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Jam

My experience has been good with JAM, he is a standup bro and great to do business with. PM is the way to address something like this though.
 
we've all dealt with shipping delays, and not just from JAM

it's all about how each company handles it

in this case it seems JAM is still top notch
 
JAM is the man! All of my orders have been fast, easy, correct, and JAM always answers questions through PM when he can! I will continue to do business with him.

JAM, OMEGA, PP, we have lots of quality people on this site!

-Legacy
 
My other order has been in processing so long because it is in backorder. For those curious the product is CEL M-drol and it is being replaced at no additional charge with Monsterdrol, even though I think a bottle of Monsterdrol actually costs more.


That is something out of their control and I'd like to say that JAM is a good guy to work with. I see why you guys like him so much.


4/5 stars now. Will change when products are recieved. :-)
Jam always makes good. Send me a pm for a discount next time to.
 
In Defense of JAM..I just went to his new Stores grand opening yesterday...it is about 25-30 minutes north of me..

Bro..Jam not only moved his business but whole family to a new town, 3 hr away fro his old shop...moved the store, all of it's inventory..had to find a house, etc etc....this just wasn't a move across the street to a bigger location...it was a MAJOR move.

Trust me..I get really frustrated when I don't think proper customer service..I run a multimillion dollar Plumbing and A/C business....Customer service is the only thing that keeps my phone ringing....

I agree that maybe a quick email or call could have made the difference between you being a happy customer, or a pissed of customer, but from my experience JAM is a stand up bro.....I'm sure he will make things right with you..:D
 
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