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best way to learn sales?

I already follow Tony Robbins on twitter kini, any non-philosophical advice? :) Maybe something specific and measurable? In Rich Dad/Poor Dad Robert Kiyosaki talks about getting any sales job you can (he sold copiers) and learning on the fly. Anyone agree or disagree with that?
 
There are certain principles of sales that apply regardless of the product you are selling. My Old Grump is THE MASTER CLOSER. (Not exaggerating).

Learn your market - not every type will buy every product. In other words you are wasting your time trying to sell a hairpiece to someone who has a full head of hair or someone who isn't bothered by their balding head.

Establish value - you have to be able to effectively convey why that person NEEDS what you are selling.

DO NOT DROP SELL EVER, this diminishes value. Why should someone give you 100$ for what you are selling if you tell them UP FRONT that there is a way that they can obtain it for less?

"How much is the minimum investment?"

The answer is NOT a dollar figure... The answer is ZERO, but that will yield a pretty poor return. What is YOUR COMFORT LEVEL? And then you go from there.

500$ for a gym membership? I don't have that kind of money!

"What would you do if I told you that you could wipe out the mortgage on your house if you came up with a lump sum payment of 10K? You'd find that money pretty quickly... wouldn't you?"

But that is my house, someplace that I live - that's not the same thing.

"No you are correct. This is YOUR HEALTH we are talking about which is MORE IMPORTANT... ISN'T IT? We are talking about your quality of life. You mean to tell me that YOUR HEALTH and QUALITY OF LIFE isn't worth more than a measly 500$?!"

You have to learn how to overcome EVERY objection, but first you have to know what they are. Each product will cause different objections.

The salesman's job BEGINS at the first objection.

"Thanks but I am not interested."

Can you tell me what it is that you didn't like? .... then they will tell you EXACTLY how to sell them.

You were given 2 ears and one mouth for a reason - LISTEN TO YOUR CLIENT!

There is so much more, but those are just some highlights off the top of my head.

1. Ego
2. Interest
3. Ability


Can you put those three in their proper order, from a sales standpoint.


Sales is all about psychology. My first response to this thread wasn't philosophical. It was quite literal as it applies to every single interaction between human beings.
 
I appreciate the advice, I'm looking on craigslist and see a ton of ''we will train you to sell'' all commission jobs, just wondering what avenue to pursue initially. I have a lot of experience in medicine, including durable medical equipmet, I'd like to end up there. Medicine is just too lucrative. I'm just not sure which type of job to apply for to start.
 
you can learn about your product and market, etc but you cant teach someone to be a salesman, either they are or they arent.
 
I've worked in sales for over 5 years...

Experience is the best of teachers....anyone who tells you you can "learn" how to sell through books can't sell worth of shit
 
First things first, dump that winMO pos, and pick up one of the 18 android phones that will be avail. by the years end.


Oh, I've got nothing on sales.
 
I already follow Tony Robbins on twitter kini, any non-philosophical advice? :) Maybe something specific and measurable? In Rich Dad/Poor Dad Robert Kiyosaki talks about getting any sales job you can (he sold copiers) and learning on the fly. Anyone agree or disagree with that?

The copier game is great for getting your feet wet because it is super competitive, usually commission based and you learn all parts of the sales cycle, from prospecting right down to implementation. However, it also makes you sell your soul.

If you really want to get into sales, find an organization with the #1 most respected training program like Xerox. With two years there under your belt you can get a job anywhere because people know that you know your stuff.
 
Agreed on the whole "you can't learn sales from a book" school of thought. There are many who are born salesmen and then there are those who can learn sales if they want to badly enough.

You MUST have a very powerful command of the english language. Remember I said that there is a sale made every conversation? You must be an effective listener.

It will also help you to be able to listen to a good closer so that you can learn better "closes". There are a few that are literally "text book" and can be applied in nearly every situation.

Also, learn how to do effective "take-aways". <--- very valuable sales tool.

I am not the best salesperson on the planet, however, I do have an uncanny ability to "fix a pitch". I don't know why I can do it. I just know that I can. So I train sales people.

Sales is all about psychology. You have to be able to effectively guage the other person's response to what you are saying while being able to control the conversation without being over-bearing.

