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Getpinz.com screwed me!!

lefler

lefler

New member
So I ordered some pinz from them and not all was there... I figured maybe they didnt send everything together. So I waited one day, 2 days... then I emailed them to let them know. To make a long story short they only gave me 1/3 of my order and now they are not responding to my emails...

Here is the email communication from newest to old:

I am 100% positive that in the box i received there was only the insulin needles... it came in a small box. so unless they shipped the others separatly then they were not sent. I already threw away the box otherwise i would take a picture of it to show you how small it was. it was the smallest box i have ever received when ordering from you.

It isnt worth my time to go through this just to try and get some free pinz... if i needed more i just would have orderd them. all I want is to get what I payed for and all I have gotten so far is insulin pinz.

thank you,
_______

GPZ Services USA <[email protected]> wrote:

____,

We checked with our shipping department and seem to feel that everything was included. Have you checked all of the bags closely? Many times they mix everything in together.

Please let us know.

Thank you.

==


GPZ Services USA.

http://www.gpzusa.com
-------- Original Message --------
From: ____________________
To: GPZ Services USA <[email protected]>
Subject: Re: Contact Form from _____
Date: Fri, 5 May 2006 13:17:24 -0700 (PDT)

> oder ID#Â 64***
>
> needed is:
>
> 1 g- spot special #1
> syringe with needle = 25GÂ 1"
> needle only 25G 1.5"
>
> 1 needle only no syringe 18G 1.5"
> 25count
> Â
> GPZ Services USA <[email protected]> wrote:

_________,
>
> Please reply with what is need AND your order ID #.
>
> Thank you.
>
> ==
>
>
> GPZ Services USA.
>
> http://www.gpzusa.com
>
> -------- Original Message --------
> From:
> To: [email protected]
> Subject: Contact Form from _________
> Date: Fri, 05 May 2006 13:04:49 -0700
>
> > Hi I orderd
> >
> >
> > 1 29 G X 1/2″ 1/2CC, Syringe with Needle. (Insulin)
> > Quantity=25 Count
> >
> >
> > 1 G-Spot Special #1
> > Syringe with needle=25 G 1"
> > Needle onfiltered=25 G 1.5"
> >
> >
> > 1 Needle only, no syringe. 18 G X 1.5″
> > Quantity=25 Count
> >
> > But only the Insulin needles were in the package... Were the others shipped Separately? or were they just left out?
>


I know it has only been a day but the first 2 times I emailed them they got back to me within 10 minutes! This is complete bullshit! What do you guys think I should do? I know that they may still come through for me but I wonder why no response... maybe because it’s Saturday? Well anyway, the fact they screwed it up in the first place is fucking up my cycle... I hate going to the pharmacy
 
Wow, that's fucked up....I have been using them for years with no problems ever
 
do you need to have cookies enabled with them? cuz my orders never go thru. but i hear mixed reviews about them.
 
one day over the weekend and you are saying they screwed you??????? they responded to your original email. Would be surprised if many places would respond futher till monday. you should keep in mind, friday was basically a holiday for most people.
 
I have never had a problem with them and have ordered many times from them, but lately they have been running their biz pretty bad over there, I know many who have been saying the same as you, that they are missing alot and never got it.
 
Getpinz will more than likely come through for you.Just be persistent at contacting them,politely.
Every business makes errors now and then,unfortunately you`re on the receiving end this time.
I got screwed on an online order for other merchandise recently.The business came through for me after politely contacting them and they even gave me a free item for the trouble.

I make sure i always have a reserve supply of pins etc. so i don`t have to worry about running out of anything.

Good luck to you.
 
macrophage69alpha said:
one day over the weekend and you are saying they screwed you??????? they responded to your original email. Would be surprised if many places would respond futher till monday. you should keep in mind, friday was basically a holiday for most people.
Click to expand...

really, well explain to me why they got back to the first 2 times within 10 minutes on friday if it was a holiday to them chief??????? lol. besides they screwed up the order to begin with... its pretty clear to me that they intend not to give me what i orderd so if that is the case i am wondering what i should do about it because even though its only like 15 bucks...(well 20 after shipping) i have to much pride to let them just take it from me!

fuck them
 
jackedfreak said:
I have never had a problem with them and have ordered many times from them, but lately they have been running their biz pretty bad over there, I know many who have been saying the same as you, that they are missing alot and never got it.
Click to expand...


no shit? yeah i have orderd from them often and never had a problem. but i guess that just changed
 
lefler said:
its pretty clear to me that they intend not to give me what i orderd
Click to expand...


