I disabled texting last year. People and spammers sending me crap that I have to pay for, and I don't even use the service.
In my phone, you text to a phone number. There is no email option, except in the $.99/minute browsing option, and I ain't payin' a dollar a minute for anything.
That might explain it. I don't by two phones a year like lots of people I know -- I get a decent, mid-range phone for a couple hundred and use it 'till it dies or breaks, usually around four years.
I am not a big fan of Sprint.
Their main Campus in KC looks like a fucking prison and I was not impressed with their personel when I visited their Network Operation Center