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Allthewhey not honoring guarantee???

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atutt2

New member
Hey bros, I've got an interesting chat going on between AllTheWhey.com who promises to beat any price and IDS. I'll post the conversation below, can someone make sense of any of this? I'm no protein expert, so someone on this board can shed some light of who's blowing smoke up my ass? Also, mods, please do not delete this post, I'm not promoting/bashing any sponsors here, just want a good deal on protein. I've also removed names from the posts. Thanks. :p

----- Original Message -----
Sent: Tuesday, March 16, 2004 2:48 PM
Subject: low price guarantee

> You guys say you can beat any price or give a 10% off. What about this
> little number?:
> http://www.dpsnutrition.net/product_information.asp?number=ID040&back=yes&dept=1054&last=1054
> What would my total be including shipping?
> Thanks,

-------- Original Message --------
Subject: Re: low price guarantee
Date: Tue, 16 Mar 2004 15:07:37 -0500
From: @allthewhey.com>

Hi,

They are cutting it with something, or it's a concentrate:

* Serving Size: 1 scoop (28g)
* Carbohydrates 3g
* Protein 22g

If you look at one our isolates, http://www.allthewhey.com/wpi_choco.html, please look at the difference. An isolate has at least 24 g. of protein.

Thank You,
All the Whey, Inc.

----- Original Message -----
From: me
To: [email protected]
Sent: Tuesday, March 16, 2004 5:06 PM
Subject: [Fwd: Re: low price guarantee]

Hello,
*** at "Allthewhey.com" claims you guys are "cutting" your whey isolate w/something. That it's not 100%. Can you verify this?
Thanks,

Reply from IDS
Atutt,
Thank you for your question. The answer is as simple as can be. The total grams of protein in a serving means absolutely nothing. The percentage of protein per serving is what dictates an isolate. The definition of isolate in whey terms is 70% of the material per serving or higher is protein. Anything less than 70% is considered a concentrate. This also means that concentrates can be as little as 5 or 10% or as much as 69% protein. IDS Whey Isolate is an isolate in that we exceed this percentage requirement.
According to your Alltheywhey "source" ***, all we would have to do is to increase the size of the scoop to meet his requirement of an isolate. This makes no sense as companies could therefore put huge scoops in a container yielding 100 or more grams, as long as 24 of those grams was protein. I do hope that this makes sense to you as it looks as though someone is trying to hard sell you on something that makes little sense.
As for adding all of the grams listed on a label, this sounds feasible, but due to innate matter present in the whey raw material this is impossible. Even a bomb Calorimeter will show that there is an innate amount of material that is present in the powder that is considered naturally occurring Glutamine, Taurine, vitamins minerals etc. Any company that claims to account for these micronutrients is not going by the manufacturers legal supplement facts panels.

Reply from AllTheWhey

Hi,

He doesn't make any good points! None!

* The total grams of protein in a serving means absolutely nothing.
* The percentage of protein per serving is what dictates an isolate.

These are the same statements given it's a 28 g. serving...

The definition of isolate in whey terms is 70% of the material per serving or higher is protein. This is absolutely wrong. Just look at any whey product. Most concentrates have more than 70%...

Anything less than 70% is considered a concentrate. So is anything up to 80%.

According to your "source" ***, all we would have to do is to increase the size of the scoop to meet his requirement of an isolate. First of all, kindly keep us out of it. There is no need to name us. We'll decide when to publicize a fight. Second, this person is just stating a fact to confuse you.

Lastly, he can't account for the extra carbs, so he stated a fact to confuse you.

Thank You,

****
All the Whey, Inc.
 
I think the point of saying you need 24 g of protein for it to be an isolate is this: both companies say their serving size is 28 g of powder (or 28.4 in the case of AllTheWhey). AllTheWhey yeilds 24g of protein while IDS yields only 22g, meaning AllTheWhey has a high percentage of protein. BTW, many places sell concentrates that are up to 80% protein. And most wortwhile isolates are all over 90%.

Now I don't know why they won't honor the 10% off. But I've never had problems with the company before. You should try emailing the owner, Dom, unless that's who you talked to. He's a stand up guy and will help you out if he thinks you have a legitimate complaint.
 