if thats the case then you are more than welcome to say they screwed you. But just becuase they messed up your order and responded quickly once and not yet when the last emails were on cinco de mayo (keeping mind the potential time difference between your locale and thiers- beleive they are in FL which is EST) followed by the weekend, perhaps you might want to give them to monday to respond, at the very least.
 
btw- one of your emails (it appears to be the last responded to) was at Date: Fri, 5 May 2006 13:17:24 -0700 (PDT) which would be 4:15pm on friday, if they responded in 10 minutes.. thats getting pretty late in the day on (as was mentioned) a pretty big holiday in some areas, and a friday.

but you are right they need to fix your order.
 
IMO give it till Tue of next week. If they won't reply or take care of it contact the CC you paid with and open a chargeback case. That usually takes care of everything.

I hate doing chargebacks but I have twice in the past, both times when a company refused to make good on their error. It's pretty much a last resort option.
 
only good experiences with them but take a minute and check the bag they do mix lots of stuff together

i remember i ordered pins and bac water i was sure i didnt get the bac water meanwhile it was in the bag with the pinz
 
I have never had a problem and been using them for years. Lightening fast deliver and always top notch service. Check you billing statement. Were you charged for what you think you ordered?
 
lefler said:
So I ordered some pinz from them and not all was there... I figured maybe they didnt send everything together. So I waited one day, 2 days... then I emailed them to let them know. To make a long story short they only gave me 1/3 of my order and now they are not responding to my emails...

Here is the email communication from newest to old:

I am 100% positive that in the box i received there was only the insulin needles... it came in a small box. so unless they shipped the others separatly then they were not sent. I already threw away the box otherwise i would take a picture of it to show you how small it was. it was the smallest box i have ever received when ordering from you.

It isnt worth my time to go through this just to try and get some free pinz... if i needed more i just would have orderd them. all I want is to get what I payed for and all I have gotten so far is insulin pinz.

thank you,
_______

GPZ Services USA <[email protected]> wrote:

____,

We checked with our shipping department and seem to feel that everything was included. Have you checked all of the bags closely? Many times they mix everything in together.

Please let us know.

Thank you.

==


GPZ Services USA.

http://www.gpzusa.com
-------- Original Message --------
From: ____________________
To: GPZ Services USA <[email protected]>
Subject: Re: Contact Form from _____
Date: Fri, 5 May 2006 13:17:24 -0700 (PDT)

> oder ID#Â 64***
>
> needed is:
>
> 1 g- spot special #1
> syringe with needle = 25GÂ 1"
> needle only 25G 1.5"
>
> 1 needle only no syringe 18G 1.5"
> 25count
> Â
> GPZ Services USA <[email protected]> wrote:

_________,
>
> Please reply with what is need AND your order ID #.
>
> Thank you.
>
> ==
>
>
> GPZ Services USA.
>
> http://www.gpzusa.com
>
> -------- Original Message --------
> From:
> To: [email protected]
> Subject: Contact Form from _________
> Date: Fri, 05 May 2006 13:04:49 -0700
>
> > Hi I orderd
> >
> >
> > 1 29 G X 1/2″ 1/2CC, Syringe with Needle. (Insulin)
> > Quantity=25 Count
> >
> >
> > 1 G-Spot Special #1
> > Syringe with needle=25 G 1"
> > Needle onfiltered=25 G 1.5"
> >
> >
> > 1 Needle only, no syringe. 18 G X 1.5″
> > Quantity=25 Count
> >
> > But only the Insulin needles were in the package... Were the others shipped Separately? or were they just left out?
>


I know it has only been a day but the first 2 times I emailed them they got back to me within 10 minutes! This is complete bullshit! What do you guys think I should do? I know that they may still come through for me but I wonder why no response... maybe because it’s Saturday? Well anyway, the fact they screwed it up in the first place is fucking up my cycle... I hate going to the pharmacy
Click to expand...



Have you contacted a mod to help you?
 
They haven't been the same since they were hacked. I've been trying to order from them for the past week. No response to my email.... I'll just have to go else where.
 
macrophage69alpha said:
one day over the weekend and you are saying they screwed you??????? they responded to your original email. Would be surprised if many places would respond futher till monday. you should keep in mind, friday was basically a holiday for most people.
Click to expand...

