MM has some excellent points. Personally, one of my issues is when things are not adequately defined... and I suspect I'm not alone. The moderator is pretty well defined on internet discussion forums. However, there exist only abstract notions and differing responses to what these mentors and ombudsmen are.
EF wants to reinvent some new wheels, but I have yet to see any concise or encompassing definition for what they're doing. Perhaps administrators think this makes things easier and more open and malleable. I think the opposite: it creates confusion, disinterest, and makes things more difficult. They're just creating big gray areas.
Noobs never ruin places. Probably due to their sense of humor. It could just be those who registerd in October of '01 that suck, too.