I have heard also that chocolate flavor will usually measure less protein per serving than other flavors unless they want to bullshit you... the chocolate takes more volume than other flavors....

that said, I like allthewhey anyway
 
young guns said:
You should try emailing the owner, Dom, unless that's who you talked to. He's a stand up guy and will help you out if he thinks you have a legitimate complaint.

I wasn't going to mention any names....but, that is/was the guy I emailed.
You noticed his "tone" towards the end....wasn't to happy I quoted him in the email to IDS. That makes me a little leary.
 
Personally, in my opinion, I HIGHLY suggest against any members using Allthewhey products. In my opinion, they are not fulfilling guarantees, so basically I wouldn't not recommend them for use with any bodybuilding/fitness diet. Check out my diet manuals, where I outline what needs to be used.

Mr.X
 
Until somebody else comes close to allthewhey prices I'll keep using them. When you're going thru 4-6 scoops a day money matters. I alternate between isolate and concentrate.
 
Hi,

We always honor the guarantee. It is rare that we need to use it...

I asked Mr. X to have anybody he knows not satisfied to contact me about two weeks ago. Nobody has. Ever since he chose to give us an ultimatum to advertise on his board, or the one he had a conflict with, he has not liked our products. Before that, he liked them...

A business never likes to get in a public debate, because anybody can sue anybody for any reason. It is an incredible hastle and expense. Regardless, I'll stand behind my words.

We cannot give a guarantee for an isolate against a concentrate.

Thank You,

Dom Tricome
[email protected]
 
I get my whey for $1.70 a lb: it's concentrate though. My gym's owner buys big 5 gallon buckets to make shakes with and he orders a bucket for me when I want.
 
cybadec said:
I get my whey for $1.70 a lb: it's concentrate though. My gym's owner buys big 5 gallon buckets to make shakes with and he orders a bucket for me when I want.


damn!! hold on to that connection
 
I will tell you guys my honest opinion.

I have been a big supporter of Canadianwhey.com for my last few tubs of protien. I would buy the large 10lb tubs. Recently (do a search on allthewhey, you will find it), I compared complete prices of the two with AlltheWhey's new prices. They were slightly cheaper than Canadianwheys, so I decided to give them a chance.

Prices were good, and exactly what he said that they were. The best part is that I didnt get fucked at the border like you do with Protien Factory who dont build the customs charges in with the total shipping cost, but dont mention this to you either. MY BIGGEST COMPLAINT ... is that the quality of the isolate is nowhere close to that of Canadianwhey. It definately tastes better (because you can get flavours, cdnwhey id flavourless only), but it DOES NOT mix instantly with a spoon into a glass, where Canadianwheys does completely! I have never had a smoother protien than Canadianwheys'. Maybe this is because they are flavoured, or maybe not a high quality protien, but they mix like they are a cheap concentrate. Pisses me off. Especially the chocolate ... dosent mix worth a shit ... I am using a blender now for it. If you think that it does mix good, then I want you to try Canadianwhey, and tell me what the difference is. Now I have 15lbs of this stuff ... chocolate, strawberry and vanilla. I will be going with Canadianwhey from now on for a few dollars more (literally). If someone wants to buy these tubs off me, I will let em go for a good price. I have had a few scoopes out of each flavour. If not, I will pound thorugh them .... just hate using a freakin blender every time. With Canadianwheys, I would but 3 scoops in with some dextrose and coolaid, 2 stirs, and its mixed! Dosent taste bad at all when you add your own flavouring. Just my opnion. I was impressed with everything with this company, except for the quailty of the protien .... which is vital. Also .. the allthewhey scoop is massive compared to the canadianwhey one. Its like a shovel.

Mavy
 
Hi,

Unfortunately, we did have a problem with a batch with the mixing property in January. I'm sorry.

Please contact me for a refund. Our products are guaranteed.

Thank You,

Dom Tricome
[email protected]
 
dtricome said:
Hi,

Unfortunately, we did have a problem with a batch with the mixing property in January. I'm sorry.

Please contact me for a refund. Our products are guaranteed.