It probably is also taking longer because they are looking further into the problem. I wouldnt worry unless you dont hear from them by Tuesday. One day turn around cant be expected, at least in my opinion.
 
maldorf said:
Wow, how the hell could that happen? The needles are all covered in a sheath.
Click to expand...

actually it happens with most providers, though some more than others. pretty sure they come in 1000 size packs, they probably get bent either in transfer, shipping to the distributor or shipping to you.
 
I have ordered from them at least a dozen times - always fast, always accurate, and always great products. I will continue to use them..
 
never a problem here when ordering from getpinz. I think you are demanding a little much out of a company who does high volume marketing. If you placed it late in the day on Friday, expect monday or no later than tuesday for an answer. If you use a freak chance of luck getting ahold of these guys 1 time in the past, 10 minutes after you msgd them, then you're waiting to be dissappointed all the time. I'm guessing then, they weren't as busy ..now they are.. but they have always come through for everyone else, so I'm betting that they'll hook ya up right bro. I don't think they're in the biz to scam a guy out of a measly 20-30$ worth of pinz..

gl and keep us updated.
 
this post is pathetic! some expect instance service! well let me add a reality check if i may, I've used them for yrs with no problems,and i have ordered gear from another XXXXXXXX that order took 4 months to get no its not getpinz either,so take in to account that bad planning on your part doesn't constitute an emergency on their part!Your rant of one day is simply outrageous.
No i'm not connected nor associated with GPZ in any way.


RADAR
 
I've used Getpinz quite a few times in the past and once after the hack,always top notch service for me,try giving them until tuesday,try to remember one day service is something no company can provide every time.
 
I had an issue with an order from them last week, they also left out part of my order. I emailed them about it, they responded the next day, and 2 days later the rest of my order was here. No problems. I will most definately continue to use them in the future.
 
RADAR said:
this post is pathetic! some expect instance service! well let me add a reality check if i may, I've used them for yrs with no problems,and i have ordered gear from another XXXXXXXX that order took 4 months to get no its not getpinz either,so take in to account that bad planning on your part doesn't constitute an emergency on their part!Your rant of one day is simply outrageous.
No i'm not connected nor associated with GPZ in any way.


RADAR
Click to expand...

Is that right? haha ok radar you are all knowing... then explain to me the other people that have also had bad experiences... plus you guys are not seeing my first e- mail which was placed through their website. They responded to my email and the conversation continued from there. I emailed them TWICE on Friday and BOTH times, they got back to me within 10 minutes. Then they tell me they feel all was included and when I say I’m 100% sure they didn’t they don’t get back to me. I want to laugh because they tell me to recheck my pack for the missing order as if I'm going to miss 25 syringes and 50 needles or some shit lol!

Oh and radar I would think being an "elite mentor" and all you wouldn’t make such assumptions that it was bad planning on my part. I actually helped a buddy out who needed some pinz and then just ordered some more. I won’t need to get more until Tuesday and I will just go to the pharmacy. So if I go the pharmacy it Won’t effect my cycle… sorry I didn’t clarify that for you. The problem is I don’t know if I will get what I ordered or not so, I will just have to buy more. Understand? Saying this post is pathetic is hilarious because if you went through and read all the posts you would see this has happened to a few other people recently also... right? Now people can see that a few people have had similar problems and they can choose to go elsewhere. so I guess its bringing bad service to people attention so I don’t see how that is bad. but according to you it is "simply outrageous." lmao!

All I'm am doing is bringing it to people’s attention that they screwed up my order and seem to think they didn’t… Ill let everyone know if they come through or not. I was also looking for a little advice to what I can do if they don’t come through and that was answered by NaturalOnlyAtBirth…. Thanks bud!
 
Last edited:
wow, i live in a place where pinz are not legal and gpz is the only place that will send them. i just got mine everything was there. good luck brother. lookin badass in your avi
 
I've used Androusa. com and although good service, the quality of the pins sucked. I'll try Needlebeast next.
 
i ordered from them a long time ago. They didn't send me some pins also. I sent them an email and had the remaining pins in 3 days.
 
AMGETR said:
I've used Androusa. com and although good service, the quality of the pins sucked. I'll try Needlebeast next.
Click to expand...


Hmmmm... Not to hi jack the thread here, but what was wrong with yours? I have placed about 3 orders with them, and always got good quality pins.....

rizz
 
bruce410 said:
wow, i live in a place where pinz are not legal and gpz is the only place that will send them. i just got mine everything was there. good luck brother. lookin badass in your avi
Click to expand...

Thanks bud!
 
Neo22 said:
i ordered from them a long time ago. They didn't send me some pins also. I sent them an email and had the remaining pins in 3 days.
Click to expand...

did they send no questions asked? Or did you have to email them a few times?

