Ntbm

[eoghan]

Looking for some help i placed an order from nbm about 2 weeks ago for a hcgen double pack and my card has been billed and when i go to the tracking it has been sent, but still no parcel? can anyone help i emailed them yesterday and no reply.

 

[Idobehigh]

That is weird I receive my stuff in 3 days. I'm sure they will chime in here and help you out man

 

[eoghan]

That is weird I receive my stuff in 3 days. I'm sure they will chime in here and help you out man

yea this is my second order last one only took a week thats why i was worried

 

[bonacris]

When exactly did you order..

Sent from my HTC One S using EliteFitness

 

[eoghan]

When exactly did you order..

Sent from my HTC One S using EliteFitness

i ordered on the the first of the month if my memory serves me correctly

 

[RickRock13]

PM me your order info and I will look into it for you bro.

 

[eoghan]

PM me your order info and I will look into it for you bro.

thanks rick Order #: 1372540492-622

Completion Date: 07/01/2013

Ship Via: Priority Mail

Tracking Number(s):
LN917222831US (Priority Mail)





Ship To Address

---------------------------

eoghan coogan
42 ash lawn court
bray wicklow none
Ireland (Republic of Ireland)





Order Summary

---------------------------

1 - HCGenerate (double-pack) @ $99.00

--
1: Total Items



According to our records, this order is now complete.

 

[Sherk]

There's a phone number on the site. Call it for a faster response. That what it's there for.

 

[RickRock13]

thanks rick Order #: 1372540492-622

Completion Date: 07/01/2013

Ship Via: Priority Mail

Tracking Number(s):
LN917222831US (Priority Mail)





Ship To Address

---------------------------

eoghan coogan
42 ash lawn court
bray wicklow none
Ireland (Republic of Ireland)





Order Summary

---------------------------

1 - HCGenerate (double-pack) @ $99.00

--
1: Total Items



According to our records, this order is now complete.

Hey bro, I didn't know this was an international order. That is probably the issue, as sometimes those can take a little bit to reach their destination.

 

[eoghan]

Hey bro, I didn't know this was an international order. That is probably the issue, as sometimes those can take a little bit to reach their destination.

yea its international, I've ordered before and its been here in a week but this is a little over 3 weeks just thought it was a bit strange but sure ill give it another week

 

[RickRock13]

I will still talk to customer service about it, but I'm sure it will be there soon.

 

[RickRock13]

Just spoke with customer service about your order, and sometimes it can take a while to get through Ireland customs for some reason. Give it a week or so and it should be there.

 

[EF Shanna]

I used to work in shipping. I have seen orders take 7-14 days and then orders that take 5-7 weeks. It all just depends on customs, how quickly they process it, and also the product. Some times customs will hold it for tax/tariff also.

I would give it another week and if you do not receive it than try again for a reship as it could potentially have gotten lost in the postal service.