Thank You,

Dom Tricome
[email protected]
I had the same problem....The vanilla was mixing like shit...I wondered what was wrong...But oh well, I still used but it was hard to do...I order 10lbs of concentrate every 2 weeks from allthewhey.com...Except for that one batch, I have been very pleased...
 
muscleup said:
I had the same problem....The vanilla was mixing like shit...I wondered what was wrong...But oh well, I still used but it was hard to do...I order 10lbs of concentrate every 2 weeks from allthewhey.com...Except for that one batch, I have been very pleased...


How is it usually as far as mixing is concerned? What do you mix with (water, milk, etc.)? And do you use a shaker or blender?

I'm looking for some cheap protein, but it needs to be mixable at the gym with a shaker cup. I like using milk if that matters.
 
I don't care about taste.

I expect to order from ATW but will check out the bulk foods. They seem very straightforward.

However, ATW does get points for coming on this board and setting it straight.

I wonder if Mr. X has a response to Dom calling him a whore.
 
YGM BRO...

Bulldog to answer your ?..Yes it mixes very good..I mix it with water in a shaker cup
 
muscleup said:
YGM BRO...

Bulldog to answer your ?..Yes it mixes very good..I mix it with water in a shaker cup


Have you ever tried to mix it with milk? I can't stand the taste of any protein powder in water...just doesn't feel right going down.
 
i've ordered mine from atw probably the last 5times or so and i love it, its cheap and always get it pretty quick.
 
About the scoop size, there are density variations in whey. Our scoops are made to be 28 g.

We have found one company's scoop to be 47 g. It was supposed to be 30g. We only tested one of their containers. We don't know if this is a widespread problem.
 
Dom,
Thanks for posting on this board. Clearly IDS doen't feel it necessary.
We all want the same thing here....a cheap quality whey protein.
Cheers. ;)
 
ATW are good people. When I was having problems with the credit card system they called me up and tried to straighten it out as fast as possible.
 
I'm a fan of DPS Nutrition...ON whey is $25 for 5lbs. They also have Sports One 100% whey @ $75 for 25lbs...but a 32g serving only has 18g of prot and 12g of carbs (3g sugars)...gotta be careful what you buy.

Jobu
 
Received my first order from All the Whey about a month ago. Great product. They have my business and from the posts on this board appear to be a stand up company.
 
dtricome said:
I asked Mr. X to have anybody he knows not satisfied to contact me about two weeks ago. Nobody has. Ever since he chose to give us an ultimatum to advertise on his board, or the one he had a conflict with, he has not liked our products. Before that, he liked them...

A business never likes to get in a public debate, because anybody can sue anybody for any reason. It is an incredible hastle and expense. Regardless, I'll stand behind my words.

We cannot give a guarantee for an isolate against a concentrate.

Basically, you were sent an email and never responded - the 5 members/people that contacted me about it still hold grudges. Honestly, I don't care if you handle the complaints or not, I never liked your products anyhow. I called you about the problem and you were being an absolute ass on the phone, so from now on I’ll let members post their problems and issues instead of going out of my way and trying to help you.

Btw...for those of you that want to know, Dom threatened to sue me because I posted an honest opinion on his product - what a joke! Anyone care to see the email? Email me: [email protected] – can provide a copy.

One thing I'll say is that I've been a mod on Elite Fitness for many years and have seen companies come and go. From my point of view, I would never use AlltheWhey again - enough said. Now it's up to the Elite customer to decide what hey want to do.

As members go, stick w/ http://www.dpsnutrition.net or http://www.proteinfactory.com – go w/ the folks that are the best.

Mr.X
 
Mavy said:
but it DOES NOT mix instantly with a spoon into a glass, where Canadianwheys does completely! I have never had a smoother protien than Canadianwheys'. Maybe this is because they are flavoured, or maybe not a high quality protien, but they mix like they are a cheap concentrate. Pisses me off. Especially the chocolate ... dosent mix worth a shit ... I am using a blender now for it. If you think that it does mix good, then I want you to try Canadianwhey, and tell me what the difference is. Now I have 15lbs of this stuff ... chocolate, strawberry and vanilla.
Mavy

i ordered some of each flavor in jan. i had a little trouble with the chocolate mixing, but the vanilla was great. mixed great in a shaker and tasted damn good. the strawberry didnt mix that well either, and i couldn't stomach the taste. i already talked to dom about this and he is taking care of things. i can't speak for others, but i personally have had no problems at all with this company.

and i'll take ATW over ON anyday. to this day i don't get why people like that shit so much.
 
