Please Scroll Down to See Forums Below
napsgear
genezapharmateuticals
domestic-supply US-PHARMACIES UGL OZ
Raptor Labs UGFREAK OxygenPharm
napsgeargenezapharmateuticals domestic-supplyUS-PHARMACIES UGL OZUGFREAKRaptor LabsOxygenPharm

***any One Need Any Help Or Has An Issue Please Pm Me***

Lestat said:
where did all the posts on this thread go?
Click to expand...
The man is trying to do his job.

A tiny bit less screwing around in his general direction would be appreciated.
 
what about some contests that involve large k prizes.. like 100k or something.. for things that could be beneficial to the site..

like best diet.. best workout routine.. best ficticious steroid cycle..

would be cool, and might motivate some people to share some of their expert advice.

just talking out my ass really, was just a thought.
 
FriendlyCanadian said:
what about some contests that involve large k prizes.. like 100k or something.. for things that could be beneficial to the site..

like best diet.. best workout routine.. best ficticious steroid cycle..

would be cool, and might motivate some people to share some of their expert advice.

just talking out my ass really, was just a thought.
Click to expand...
there is a comp going on right now sponsored be the board sponsors and myself..500,000 in k and many free products are up for grabs I have just allowed any one to join as long as the follow the rest of the rules and they meet there goals with in the time frame of the contest :) :) :) :)
 
needtogetaas said:
there is a comp going on right now sponsored be the board sponsors and myself..500,000 in k and many free products are up for grabs I have just allowed any one to join as long as the follow the rest of the rules and they meet there goals with in the time frame of the contest :) :) :) :)
Click to expand...

I know.. but I can't register for that, it's over.. -sniff-

contests are sweet..

more the better imo!
 
Re: Customer service

your karmic power don't look right
and even thousand?
 
Re: Customer service

Spartacus said:
your karmic power don't look right
and even thousand?
Click to expand...
all admen have a even thousand k power bro...there k gos up and down so much they just keep it at that...I think it should be higher.lol I think it should be as high as the highest k power on the site SoKlueles witch is 4540 maybe they should all be a even 5000 k power..I mean its just silly to have members with a higher k power then them.
 
I think admins need a BIGGER pm box, maybe like 150,000, because one of them currently has a full PM box and that just isn't good. =/
 
so are we no longer supposed to first file a ticket with that ef support web page ticket tracking system? for a while digger was really pushing people hard to use that as the first course of action before directly contacting a mod/admin.
 
Lestat said:
so are we no longer supposed to first file a ticket with that ef support web page ticket tracking system?
Click to expand...

The support page is your first line for getting help. It's tracked, it's rated on how well it delivers, it's reviewed by George. It is how it's supposed to be done. We just upgraded to a new release of the software, in fact, as well as putting it on a brand new server.

Frank's sticky is provided as a backup, a workaround for people who can't cope with the support page, for whatever reason. It's kind of him to do the extra work it entails, but it's a SECOND-BEST approach.

PMing the mods is a third-rate method.

Posting new threads in Chat does not qualify as a way to get support. We don't want to bitch-slap someone who's having a problem, but sooner or later we are going to have to stop rewarding that behavior.

I was "pushing use of the support page" because that's how George wants you to get support. We're upgrading the web support pand it's a more effective way for Frank to stay on top of things, as much as he wants to be available to you here in the forums.

George needs those support tickets in order to track issues and make sure they get fixes and STAY fixed. We're trying to get out of fire-fighting mode, and as anyone who runs a professional shop can tell you, a proper issue-tracking system is how you do it.
 
samoth said:
Have you guys given any further consideration to making the auto-parser a Platinum feature that can be turned off?
Click to expand...

Yes. The developer is working on that.
 
digger said:
The support page is your first line for getting help. It's tracked, it's rated on how well it delivers, it's reviewed by George. It is how it's supposed to be done. We just upgraded to a new release of the software, in fact, as well as putting it on a brand new server.

