Platinum Membership

[yonkers weights]

Platinum Membership (Can someone please help this guy get plat?)

I finally saved up enough money to buy a Platinum Membership, I did not eat for weeks. I look lean now so it is a win / win.
Clicked the link and typed my Name and Password in and NOTHING....
I sent an email and left a voicemail. Has this ever happened to anyone?[/B]

 

[yonkers weights]

Anyone ever have this problem? How do I get my membership upgraded???

 

[samoth]

Go to this page and choose the package you'd like.

Lemme know if you're having troubles past this point.

 

[yonkers weights]

I click the package and it takes me to the next screen. I then click the Log On part to enter my User Name and Password. I type that in and then NOTHING!

Go to this page and choose the package you'd like.

Lemme know if you're having troubles past this point.

 

[yonkers weights]

WTF? STILL NOTHING. I TRIED AND IT SAID USER NAME ALREADY IN USE. SO I LOGGED IN UNDER MY NAME AND IT JUST BLINKS. NOTHING HAPPENS!

I click the package and it takes me to the next screen. I then click the Log On part to enter my User Name and Password. I type that in and then NOTHING!

 

[samoth]

You clicked on "add to cart" and were taken to the next page asking for your info?

It says on the right side, "Optional: Got a user name on the EliteFitness.com Discussion Forums? Please use it here."

Hmm... did you try the, " Returning Customer? Click here to log in to."

If those don't work, I'll copy this to the mod forum to see if anyone else knows what the problem might be.

 

[samoth]

This might be it (maybe):

Optional: If this is the User Name you use on the Discussion Forums, you should use it here too, but both your email address and your password also need to match.

If you need help, please click the HELP button at the top of the page or call us at (888) 613-8959.

 

[yonkers weights]

I DID IT BOTH WAYS...

You clicked on "add to cart" and were taken to the next page asking for your info?

It says on the right side, "Optional: Got a user name on the EliteFitness.com Discussion Forums? Please use it here."

Hmm... did you try the, " Returning Customer? Click here to log in to."

If those don't work, I'll copy this to the mod forum to see if anyone else knows what the problem might be.

 

[samoth]

Copied to the mod forum.

 

[puddlemonkey]

WTF? STILL NOTHING.

Maybe EF put you on ignore?

 

[puddlemonkey]

Copied to the mod forum.

Carbon?

 

[yonkers weights]

Got it now. My User Name is not in caps...
All set!

Carbon?

 

[samoth]

Okay, I'm trying this with my test account.

After logging on with a non-plat account, I get: "Please select a membership type
An account with the same email address already exists. Please login to Your Account.

If you have not completed your order, you will be able to complete it after you login."

I click on "Your Account", and in the "Sign In" page, I enter my username and password... looks like I can't sign in with the other account because there's cookies or something else on my Samoth account. I can log in with my Samoth account.

So you might need to clear your cookies. When trying to log in on my test account, the screen "blinked", and did nothing. (The username remained, but it cleared the password. This sounds like what happened to you.)

 

[samoth]

Got it now. My User Name is not in caps...
All set!

SWeet!

 

[yonkers weights]

You got the same as me. All good now! My User Name is not in caps. I was putting it in caps like my password. ALL SET. THANKS!!!

Okay, I'm trying this with my test account.

After logging on with a non-plat account, I get: "Please select a membership type
An account with the same email address already exists. Please login to Your Account.

If you have not completed your order, you will be able to complete it after you login."

I click on "Your Account", and in the "Sign In" page, I enter my username and password... looks like I can't sign in with the other account because there's cookies or something else on my Samoth account. I can log in with my Samoth account.

So you might need to clear your cookies. When trying to log in on my test account, the screen "blinked", and did nothing. (The username remained, but it cleared the password. This sounds like what happened to you.)