And when it comes to "the deal" you talk about everything BUT the deal itself. Build a relationship. NO ONE will do business with you unless they like you.... EVER.

And finally, grow balls (if you don't already possess them). No one will give you the money unless YOU ASK FOR IT.

You have to have thick skin and be relentless. 99% of the money is generated by 1% of closers. If you don't really REALLY LOVE the mental gymnastics involved with putting your hand into someone else's pocket then don't do it. If you have exceptional product to sell, then it makes it that much easier.

I, for one, can't sell a product that I don't believe in 100%. There are others who can. I just don't happen to be one of them.

PS - never, ever EVER misrep. If you NEED to misrep in order to sell something then you need to either:

A - find a different product/service to sell.

B - find another line of work.

GOOD LUCK! :)


Oh yea... no one is going to guess what and why the proper order? Not even the thread originator?

1. Ego
2. Interest
3. Ability

From a sales standpoint place these in order and explain why. Lemme see what you got Mr Dreadlocks!
 
There are certain principles of sales that apply regardless of the product you are selling. My Old Grump is THE MASTER CLOSER. (Not exaggerating).

Learn your market - not every type will buy every product. In other words you are wasting your time trying to sell a hairpiece to someone who has a full head of hair or someone who isn't bothered by their balding head.

Establish value - you have to be able to effectively convey why that person NEEDS what you are selling.

DO NOT DROP SELL EVER, this diminishes value. Why should someone give you 100$ for what you are selling if you tell them UP FRONT that there is a way that they can obtain it for less?

"How much is the minimum investment?"

The answer is NOT a dollar figure... The answer is ZERO, but that will yield a pretty poor return. What is YOUR COMFORT LEVEL? And then you go from there.

500$ for a gym membership? I don't have that kind of money!

"What would you do if I told you that you could wipe out the mortgage on your house if you came up with a lump sum payment of 10K? You'd find that money pretty quickly... wouldn't you?"

But that is my house, someplace that I live - that's not the same thing.

"No you are correct. This is YOUR HEALTH we are talking about which is MORE IMPORTANT... ISN'T IT? We are talking about your quality of life. You mean to tell me that YOUR HEALTH and QUALITY OF LIFE isn't worth more than a measly 500$?!"

You have to learn how to overcome EVERY objection, but first you have to know what they are. Each product will cause different objections.

The salesman's job BEGINS at the first objection.

"Thanks but I am not interested."

Can you tell me what it is that you didn't like? .... then they will tell you EXACTLY how to sell them.

You were given 2 ears and one mouth for a reason - LISTEN TO YOUR CLIENT!

There is so much more, but those are just some highlights off the top of my head.

1. Ego
2. Interest
3. Ability


Can you put those three in their proper order, from a sales standpoint.


Sales is all about psychology. My first response to this thread wasn't philosophical. It was quite literal as it applies to every single interaction between human beings.


That sounded pretty familiar:



 
On a side note, I was told a little over a year ago that "I couldn't be the rainmaker until I've made the rain." LOL that chump will be wearing a pink jumpsuit soon. The US SEC found that comment of his to me to be of great interest. ;)

Never EVER misrep to sell anything. And if you, as the guy who is running the show is told this by someone that was hired to increase productivity heard others misrepping, then perhaps you oughtta pay attention to it.

Scumbags... nothing worse than peeps who scam. There is a great deal of money to made in sales legitimately.
 
Start stealing from your friends and neighbors to desensitize your conscience.

He said sell not become a burgler. Anyone can learn to break a window and take a tv...

Very few people can talk you out of 100k and have them send it gladly, gleefully & happily.


Please don't confuse selling and stealing even they both have a couple letters in common....
 
I already follow Tony Robbins on twitter kini, any non-philosophical advice? :) Maybe something specific and measurable? In Rich Dad/Poor Dad Robert Kiyosaki talks about getting any sales job you can (he sold copiers) and learning on the fly. Anyone agree or disagree with that?

Tony Robbins, Dale Carnegie, Zig Zigler and all those other fellows give time management skills and means to keep you moving during the day. With all their cute little stories and tales they are making a ton of money selling seminars and books. I hired these three guys for my sales people when I was selling stone to wheel makers back in the old days. They all said the same thing. Their job was to teach a sales person to manage his time and not give up prospecting.