Frank's sticky is provided as a backup, a workaround for people who can't cope with the support page, for whatever reason. It's kind of him to do the extra work it entails, but it's a SECOND-BEST approach.

PMing the mods is a third-rate method.

Posting new threads in Chat does not qualify as a way to get support. We don't want to bitch-slap someone who's having a problem, but sooner or later we are going to have to stop rewarding that behavior.

I was "pushing use of the support page" because that's how George wants you to get support. We're upgrading the web support pand it's a more effective way for Frank to stay on top of things, as much as he wants to be available to you here in the forums.

George needs those support tickets in order to track issues and make sure they get fixes and STAY fixed. We're trying to get out of fire-fighting mode, and as anyone who runs a professional shop can tell you, a proper issue-tracking system is how you do it.
Click to expand...
I work in IT bro, we've got all kinds of cool ticketing system.

Fact is, when someone really wants shit done, they call me. 2nd best is, email me direct. 3rd best, file ticket.

of course I tell everyone to file a ticket, but the majority of those get filed AFTER the fact for reporting purposes (sounds like this is what George wants, since he's not actually doing bug fixes himself right?)
 
I neeeeed to get a certian mess cleared up mostly so that I have the ability to pm digger... he read about my problem it was in a thread.. I don't think he's going to help me with it.. i might not have gone about it in the best way.. not like I could have pm'd anyone anyways..

Dear Digger : I can't send you a pm.. if I could I would.. I can't send anyone a pm.. and it isn't fair that I should have to delete my personal messages.. also.. yeah sorry I didn't mean for the Jh1 thread to seem like a why the fuck was he was banned thread.. it was a mostly.. is there a goodbye jh1 thread I missed out there.. which is why I was searching for it.... but you're right it isn't really any of my business I was just curious.. and again I can't pm.. you

but it was rude to assume you didn't read your pms and insulting and for that I apologize, sincerely.
 
No, you open a ticket.

Lestat, thanks for the insight, but my last TWO full-time gigs would have canned you for bypassing the ticket system. No fooling.
 
digger said:
https://support.elitefitness.com/support/
Click to expand...

uh I think it's broken.. it keeps telling me my account and password combo isn't working...

So then now what do I do??

I can't PM for help..

I can't manage your ticket system.. or at least I can't get it work..

this leaves me with what option??

You must spread some Karma around before giving it to digger again.


can't send you another k message either =( lol

can you help me out there plz digger
 
Anything I poke into the database won't stick unless the accounting system agrees. You HAVE to talk to Frank about membership stuff, whether it's directly or through the ticket system.

I don't touch credit cards or the things they buy on EF... which is why you don't see peeps getting socked with 10,000-point K fines any more for misbehaving.

I miss the old days too, when I could be more creative and had many tools other than outright bannage. There's a downside to monetizing everything, but the vendor doesn't accept Karma when we call up wanting another terabyte of disk (at least, not yet).
 
If the ticket system won't recognize your forum login (we have another upgrade that is supposed to fix that) just create a new login on the SUPPORT side --not a forum alter -- and put your forum name in as a comment.

Or call the office; it's Monday, after all.
 
Ok well thank you very much for all of these alternatives I definately appreciate it, I'll probably call tomorrow I've been up for waaay to long and really just feel like crashing atm.. but really thanks.. you could have been a dick about and you weren't.. I respect that.. =)

sorry for causing you any trouble.
 
Can you tell me why this thread is gone

http://www.elitefitness.com/forum/showthread.php?t=394340

it was thread with a list of suits for competition poof fucking gone like a ton of good threads on the ladies board you wonder why it is dead over there that is why what a freaking pain in the ass now I have to go to another board to try to find it. Why was there such a mass deletion of threads over there it truly is freaking retarded. I have been here years and never so pissed off about anything.
 
  • Like
Reactions: ceo
Long version is it's not an EF Frank issue because it's not about your account.
 
Jack Schitt said:
Whats the long version?
Click to expand...

in the long version, you get tazed.
 
