I honestly don't want to ruin the guy's business, and I can understand there could be errors, but why was I being ignored all the time??
I wrote this on Friday to Rob King:
"> I don't know what's going on, or why I'm not getting a straight answer. I
> want to know why I haven't received my order, which I placed over three
> weeks ago, and I want to know why my credit card has been billed twice for
> the same order. My order was 3 boxes of Myoplex, and 1 box of Grow which
> totalled $217. My credit card statement shows I was billed $217.36 on
April
> 10th. Then for some reason I was billed $217.36 again on April 11th, the
> next day. I could understand the error, and it wouldn't be a big problem
if
> I got what I payed for.
>
> Please reply quickly Mr. Rob King, I'm trying to be patient, and I don't
> know why there's even a problem. Last time I ordered, I got my goods about
a
> week later, no problems, so what's the deal this time?
He replied this saturday morning with this:
"I haven't forgotten about you. Well Canada Post sucks and im going to have
to send you a replacement on Monday via Express Post. It will arrive to you
on Wednesday. I am really sorry for this and Ill do my best to see what I
can find from Canada Post on that missing order. You will in no way be
charged for anything you dont receive.
Ill be in touch on Monday with tracking numbers of the express order.
Sincerely,
Rob King
Customer Service
Heavyweights Online
Toll Free 1-877-753-1118
www.heavyweightsonline.com"
If my stuff comes through I'll give the guy a chance, for now we'll leave things as is...