I have maintained the top 1% of the industry for years because I listen to people and become friends (in minutes) Go into a job interview telling the HR or person that interviews you there isn't a thing I can't discuss and a person alive I can't develop a relationship with. You have a better shot than some guy that has sold (taken an order for) a copier or business machine.

Medical Eqpt now pays from 75-175k plus bennies and bonuses not to mention a CO car and a chance to make a lot more quickly.
 
No one will even take a mad stab at numbering these three in order of importance?

1. Ego
2. Interest
3. Ability

^^^ Old school sales. Come on peeps... don't tell me that no one reading this thread is willing to take a stab.
 
No one will even take a mad stab at numbering these three in order of importance?

1. Ego
2. Interest
3. Ability

^^^ Old school sales. Come on peeps... don't tell me that no one reading this thread is willing to take a stab.

Easy, Ability, cause without $ he can't buy shit
Interest is 2nd, ya gotta make him interested
third, ego let his ego tell you how to sell him.

Piece of cake, now make the damn bed and get me an in n out burger woman!
 
Easy, Ability, cause without $ he can't buy shit
Interest is 2nd, ya gotta make him interested
third, ego let his ego tell you how to sell him.

Piece of cake, now make the damn bed and get me an in n out burger woman!

Old fucker... you cheated because you know damned well I had to remind your old Alzheimer's stricken ass.
 
My best friend trains his people OJT with him tagging along to give them guidance, feedback and to take over if they start screwing up royally.

whatever i was joking.....

its just i cant sell bullshit to ppl that is gonna end up fucking them in the end...

i cant sleep at night with that on me...

now something im passionate about.... closse the fucking book im that man
 
My best friend trains his people OJT with him tagging along to give them guidance, feedback and to take over if they start screwing up royally.

I tried that, today one of my closers was telling a client to be some long winded story just to talk, I gently walked over to his desk and whispered in his ear. SHUT THE FUCK UP AND LET HIM TALK DUMBSHIT!

He did and got 60k. See I have cooth!
 
I tried that, today one of my closers was telling a client to be some long winded story just to talk, I gently walked over to his desk and whispered in his ear. SHUT THE FUCK UP AND LET HIM TALK DUMBSHIT!

He did and got 60k. See I have cooth!

Never underestimate the value of "building relationships" by letting someone talk your ear off. :)
 
Never underestimate the value of "building relationships" by letting someone talk your ear off. :)

Yup, I get paid by the word. He gets paid to listen and bring in money. So after I gave him kudos for getting 60k I gave him an attitude adjustment and counseled him about using his ability to listen after a couple questions rather than talking someones ear off and using his ability to speak.

Pretty simple, STFU and let them talk.
 
Just wondering, trying to diversify my experience to help take over the world later.

1) Read a few books, but remember that 85% of them are bullshit.

2) Find a good starter sales job in an undifferentiated (i.e. commodity) industry.

3) Develop your own personal sales style that fits who you are. If you don't, you'll be perceived as phoney forever.

4) Once you have a better feel for your personal style, pick an industry and/or product that fits that style (i.e. if you are a long-term relationship guy, don't pick a hit-it-and-quit it industry like medical capital equipment).

:wave:
 
1) Read a few books, but remember that 85% of them are bullshit.

2) Find a good starter sales job in an undifferentiated (i.e. commodity) industry.

3) Develop your own personal sales style that fits who you are. If you don't, you'll be perceived as phoney forever.

4) Once you have a better feel for your personal style, pick an industry and/or product that fits that style (i.e. if you are a long-term relationship guy, don't pick a hit-it-and-quit it industry like medical capital equipment).

:wave:

^^ yea, he's on.

I like number 4. That one, I feel, has the greatest weight. If you can not come accross as sincere then you will definitely flop. Of course, if you have an excellent product/service to sell it makes it that much easier regardless.
 
^^ yea, he's on.

I like number 4. That one, I feel, has the greatest weight. If you can not come accross as sincere then you will definitely flop. Of course, if you have an excellent product/service to sell it makes it that much easier regardless.

