FreeballinDC
Dumper Humper
This isn't necessarily about the our "help" desk, but I did have to work with them in order to get an issue resolved.
My boss is out of the country for some meetings, and he needed some communications support for his trip. I called in to the help desk last Friday, to start up a request, and then proceded to follow up.
It has taken a full week for them to provide what I requested, and now it doesn't matter because my boss' trip is over with.
I repeatedly called the help desk throughout the week, to get an update on my request, only to have NOBODY return my calls. I kept getting the "we've left a voicemail on *the person in charge*'s and he should call you very soon"
It got old by Tuesday.
Anyway, all that lead up to this. I've been looking at this while I was put on hold for 20 minutes at a time. When I die, I want to come back as his spandex.
My boss is out of the country for some meetings, and he needed some communications support for his trip. I called in to the help desk last Friday, to start up a request, and then proceded to follow up.
It has taken a full week for them to provide what I requested, and now it doesn't matter because my boss' trip is over with.
I repeatedly called the help desk throughout the week, to get an update on my request, only to have NOBODY return my calls. I kept getting the "we've left a voicemail on *the person in charge*'s and he should call you very soon"
It got old by Tuesday.
Anyway, all that lead up to this. I've been looking at this while I was put on hold for 20 minutes at a time. When I die, I want to come back as his spandex.

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