I Hate AOL (vent)

[Daisy_Girl]

So I call today (finally) to cancel my AOL acct on my laptop. I have wireless on it, connecting to our cable line, so I have NO need for AOL anymore.

When I call, I find out that since there are 16 days left on this billing cycle, I can't cancel until the end of the cycle. So I have to call AGAIN in 15 days to cancel. WTF?!?!?!? I am FINE with paying for the rest of this cycle, but WHY ON EARTH do I have to call AGAIN to cancel? This is the stupidest thing I have ever heard of.

I know this is so they HOPE I forget to call again, and they can bill me again, but WTF. UGH UGH UGH

What a pain in the ass. I am SO SO annoyed.

Not to mention that Sprint Fair and Flexible Plan isn't really fair or flexible - you have to pick a set amount of minutes, and if you go over those minutes, then you fall into different "categories": and will have to pay somewhere betwen $5-15 more depending on how much over you went. How confusing and silly.

I am having a bad Monday.

 

[Kroliczek]

Today is a venting day.

Everyone vent.

 

[velvett]

They do this on purpose because they don't want you to cancel, because you've changes your mind or have simply forgotten.


Call them back and get nasty if need be, if you persist like a crazy woman and demand to speak to a supervisor they will eventually cancel it.


Just be prepared to lose 30 minutes of your life.

 

[slickdadd]

Tell them to cancel it now and make it effective now. They try and talk your damn head off and get you to continue your membership, but you have just to be rude, interrupt them and say CANCEL IT NOW ACHMED. It's hard to do it in under 10 minutes but I came close last time. Anytime they start to talk about anything other than cancelling your account (well we also have this package, you can have a free month, etc.) interrupt them and say CANCEL IT. Now. It works. It's fun to because you can let out the rage that they build up in you by being so damn annoying.

 

[coverguy]

TO HELL WITH THEM!!!!!

post more pics!

 

[velvett]

Tell them to cancel it now and make it effective now. They try and talk your damn head off and get you to continue your membership, but you have just to be rude, interrupt them and say CANCEL IT NOW ACHMED. It's hard to do it in under 10 minutes but I came close last time. Anytime they start to talk about anything other than cancelling your account (well we also have this package, you can have a free month, etc.) interrupt them and say CANCEL IT. Now. It works. It's fun to because you can let out the rage that they build up in you by being so damn annoying.

HAHHAHAHHA!


It's true.

It's fun after a while, because no matter how nasty you get they keep offering you feel service.

 

[d3track]

cancel mine while you ar eat it too would ya, i havent paid in liek 6 months, but i hate calling every 2 months....

 

[Burning_Inside]

looks like its about time to relive some stress by taking some new nudie pics for us guys to see.

 

[hamstershaver]

aol has banned me 3 times for chat room TOS violations, they said i used too much profanity, you have to call them to get a new pw, last time i just cussed out the representative after she told me not to cuss anymore

 

[TheProject]

AOL = Evil.

 

[Kroliczek]

I just cancelled mine last week.

It was not hard to cancel, I just used the method mentioned before:

everything that they say, just repeat "I just want to cancel it" She will interject with "but I want you to know about.." Just reply "I just want to cancel"

It's cancelled.

 

[deltreefitness]

aol has banned me 3 times for chat room TOS violations, they said i used too much profanity, you have to call them to get a new pw, last time i just cussed out the representative after she told me not to cuss anymore

Why the fuck would you be chatting in a AOL chat room? Do they have modertors in every god damn room?

 

[Daisy_Girl]

Thing is, I WAS getting mean. SHe wasn't even offering special services, or trying to get me to extend. She just wouldn't cancel the damn thing, said it was "policy" to cancel at the end of a billing cycle. Maybe I'll call again tomorrow. I am too frustrated today to do it. They defeated me today.

On the bright side, the Sprint lady said I was "special" because she was offering me some deal that "everyone wants, but only special people get" and I was "lucky she was offering the deal to me". Of course, the "special deal" was going to cost me MORE money, if I were so damn special, wouldn't the "special deal" be LESS money????? Needless to say, I declined her "special deal".

Whatever. These people annoy me. I am cranky.

 

[Dial_tone]

serves ya right for marrying somebody else.