Yup, that's why I like to see people get a starter job in an undifferentiated industry. I've seen sales people be at the right place at the right time (think pharmaceutical rep staring one day before the Viagra launch) and believe they can actually sell. It's great to ride a wave, but it's usually better for someone to struggle and learn real selling skills early instead of riding a wave for a few years and winding-up on the street with little to offer once the wave passes.
 
I already follow Tony Robbins on twitter kini, any non-philosophical advice? :) Maybe something specific and measurable? In Rich Dad/Poor Dad Robert Kiyosaki talks about getting any sales job you can (he sold copiers) and learning on the fly. Anyone agree or disagree with that?

I had a crap sales job like that. It helped me to build thicker skin and get over any lingering shyness. I've never been big on trying to sell people, but I'm good at making connections and being persuasive - great for my current career, but probably wouldn't make me a fantastic sales person.
 
I had a crap sales job like that. It helped me to build thicker skin and get over any lingering shyness. I've never been big on trying to sell people, but I'm good at making connections and being persuasive - great for my current career, but probably wouldn't make me a fantastic sales person.

There are so many different aspects to sales that we probably never noticed we were being *subjected to* when it was happening, but it helped us nonetheless.

I still like to go back to my initial post on this thread.

"There is a sale made every conversation. Either you get sold or they do."

Tell me Stefka, that as an attorney this doesn't hold A LOT of water for you.
 
The company I work for hires a shitload of salespeople. Probably 50/month. In June I have a brand new sales class every Monday (15-25/class).

We alternate a rookie class w/ an experienced class. Oddly enough, the "experienced" sales people weak out before many of our new college grads. That's because (like previously mentioned) some of the experienced reps weren't into the short sales, more of a relationship seller, and failed miserably because their skillset didn't match up w/ our business plan, and they thought they could pull it off.

You need to find a business like us, to hire you on, give you some hardcore training for a week, then set you loose. If you don't sell 8 accounts in 10 business days, bye bye.

Good experience even if you do fail. We just don't waste money on people who aren't generating money....(our UI rate is through the roof, but it costs us less to have you on UI then on our payroll/health insurance, etc.)
 
you get thrown into the fire. that's the only way. either you are designed for sales or NOT. Obviously knowing what you are selling and being confident in product knowledge helps considerably, but throwing yourself into the flames is the only way to test your mental fortitude.

that's not to say you can't polish your craft, but you're either psychology built to handle the rejection and stress of a commission based environment(or best case scenario mostly) or not. You need personality and to be outgoing but on top of that you need patience. That includes the dry months where you make nothing but still perform the best you can, or being disciplined enough not to spend all your money when times are good.

I am very outgoing but my patience and intolerance for ignorance/stupidity has cost me alot of business. I've gone off on clients more than a couple of times for doubting me. You also NEED to be a closer. You can be outgoing and nice all you want but unless you know how to close the deal it means nothing. There are many ingredients it takes to be a great salesman and i truly believe 95% of them are born with it or at the least developed those skills growing up. For awhile i did business based on the fact people liked me and trusted me but you also need to "lead". If you don't "lead" people won't go along with it. you can apply that to dating too
 
you get thrown into the fire. that's the only way. either you are designed for sales or NOT. Obviously knowing what you are selling and being confident in product knowledge helps considerably, but throwing yourself into the flames is the only way to test your mental fortitude.

that's not to say you can't polish your craft, but you're either psychology built to handle the rejection and stress of a commission based environment(or best case scenario mostly) or not. You need personality and to be outgoing but on top of that you need patience. That includes the dry months where you make nothing but still perform the best you can, or being disciplined enough not to spend all your money when times are good.

I am very outgoing but my patience and intolerance for ignorance/stupidity has cost me alot of business. I've gone off on clients more than a couple of times for doubting me. You also NEED to be a closer. You can be outgoing and nice all you want but unless you know how to close the deal it means nothing. There are many ingredients it takes to be a great salesman and i truly believe 95% of them are born with it or at the least developed those skills growing up. For awhile i did business based on the fact people liked me and trusted me but you also need to "lead". If you don't "lead" people won't go along with it. you can apply that to dating too

Thanks, I've thought about this quite a bit lately. Havent been thrown to the wolves yet so I dunno
 
I've been in retail sales for 10 years or so

every morning I drive to work wanting to rip my face off

no commission either, well it's partially my business so you could say in the end I am
 
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