I will admit that these guys are all over it as far as customer service goes. My ordering process wasnt that pleasureable with Canadianwhey, (it sat at my post office for a week and was almost ready to get sent back). But it was a quaility product. Guess that you cant have your cake and eat it to.

Mavy
 
I emailed IDS again and asked them to post here to clear up this debate. Hopefully they will chime in. There are ten's of thousands of members on this board that buy protein all the time, you'd think a company would want to clear up any confusion on a product they're selling so they don't loose business. :p
 
I have an idea. Id like to see a taste test between these companies. Perhaps an unbiased opinion on things like mixing, taste, thickness, and actual protein content. Even further, id really like to see some of these companies offer free samples.Not like a pound or anything, just one serving. After all , 28g aint much when you consider the fact that most of us cling to our favorite brand of protein like a whore . I really would like to try these products , but who the f*ck wants to order 10 pounds to try it .Hey , just a thought .
 
preist said:
I have an idea. Id like to see a taste test between these companies..
Well, I've had them both, and like each one. However, the $4 savings and REALLY great chocolate taste has had be going back to IDS's Whey. No lie, the taste of IDS protein is by far the best I've ever had, and I've tried dozens and dozens of proteins over the past 10 years. But if it turns out it's a concentrate in sheeps(isolates) clothing, then the search will be on again for an outstanding protein. :shocked:
 
Whey Confused

To begin this "thread" on this web board, I would like to state that any previous printing of material written by myself or of representatives of our company was copied and printed from emails responding to specific questions of a customer. They were in no way intended to be printed on any type of public web board. Any listing of specific company names was in response to a direct question from a consumer, not a public bashing of any particular company.
Reasonable questioning of products and why formulas are the way they are or how effective a product is by someone who has taken the product is helpful to everyone. On the other hand, web board activity by people who really don't understand, or don't want to understand manufacturing is irresponsible and causes more trouble and confusion for consumers than it helps.
Please look at each and every brand of protein, look at all the supplement facts panels. Below are samples from Supplement Facts panels of several high quality, respected brands.

Next Proteins "Designer Whey"
Total Grams per Serving 24g
Protein 17.5 g
Carbohydrates 2 g
Fat 1.5 g
Add these nutrients = 21 grams

Nature's Best "Isopure"
Total Grams per Serving 65 g
Total Fat 0 g
Total Carbohydrates 3 g
Total Protein 50 grams
Add these nutrients = 53 grams

IDS "Multi Pro Whey Isolate"
Total Grams per Serving 28
Total Fat < 1 g
Total Carbohydrates 3 g
Total Protein 23 grams
Add these nutrients = 26 grams

To get total grams in a serving is not a matter of adding protein, carbs and fats off of the label. Please allow a long explanation to become longer.

This is not a debate for our company; it is a fact of manufacturing. If it becomes a debate about one company, you can rest assured that it is a personal issue with this person, not a professional debate over product quality.
The fact is, all manufacturers buy raw material based on percent purity and price. All companies list on the label what we add to the container. For instance if 1 or 2 grams of sugar are listed on the label, this is what is added by the manufacturer for flavor issues. There are inherent amino acids, vitamins, minerals and carbohydrates in the protein raw material that vary from batch to batch and cannot be completely accounted for without using a bomb calorimeter each time raw materials are received. Also the flavor agents in each product weigh different amounts which need to be accounted for.
If a product is listed as 100% whey protein that means that the material contains only whey, no casein proteins or egg proteins as an example.
Many of these terms have gone from manufacturing terms, to marketing terms and have been warped in magazines and media.
What is an isolate according these discussions? If it is not a percentage purity, then what is the definition? The definition cannot be a total of protein grams per serving, as serving sizes could vary from giant scoop, to a small scoop. These descriptive names for proteins: Isolate, Concentrate, Blend, all have real manufacturer classifications. To respond to questions of concentrates being over 80-90% protein? This is possible, but if this were the case why would these high protein concentrations be sold as Isolates not concentrates? The higher the percentage protein per kilo or pound, the more filtration involved, and obviously the higher the cost to the manufacturer. This is why Isolates generally have higher SRP's (Suggested Retail Prices) than concentrates.
We would love to follow each message board and defend our company products as well as the industry's general manufacturing principles from start up companies and people out to be the next "web expert". Unfortunately, there are just too many people, and too many web boards.
This debate is dramatically simple. The question to be asked is, who is the person who is giving you information, and are they promoting one brand? Is it a new start up company trying to bash other established brands instead of spending money to advertise and build their market? Everyone must make that decision on thier own. We have had no interest in this type of marketing at any point in our 5 year history.
As an executive of an established brand, I am personally recommending not only our brand, but also many others who I have listed in previous emails as well as in this statement. We defend ourselves as well as our competitors, raw material suppliers, and manufacturers from negative deceptive marketing techniques. We stand behind our products with money back guarantees as do most other respected brands. The consumer must base thier decision on company reputation, quality, price and taste. If our brand is what you like and the price is affordable, please buy it, if it is this other brand that you prefer, buy this brand as it may be a great product. But please, do not accuse companies of being dishonest, or shady based on a simple supplement facts panel.
 
