you mean sympathy? Bro, It does suck when someone screws up your order man. In any business it's bound to happen. To be lied to is another thing. There's no place for it in any respectable business. Not knowing any specifics I can't really offer any advice but I can tell you from my own experience I've always recieved everything I've ever ordered from the sponsors on this site. Granted, some are better than others but it always came through. If elite sponsors them then I'm sure they will do their best to take care of you. The mods on here are pretty damn militant about making sure that their sponsors fulfill their orders properly and will work at it to help you out.