Ok i i cant get they syringes to load, i am using 23g 1 1/2 syringes, put 2ccs of air in it, put it in the vial push the air in the vial, but i cant get it to load the syringe i the plunger sucks right down to zero. The cap keeps poping of the vial, i tired another vial and the same thing happens, i cant get the test out of the vial.