Re: Whey Confused

IndustryRep said:
To begin this "thread" on this web board, I would like to state that any previous printing of material written by myself or of representatives of our company was copied and printed from emails responding to specific questions of a customer. They were in no way intended to be printed on any type of public web board. Any listing of specific company names was in response to a direct question from a consumer, not a public bashing of any particular company.
Reasonable questioning of products and why formulas are the way they are or how effective a product is by someone who has taken the product is helpful to everyone. On the other hand, web board activity by people who really don't understand, or don't want to understand manufacturing is irresponsible and causes more trouble and confusion for consumers than it helps.
Please look at each and every brand of protein, look at all the supplement facts panels. Below are samples from Supplement Facts panels of several high quality, respected brands.

Next Proteins "Designer Whey"
Total Grams per Serving 24g
Protein 17.5 g
Carbohydrates 2 g
Fat 1.5 g
Add these nutrients = 21 grams

Nature's Best "Isopure"
Total Grams per Serving 65 g
Total Fat 0 g
Total Carbohydrates 3 g
Total Protein 50 grams
Add these nutrients = 53 grams

IDS "Multi Pro Whey Isolate"
Total Grams per Serving 28
Total Fat < 1 g
Total Carbohydrates 3 g
Total Protein 23 grams
Add these nutrients = 26 grams

To get total grams in a serving is not a matter of adding protein, carbs and fats off of the label. Please allow a long explanation to become longer.

This is not a debate for our company; it is a fact of manufacturing. If it becomes a debate about one company, you can rest assured that it is a personal issue with this person, not a professional debate over product quality.
The fact is, all manufacturers buy raw material based on percent purity and price. All companies list on the label what we add to the container. For instance if 1 or 2 grams of sugar are listed on the label, this is what is added by the manufacturer for flavor issues. There are inherent amino acids, vitamins, minerals and carbohydrates in the protein raw material that vary from batch to batch and cannot be completely accounted for without using a bomb calorimeter each time raw materials are received. Also the flavor agents in each product weigh different amounts which need to be accounted for.
If a product is listed as 100% whey protein that means that the material contains only whey, no casein proteins or egg proteins as an example.
Many of these terms have gone from manufacturing terms, to marketing terms and have been warped in magazines and media.
What is an isolate according these discussions? If it is not a percentage purity, then what is the definition? The definition cannot be a total of protein grams per serving, as serving sizes could vary from giant scoop, to a small scoop. These descriptive names for proteins: Isolate, Concentrate, Blend, all have real manufacturer classifications. To respond to questions of concentrates being over 80-90% protein? This is possible, but if this were the case why would these high protein concentrations be sold as Isolates not concentrates? The higher the percentage protein per kilo or pound, the more filtration involved, and obviously the higher the cost to the manufacturer. This is why Isolates generally have higher SRP's (Suggested Retail Prices) than concentrates.
We would love to follow each message board and defend our company products as well as the industry's general manufacturing principles from start up companies and people out to be the next "web expert". Unfortunately, there are just too many people, and too many web boards.
This debate is dramatically simple. The question to be asked is, who is the person who is giving you information, and are they promoting one brand? Is it a new start up company trying to bash other established brands instead of spending money to advertise and build their market? Everyone must make that decision on thier own. We have had no interest in this type of marketing at any point in our 5 year history.
As an executive of an established brand, I am personally recommending not only our brand, but also many others who I have listed in previous emails as well as in this statement. We defend ourselves as well as our competitors, raw material suppliers, and manufacturers from negative deceptive marketing techniques. We stand behind our products with money back guarantees as do most other respected brands. The consumer must base thier decision on company reputation, quality, price and taste. If our brand is what you like and the price is affordable, please buy it, if it is this other brand that you prefer, buy this brand as it may be a great product. But please, do not accuse companies of being dishonest, or shady based on a simple supplement facts panel.


