I ordered a bunch of supps (Bridge, Post Cycle, HCGen) this week from NTBM web site and accidently had the order delivered to my rental home.
The post office apperently never deliver the package but scanned it as "delivered".
When I went over to my rental property there was no package to be found so I assumed someone may have taken it being that the Post Office just leaves deliveries right on the front doorstep
My teneant has alos been out of town for a while so I had no help there.
I filed a "missing pacjkage" complaint with the Post Office that day hoping it would turn up.
I sent CEO an email saying that my package went to the wrong address and could not be located.and they immedietly sent out another package with the exact same supps included.
I was pretty shocked, most companies would of said your fault your loss.
The new package came in two days time, very fast.
My original package was finally delivered by the Post Office (never did find out what happened) so now I had two.
I offered to send one of the packages back to NTBM but they wouldnt have it.
Told me to "enjoy the supps" and return for more when needed.
Well they definately have a returning customer for sure.