Has anyone had any problems with any other source?
 
ive used them before....alot......i have had probs w/ 2 seperate orders....where i was short..........they rectified it via email. and were prompt...ill continue to use them..

hey..shit happens..
 
I think it was a premature move to post a thread with this title. It doesn't sound like you've been screwed yet. Screwed is when you have no further recourse to resolve your problem. You are far from that point.
 
lefler said:
did they send no questions asked? Or did you have to email them a few times?

Has anyone had any problems with any other source?
Click to expand...

I stated in the first email what hadn't been included in the box. I remember a reply saying that the problem would be taken care of. They actually sent me what i needed and a ton more honestly.
 
i hae only ordered from them once and they sent some extras to me, want em?

Ego Boner
 
lefler said:
Is that right? haha ok radar you are all knowing... then explain to me the other people that have also had bad experiences... plus you guys are not seeing my first e- mail which was placed through their website. They responded to my email and the conversation continued from there. I emailed them TWICE on Friday and BOTH times, they got back to me within 10 minutes. Then they tell me they feel all was included and when I say I’m 100% sure they didn’t they don’t get back to me. I want to laugh because they tell me to recheck my pack for the missing order as if I'm going to miss 25 syringes and 50 needles or some shit lol!

Oh and radar I would think being an "elite mentor" and all you wouldn’t make such assumptions that it was bad planning on my part. I actually helped a buddy out who needed some pinz and then just ordered some more. I won’t need to get more until Tuesday and I will just go to the pharmacy. So if I go the pharmacy it Won’t effect my cycle… sorry I didn’t clarify that for you. The problem is I don’t know if I will get what I ordered or not so, I will just have to buy more. Understand? Saying this post is pathetic is hilarious because if you went through and read all the posts you would see this has happened to a few other people recently also... right? Now people can see that a few people have had similar problems and they can choose to go elsewhere. so I guess its bringing bad service to people attention so I don’t see how that is bad. but according to you it is "simply outrageous." lmao!

All I'm am doing is bringing it to people’s attention that they screwed up my order and seem to think they didn’t… Ill let everyone know if they come through or not. I was also looking for a little advice to what I can do if they don’t come through and that was answered by NaturalOnlyAtBirth…. Thanks bud!
Click to expand...




Drama queen. :rolleyes:
 
Regardless of what the outcome is, I hardly think "screwed" is the best word to describe losing $15. With any online mail order transaction there's going to be some risk involved. Orders may not get processed/filled correctly, packages get addressed wrong, or the packages simply get lost during the process of shipment. If you never spend more $$$ than you can afford to lose, you'll be better off. If $15 means enough to you to devote an entire thread to it before the company can respond you've got problems. For all you know their customer svc staff went on vacation and they're not checking emails as often. You're just one of thousands-and they already have your $$$, so be glad they even took the time to email you back when they did. If they truly intended to scam you I doubt they'd even bother replying at all. Also don't forget the number of cheap asses out there that may try to scam the biz into refilling their order that they say they never received , but actually did. You'd be surprised how many opportunists out there that will always try to get the free lunch. So take a pill, and relax. If they choose to make it right, great. If they don't, fuck em and use Androusa next time.

I will add this though. If a biz takes good care of a client, that person will tell 1-2 avg. about their positive experience. If a biz treats a client poorly, that person will tell 10 + people about their shitty experience(hence this thread).

With that being said, in most cases the smart biz decision would be to compensate you for whatever product you say was missing and apologize for the inconvenience.

However, if the biz is constantly being flooded by losers with fraudulent claims that will truly affect their bottom line, they might benefit more from just telling you to fuck off regardless of how much shit you'll talk/post online, etc.
 
BigCracker said:
Regardless of what the outcome is, I hardly think "screwed" is the best word to describe losing $15. With any online mail order transaction there's going to be some risk involved. Orders may not get processed/filled correctly, packages get addressed wrong, or the packages simply get lost during the process of shipment. If you never spend more $$$ than you can afford to lose, you'll be better off. If $15 means enough to you to devote an entire thread to it before the company can respond you've got problems. For all you know their customer svc staff went on vacation and they're not checking emails as often. You're just one of thousands-and they already have your $$$, so be glad they even took the time to email you back when they did. If they truly intended to scam you I doubt they'd even bother replying at all. Also don't forget the number of cheap asses out there that may try to scam the biz into refilling their order that they say they never received , but actually did. You'd be surprised how many opportunists out there that will always try to get the free lunch. So take a pill, and relax. If they choose to make it right, great. If they don't, fuck em and use Androusa next time.