Respectable post. :)
 
Re: Whey Confused

IndustryRep said:
To begin this "thread" on this web board, I would like to state that any previous printing of material written by myself or of representatives of our company was copied and printed from emails responding to specific questions of a customer. They were in no way intended to be printed on any type of public web board. Any listing of specific company names was in response to a direct question from a consumer, not a public bashing of any particular company.
Reasonable questioning of products and why formulas are the way they are or how effective a product is by someone who has taken the product is helpful to everyone. On the other hand, web board activity by people who really don't understand, or don't want to understand manufacturing is irresponsible and causes more trouble and confusion for consumers than it helps.
Please look at each and every brand of protein, look at all the supplement facts panels. Below are samples from Supplement Facts panels of several high quality, respected brands.

Next Proteins "Designer Whey"
Total Grams per Serving 24g
Protein 17.5 g
Carbohydrates 2 g
Fat 1.5 g
Add these nutrients = 21 grams

Nature's Best "Isopure"
Total Grams per Serving 65 g
Total Fat 0 g
Total Carbohydrates 3 g
Total Protein 50 grams
Add these nutrients = 53 grams

IDS "Multi Pro Whey Isolate"
Total Grams per Serving 28
Total Fat < 1 g
Total Carbohydrates 3 g
Total Protein 23 grams
Add these nutrients = 26 grams

To get total grams in a serving is not a matter of adding protein, carbs and fats off of the label. Please allow a long explanation to become longer.

This is not a debate for our company; it is a fact of manufacturing. If it becomes a debate about one company, you can rest assured that it is a personal issue with this person, not a professional debate over product quality.
The fact is, all manufacturers buy raw material based on percent purity and price. All companies list on the label what we add to the container. For instance if 1 or 2 grams of sugar are listed on the label, this is what is added by the manufacturer for flavor issues. There are inherent amino acids, vitamins, minerals and carbohydrates in the protein raw material that vary from batch to batch and cannot be completely accounted for without using a bomb calorimeter each time raw materials are received. Also the flavor agents in each product weigh different amounts which need to be accounted for.
If a product is listed as 100% whey protein that means that the material contains only whey, no casein proteins or egg proteins as an example.
Many of these terms have gone from manufacturing terms, to marketing terms and have been warped in magazines and media.
What is an isolate according these discussions? If it is not a percentage purity, then what is the definition? The definition cannot be a total of protein grams per serving, as serving sizes could vary from giant scoop, to a small scoop. These descriptive names for proteins: Isolate, Concentrate, Blend, all have real manufacturer classifications. To respond to questions of concentrates being over 80-90% protein? This is possible, but if this were the case why would these high protein concentrations be sold as Isolates not concentrates? The higher the percentage protein per kilo or pound, the more filtration involved, and obviously the higher the cost to the manufacturer. This is why Isolates generally have higher SRP's (Suggested Retail Prices) than concentrates.
We would love to follow each message board and defend our company products as well as the industry's general manufacturing principles from start up companies and people out to be the next "web expert". Unfortunately, there are just too many people, and too many web boards.
This debate is dramatically simple. The question to be asked is, who is the person who is giving you information, and are they promoting one brand? Is it a new start up company trying to bash other established brands instead of spending money to advertise and build their market? Everyone must make that decision on thier own. We have had no interest in this type of marketing at any point in our 5 year history.
As an executive of an established brand, I am personally recommending not only our brand, but also many others who I have listed in previous emails as well as in this statement. We defend ourselves as well as our competitors, raw material suppliers, and manufacturers from negative deceptive marketing techniques. We stand behind our products with money back guarantees as do most other respected brands. The consumer must base thier decision on company reputation, quality, price and taste. If our brand is what you like and the price is affordable, please buy it, if it is this other brand that you prefer, buy this brand as it may be a great product. But please, do not accuse companies of being dishonest, or shady based on a simple supplement facts panel.


