I worked at Chico's in high school. Only women over 45 shop there and they're all b*tches.
Our policy was to do what the customer asked immediately, without getting a manager. So if this 57 year old lady was swearing up and down she had a 20% off coupon mailed to her but she lost it, I had to give her the discount even if I was staring at her account in the computer knowing we mailed her no coupons.
Old women are bitchiest people on Earth. Never again will I work a job that requires speaking to such aged women.
The only awesome thing was since we could type in whatever discount we wanted and blame it on the customer, we could get away with practically giving shit away.