Is spelling really that hard?

[TheProject]

Okay, so I'm trying to walk somone through logging onto their PC as Administrator. Should be fairly simple, right?

I spell the word for him 2 letters at a time, and he still gets it wrong. Not once, not twice, but 5 TIMES!

This is the hell I go through when remote control doesn't work.

I won't even go into the fun I had trying to get this guy to type a DOS command.

 

[the nature boy]

I got a snake, man!! One time I fed it some beer, man. It was slithering this way and that. It was all fucked up!!

 

[TheProject]

I got a snake, man!! One time I fed it some beer, man. It was slithering this way and that. It was all fucked up!!

recycled humor, coming through...

 

[bigschweeler]

Wow.

 

[vixenbabe]

I'd tell you to hand him/her a sharp pencil for note taking..BUTTTT... I'd be afraid he/she would hurt someone with it.....

 

[kronk]

I thix thatt spelllin isnt hardd at ell

 

[TheProject]

I have SOME sympathy for the guy because we're closing his store, and it's his last day, but that phone call shouldn't have taken 45 minutes AND not gotten anything done.

 

[velvett]

Project -

This should make you feel better.

We have a computer in retail store and we sadly are down to one sales person. She is a TEACHER and has PhD in Geriatric Psychology (I believe - positive of the PhD part though).

Ok - so back to the store - The computer is ALWAYS left on so I shut off.

Flash forward a few days later when she is in.


OMG Krystyna there's something wrong with the computer!

(I have already forgotten by now that I shut it off.)

No lights
No humming
No monitor.


What do you think is wrong with it?


(I pushed the start button)


OMG!

What did you do?


(Do you really tell a person that you just turned it on or just keep them helpless?)


*************************************************


So did I spell Psychology right?

 

[TheProject]

I like it better when they just forget to turn the system on. At least that's easy.

What's even better is when you ask them to turn the computer on or off, and they turn the monitor on or off. Then you have to explain to them that they have to push the button on the box under the monitor.

Depending on how I think they'll take it, I let 'em know what I did. Usually it's good for a laugh.

 

[VooDoo Lady]

I KNEW IT!

So Help Desk really does fall over laughing at me after I call with stupid questions.

 

[bigschweeler]

Who is Timmy? Who is Assassin Excrement?

 

[Y_lifter]

After 12 years in the IT End user Support business I bet I could write a book.

The best is when you ask them to re-boot or power the comp. Off and back On.
5 Seconds later they respond on the phone Ok it's back up...

You know they only turned the Monitor off and on
Either that or they have the fastest damn CPU in the Universe.

 

[rotovibe]

huked on fonix wercked fer mi!

 

[TheProject]

I KNEW IT!

So Help Desk really does fall over laughing at me after I call with stupid questions.

well, fall over laughing, or just bash our heads on our desks. It depends.

I even have a bat in my office for those special occasions...

 

[Y_lifter]

We have a MUTE button that is used so me can call you all manner of things during the conversation.

HD folks lay their heads on the desk during your type calls.

I've even see one girl lay out on the floor with her headset on in exasperation during one call.

At lunch and breaks, they will describe the call in every detail to their co-workers delight.

 

[cure]

I'd tell you to hand him/her a sharp pencil for note taking..BUTTTT... I'd be afraid he/she would hurt someone with it.....

once in the 5th grade, one of my friends stood a pencil up on a chair of someone that was just about to sit and it went straight through. The guy was bleeding and yelling his head off like he was dying. Point of the story is he is now gay.

 

[PURE EXTRACT]

it is for me since it wasn't my first language...but now I don't speak fluent Spanish anymore, go figure

 

[TheProject]

We have a MUTE button that is used so me can call you all manner of things during the conversation.

HD folks lay their heads on the desk during your type calls.

I've even see one girl lay out on the floor with her headset on in exasperation during one call.

At lunch and breaks, they will describe the call in every detail to their co-workers delight.

There's always a few horror stories from the techs that forget to hit the mute button before making comments.

I had to deal with our operations VP today who wanted to know how he could speed up his e-mail.

I told him 2 things:

(1) Tell people to stop sending you 7MB attachments.
(2) Pare your e-mail down from 883MB.

For some reason, he didn't think those were neat ideas.

 

[KHMER ROGUE]

I had to deal with our operations VP today who wanted to know how he could speed up his e-mail.

I told him 2 things:

(1) Tell people to stop sending you 7MB attachments.
(2) Pare your e-mail down from 883MB.

For some reason, he didn't think those were neat ideas.

Do you know why?


PORN!!!!



.txt files, word files aren't even close to 7MB unless you type 100,000 pages. Of course, there's powerpoint but I highly doubt that. LOL

 

[TheProject]

Do you know why?


PORN!!!!



.txt files, word files aren't even close to 7MB unless you type 100,000 pages. Of course, there's powerpoint but I highly doubt that. LOL

Actually, it is a PowerPoint presentation.

We've had this happen before though. Excel files, MP3's, other stuff, all work related, but they bitch when it takes them hours to get their mail.

 

[TheProject]