Hey, EF Frank, how can I turn off the banner ads at the top of the page? I am a platinum member and part of the platinum package is advertised as "no banner ads" I particularly do not like to see things like naked chested men or ANABOLIC STEROIDS in the banners.

Thanks.
 
Lestat said:
Hey, EF Frank, how can I turn off the banner ads at the top of the page? I am a platinum member and part of the platinum package is advertised as "no banner ads" I particularly do not like to see things like naked chested men or ANABOLIC STEROIDS in the banners.

Thanks.
Click to expand...


+1


Even though I have ads turned off in my profile, I still see the big STEROIDS banner at the top. :rolleyes:
 
ceo said:
+1


Even though I have ads turned off in my profile, I still see the big STEROIDS banner at the top. :rolleyes:
Click to expand...
^^^ up for EF Frank and sending PM to him now
 
Lestat said:
Hey, EF Frank, how can I turn off the banner ads at the top of the page? I am a platinum member and part of the platinum package is advertised as "no banner ads" I particularly do not like to see things like naked chested men or ANABOLIC STEROIDS in the banners.

Thanks.
Click to expand...
+1
 
I PMed EF Frank, he is going to look into it.

Guess its either digger or BRR who controls this, or do we have to go to the man himself?
 
Y'know, the subject line says to send EF Frank a PM. It does NOT say "post here." That just might explain some of the confusion we've had surrounding this thread vs. using the Web help, and about getting issues resolved.

I'm just sayin'.

(And the guy who needs to attend to it is neither Rick nor Frank nor me; it's Logician, who is up to his eyebrows making all this moot with a clean-sheet-of-paper upgrade.)
 
digger said:
Y'know, the subject line says to send EF Frank a PM. It does NOT say "post here." That just might explain some of the confusion we've had surrounding this thread vs. using the Web help, and about getting issues resolved.

I'm just sayin'.

(And the guy who needs to attend to it is neither Rick nor Frank nor me; it's Logician, who is up to his eyebrows making all this moot with a clean-sheet-of-paper upgrade.)
Click to expand...
Thanks for the update, I had PMed EF Frank last week.

BRR gave me an update, and I have a viable work around (stealth site)

Thanks for your attention digger.

Who is Logician and why doesn't he post up with us?
 
ceo said:
I think they're all alters!
Click to expand...

^^^Either way, I have to say something here.

I spoke with EF Frank on the phone today, and he was professional, personable, and downright cool.

Dude handled my bullshit mess like it was free cotton candy at some silly ass carnival.

I'm living proof that he provides results.

Just sayin.
 
jack sparrow said:
^^^Either way, I have to say something here.

I spoke with EF Frank on the phone today, and he was professional, personable, and downright cool.

Dude handled my bullshit mess like it was free cotton candy at some silly ass carnival.

I'm living proof that he provides results.

Just sayin.
Click to expand...
he's a good bro
 
jack sparrow said:
^^^Either way, I have to say something here.

I spoke with EF Frank on the phone today, and he was professional, personable, and downright cool.

Dude handled my bullshit mess like it was free cotton candy at some silly ass carnival.

I'm living proof that he provides results.

Just sayin.
Click to expand...
wow, that IS smooth service. :lmao:
 
curvymommy said:
wow, that IS smooth service. :lmao:
Click to expand...

Silky smooth, bro had his office phone forwarded to his cell # and he handled my questions out of office.

Now THAT is customer service. When I was in that gig, my custies waited at least 4-5 hours for a callback when it got bad :rolleyes:
 
You must log in or register to reply here.

Similar threads

Casperdad
Approved Log Obese to fit father - life transformation Journal
2
Replies
129
Views
3K
gar71
gar71
Casperdad
Lifestyle change
Replies
0
Views
91
Casperdad
Casperdad
storyoftheprophet
Anyone want to log? GH kits
Replies
9
Views
1K
storyoftheprophet
storyoftheprophet
U
What is a good supplement to enjoy libido improvements?
Replies
5
Views
506
JasonPriest
JasonPriest
F
not getting enough results on tb500 and bpc
Replies
6
Views
160
whit.f
W
Top Bottom