I will add this though. If a biz takes good care of a client, that person will tell 1-2 avg. about their positive experience. If a biz treats a client poorly, that person will tell 10 + people about their shitty experience(hence this thread).

With that being said, in most cases the smart biz decision would be to compensate you for whatever product you say was missing and apologize for the inconvenience.

However, if the biz is constantly being flooded by losers with fraudulent claims that will truly affect their bottom line, they might benefit more from just telling you to fuck off regardless of how much shit you'll talk/post online, etc.
Click to expand...


great! thanks for the words of wisdom... I will be sure to follow your guidlines next time chief :sleep2:
 
gpz is old news brothers. there are cheaper, much cheaper people out there. takes maybe an extra day or 2 but who cares the same stuff is coming. gpz is too well known so there prices are jacked just like AG guys

no doubt though gpz is awsome service as far as i know. i thiink this incident is just simple misake now one should judge the on this. think about how many orders those guys get ED. 1 out of 1000 is not a bad mistake ratio
 
lefler said:
Is that right? haha ok radar you are all knowing... then explain to me the other people that have also had bad experiences... plus you guys are not seeing my first e- mail which was placed through their website. They responded to my email and the conversation continued from there. I emailed them TWICE on Friday and BOTH times, they got back to me within 10 minutes. Then they tell me they feel all was included and when I say I’m 100% sure they didn’t they don’t get back to me. I want to laugh because they tell me to recheck my pack for the missing order as if I'm going to miss 25 syringes and 50 needles or some shit lol!

Oh and radar I would think being an "elite mentor" and all you wouldn’t make such assumptions that it was bad planning on my part. I actually helped a buddy out who needed some pinz and then just ordered some more. I won’t need to get more until Tuesday and I will just go to the pharmacy. So if I go the pharmacy it Won’t effect my cycle… sorry I didn’t clarify that for you. The problem is I don’t know if I will get what I ordered or not so, I will just have to buy more. Understand? Saying this post is pathetic is hilarious because if you went through and read all the posts you would see this has happened to a few other people recently also... right? Now people can see that a few people have had similar problems and they can choose to go elsewhere. so I guess its bringing bad service to people attention so I don’t see how that is bad. but according to you it is "simply outrageous." lmao!

All I'm am doing is bringing it to people’s attention that they screwed up my order and seem to think they didn’t… Ill let everyone know if they come through or not. I was also looking for a little advice to what I can do if they don’t come through and that was answered by NaturalOnlyAtBirth…. Thanks bud!
Click to expand...

Unfortunately, bro, we don't live in a perfect world and mistakes are sometimes made.

This issue has been addressed and rectified, there is no reason to beat a dead horse, unless you just really feel like doing so.
 
lefler said:
great! thanks for the words of wisdom... I will be sure to follow your guidlines next time chief :sleep2:
Click to expand...


And whatever you do, don't get a tribal armband tatoo-they're not cool-especially if you're caucasion.
 
Your an idiot. Expecting responses within 10 minutes. I hope they don't ship your order for your attitude. GPZ = Nothing but the best. Do you know what the word WEEKEND means?

What a joke! You have not even given it a full day, yet your post is labeled "GPZ screwed me".

If i were GPZ...i would say " NO PINZ FOR YOU", like in Seinfeld with the "Soup Nazi".

Ignorance and shear stupidity never ceases to amaze me.

MD-
 
MassDestruction said:
Your an idiot. Expecting responses within 10 minutes. I hope they don't ship your order for your attitude. GPZ = Nothing but the best. Do you know what the word WEEKEND means?

What a joke! You have not even given it a full day, yet your post is labeled "GPZ screwed me".

If i were GPZ...i would say " NO PINZ FOR YOU", like in Seinfeld with the "Soup Nazi".

Ignorance and shear stupidity never ceases to amaze me.

MD-
Click to expand...
I dunno I think I might kill someone for $15. But I'd make a thread first.
 
macrophage69alpha said:
if thats the case then you are more than welcome to say they screwed you. But just becuase they messed up your order and responded quickly once and not yet when the last emails were on cinco de mayo (keeping mind the potential time difference between your locale and thiers- beleive they are in FL which is EST) followed by the weekend, perhaps you might want to give them to monday to respond, at the very least.
Click to expand...

What and why do they celebrate Cinco de Mayo???!!!!!
 
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