Part of my job at work is helping out those employees that have problems dealing with stress or anger, and thus is effecting their productivity or creating a negative work enviroment. To post all of the techiniques would be quite lengthy, so I will try to summarize.
Anger and stress are both very necessary emotions. And neither of them is dysfunctional. However they are both emotions that affect many systems in your body: emotional, cognitive and physiological. And they both are pre-cursors to our "fight" or "flight" instincts. There, of course, are many short-term methods to controlling our anger or reducing stress (hitting a pillow, counting to ten, etc) But as soon as the next person walks by and irrates you, these feelings will come rushing back. Anger has a swift onset. There is no more effective way to control angry escalation than to nip it in the bud before it gets out of control. This requires learning how to alert yourself to the subtle signs of increasing anger.
When we are angry or stressed out, we do not always look at a situation correctly....we hear strong negative overtones in others voices, or hear simple requests as pushy demands....The best way to curb these feeling is to learning how to step back in an angry situation and evaluate accurately.
When you evaluate your growing anger or stress, it is first important to make sure your interpretation is correct. Next look at it for what it is, and how long it will affect you. Is there really anything you can do to change it?. (0ne example of this would be "road rage") And finally, force yourself early on to empathize with the other persons point of view, before anger and stress get out of control.
Best of luck to you, djardin!
~toga
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