Wow! Thanks IDS for weighing in on this forum. You have settled this as far as I'm concerned. Because of your statement above, you have kept me as a consumer and I appreciate your time to resolve this issue. :)
 
Mavy said:
I will tell you guys my honest opinion.

I have been a big supporter of Canadianwhey.com for my last few tubs of protien. I would buy the large 10lb tubs. Recently (do a search on allthewhey, you will find it), I compared complete prices of the two with AlltheWhey's new prices. They were slightly cheaper than Canadianwheys, so I decided to give them a chance.

Prices were good, and exactly what he said that they were. The best part is that I didnt get fucked at the border like you do with Protien Factory who dont build the customs charges in with the total shipping cost, but dont mention this to you either. MY BIGGEST COMPLAINT ... is that the quality of the isolate is nowhere close to that of Canadianwhey. It definately tastes better (because you can get flavours, cdnwhey id flavourless only), but it DOES NOT mix instantly with a spoon into a glass, where Canadianwheys does completely! I have never had a smoother protien than Canadianwheys'. Maybe this is because they are flavoured, or maybe not a high quality protien, but they mix like they are a cheap concentrate. Pisses me off. Especially the chocolate ... dosent mix worth a shit ... I am using a blender now for it. If you think that it does mix good, then I want you to try Canadianwhey, and tell me what the difference is. Now I have 15lbs of this stuff ... chocolate, strawberry and vanilla. I will be going with Canadianwhey from now on for a few dollars more (literally). If someone wants to buy these tubs off me, I will let em go for a good price. I have had a few scoopes out of each flavour. If not, I will pound thorugh them .... just hate using a freakin blender every time. With Canadianwheys, I would but 3 scoops in with some dextrose and coolaid, 2 stirs, and its mixed! Dosent taste bad at all when you add your own flavouring. Just my opnion. I was impressed with everything with this company, except for the quailty of the protien .... which is vital. Also .. the allthewhey scoop is massive compared to the canadianwhey one. Its like a shovel.

Mavy

I just received my 10lbs whey isolate from Canadianwhey.com and I must say this is absolutely true. Their protein mixes instantly and completely, no clumps whatsoever. I've tried different juices and water and it mixes extremely easily in everything. Shipping took around 6 days as they told me, so I was pleased with that.

All in all so far I am loving this product from Canadianwhey, so yes I will give them some mention. Scoops are 19g and total protein in each scoop is 17.6g, which is a 90% yield as isolates should be.

You guys should definitely try this product out.
 
Hi,

Again, we never intended for this to be public. We have to respond, because it is public.

Major ingredients should be listed. There's 10 - 15% unaccounted for - http://www.idssports.com/assays/multiprowhey.gif. An isolate should be in the 90% range, or have an ingredient(s) that's added to take-up the difference. If the ingredient is sugar, it should be stated, because that's a lot of sugar. Flavoring should be about 1 g.

An isolate is around 90% from a plant. Concentrate is 80% for the nutritional business. Nobody said concentrate is 80 - 90%, because a concentrate can't be. 80% and 90% are industry terms. Most products are called WPC (whey protein concentrate) 80 and WPI 90...

We started 8/02. I don't consider that a start-up...

Thank You,

Dom Tricome
[email protected]
 
You have to give both compainies "props" for just posting on this board to clear up confusion...however it may be just one of those things were we just are going to have to "agree to disagree" and each BB buy the protein he/she wants to from whatever company out there, whether it's IDS, AllTheWhey, ProteinFactory, etc :artist:
 
atutt2 said:
You have to give both compainies "props" for just posting on this board to clear up confusion...however it may be just one of those things were we just are going to have to "agree to disagree" and each BB buy the protein he/she wants to from whatever company out there, whether it's IDS, AllTheWhey, www.ProteinFactory.com , etc :artist:

amen bro.
 
