out of test c, so I made an order from a USA source to get it faster.

 

[SteveMobsterG]

Never had any issues even when I first used it