Mr.X said:
Basically, you were sent an email and never responded - the 5 members/people that contacted me about it still hold grudges. Honestly, I don't care if you handle the complaints or not, I never liked your products anyhow. I called you about the problem and you were being an absolute ass on the phone, so from now on I’ll let members post their problems and issues instead of going out of my way and trying to help you.

Btw...for those of you that want to know, Dom threatened to sue me because I posted an honest opinion on his product - what a joke! Anyone care to see the email? Email me: [email protected] – can provide a copy.

One thing I'll say is that I've been a mod on Elite Fitness for many years and have seen companies come and go. From my point of view, I would never use AlltheWhey again - enough said. Now it's up to the Elite customer to decide what hey want to do.

As members go, stick w/ http://www.dpsnutrition.net or http://www.proteinfactory.com – go w/ the folks that are the best.

Mr.X

I received your 2/3 and two 3/1 emails. You have sent me several emails over about the last year, and not one was ever lost. You're more than welcome to send me the email that you supposedly sent. Better yet, have a 3rd party that we both know handle it.

To be clear, these five people contacted us, and we didn't help them. So, we'll have a record for it...

I was an "$#@" on the phone? Interesting. I remember the conversation... Like I said to you on the phone and in an email, we don't mind anybody saying the truth.

"I never liked your products anyhow." I'm sure that there are a lot of people and posts on www.massmonsters.com that would contradict that. Further, I think that you posted here recommending us for about six months.
 
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dtricome said:
I received your 2/3 and two 3/1 emails. You have sent me several emails over about the last year, and not one was ever lost. You're more than welcome to send me the email that you supposedly sent. Better yet, have a 3rd party that we both know handle it.

To be clear, these five people contacted us, and we didn't help them. So, we'll have a record for it...

I was an "$#@" on the phone? Interesting. I remember the conversation... Like I said to you on the phone and in an email, we don't mind anybody saying the truth.

"I never liked your products anyhow." I'm sure that there are a lot of people and posts on www.massmonsters.com that would contradict that. Further, I think that you posted here recommending us for about six months.

Dom, thanks for brining out information that's almost 12 months old! (1 year for you). Yeah you used to sponsor as site I WAS with a LONG time ago; I had a fall-out w/ my partner and started my own site. End of story! The reality is that you didn't like me speaking the TRUTH about your product, so I had to change it to “in my opinion”. So here it goes again, IN MY OPINION I WOULD NEVER USE ALL THE WHEY! there you go and IN MY OPINION I would NOT recommend ANY people on a CKD or All natural peanut butter diet or on this board to do so either.

By the way, that's not my info you're posting, quit being a joker - I don't know where you get his idea that you know everything about everyone/everything but, in fact, you know nothing. Wake up DOM, this was a situation you should have fixed but tried to get out of - honestly, I don't care and will never - EVER - contact you again or try to help you. You deal w/ your own problems and stop trying to change this into a “Mr.X fight post” – why don’t you go and fix the non-mixing vanilla that was mentioned here instead of posting. Oh yes and ANSWER “IndustryRep”’ post, oh I see, it’s easier for you to try to pick fights then explain things to your customers in detail like IndustryRep did. IndustryRep, now there is a guy I have respect for!

Oh yes Dom, you going to sue me again? Oh gosh, why not post the lawsuit here? What’s the cause? Me expressing my opinion? Hahaha, you’re wasting my time.

Here’s another thing, I find it funny how you try to sponsor so many boards and when members express their opinions it gets shut down by the boards…hmmmmm, interesting…maybe you should concentrate on customer satisfaction and product development rather than arguing nonsense here. I remember Sun Tzu once said: “If you don’t know your enemy and don’t know yourself, you will lose every battle.” My friend, read that over, maybe you can learn something. Not everyone is out to “get” you, some people are out to genuinely help members and have them understand what the truth is, but you seem to be more about lawsuits then reality. Money does harvest greed!

I will say good day to your sir,

Mr.X
 
Oh yeah Dom, that was real info for the partner on my site, so that's against EliteFitness TOS rules, you posted personal info! BANNED!

I can't believe you'd stoop so low as to post personal info when you didn't even know who it belonged to.

Mr.X
 
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