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A cable modem, a router, a PC, and a laptop/

redguru said:
Also does your cable modem only work from a single MAC address access point?
I dont know. Whats a MAC address access point? we dont have any MAC's here.

i dont know if the router is wireless. It's a LInksys and it looks like it has lots of wires
 
Smurfy said:
I dont know. Whats a MAC address access point? we dont have any MAC's here.

i dont know if the router is wireless. It's a LInksys and it looks like it has lots of wires

Is the cable modem currently hooked into a single computer via Ethernet?


If the router is wireless it'll have an antenna or two on it, and have 802.11B or 802.11G listed somewhere on it.
 
redguru said:
This is generally correct.
ok so when i connect the cable modem to the router's WANport and then connect each of the computers to the ports on the router via ethernet cable (this is not a wireless router), I get no connection. Could that simply be the router causing that? Im pretty sure I had the cables connected correctly.

So now Im back to having this computer connected directly to the cable modem and Ive taken the router out of the equation until I get some answers!

ATDQ!



j/k

please help?
 
god...this isnt that hard.

if your router and cable modem is already hooked up and working properly (can you use wireless in your house?), just login to your router, get the WPA/WEP/whatever key you are using, and have her enter that when prompted for a password upon connection.
 
if she doesnt know what MAC filtering is, i doubt she is using it (unless lumberg knows *something* about wireless networking).

chances are your router password is default, so login with 'admin' as the username and either 'admin', 'password', or '<blank>' as the password.

search around, grab they key that is being used, and have her type it in when she tries connecting to your wireless network.

if you are setting it up from scratch....good luck. i highly doubt anyone here has the time or patience to walk you through it. there is a reason why the cable company charges $60 to do it for you.
 
If you hook the laptop directly to the cable modem, does it also not work? If so, your cable modem only works for one specific MAC address. We can fake that out using the router.
 
p0ink -- this is not a wireless router -- so STFU about WEP keys already. First we listen, then we make with the advice, capiche?

Smurfy -- you need to get one of the computers to talk to the router so you can set it up. The laptop would be the obvious choice, as the new kid. That way you haven't messed up the desktop connection too much.

Take the wire from the cable modem and plug it into the WAN port on the router. A little light should go on somewhere that corresponds with the WAN port. Do you get that little light? If not, look for a button marked "UPLINK" and press it once (it has two positions, in or out.) Look for the light again. That tells you the router can see the cable modem, and it's not going to work until you get that connection.

Plug the laptop into one of the other ports on the router and open a web browser. Type in http://192.168.1.1 and see if you get a control panel. If you have a CD that came with the router, use that to get into the router's control panel. Either way, that lets you log in to the router to tell it about your cable setup.

If there is no "UPLINK" button, look for a special "crossover" cable that may have been provided; you may need to use that to go from the WAN port to the cable modem. If none of this works, post the make and model number off of the router so we can look it up.
 
So often people ask me computer questions.

Wanna know exactly what I do? I google it and am usually able to find the answer within 3 minutes.
 
digger said:
p0ink -- this is not a wireless router -- so STFU about WEP keys already. First we listen, then we make with the advice, capiche?

Smurfy -- you need to get one of the computers to talk to the router so you can set it up. The laptop would be the obvious choice, as the new kid. That way you haven't messed up the desktop connection too much.

Take the wire from the cable modem and plug it into the WAN port on the router. A little light should go on somewhere that corresponds with the WAN port. Do you get that little light? If not, look for a button marked "UPLINK" and press it once (it has two positions, in or out.) Look for the light again. That tells you the router can see the cable modem, and it's not going to work until you get that connection.

Plug the laptop into one of the other ports on the router and open a web browser. Type in http://192.168.1.1 and see if you get a control panel. If you have a CD that came with the router, use that to get into the router's control panel. Either way, that lets you log in to the router to tell it about your cable setup.

If there is no "UPLINK" button, look for a special "crossover" cable that may have been provided; you may need to use that to go from the WAN port to the cable modem. If none of this works, post the make and model number off of the router so we can look it up.
digger -awesome. thank you!

a couple things:

there is no UPLINK button on the router,only a port labeled UPLINK.

i took the cable that currently goes from the modem to this computer im on now and plugged it into the router in the WAN port, then I have to plug the laptop into one of the other ports with another ethernet cable. then i went to a web browser and typed in the url you posted, and nothing happened so I went to the control panel and tried to connect to the broadband connection. it asks me for a username and password that was given by the ISP. Is that supposed to be whatever my Mom's username and password is for Caomcast (their ISP)? So when i enter (what I belioeve to be) my mom's usename and password, it says connecting through WAN miniport but then the connection fails.

am I using the wrong username and password?

My arents arent home so I cant exactly confirm the password but if it;s the same one she uses for her email., then I know im using the right one. what abouit the username - maybe Im not entering that correctly? do I need to include @comcast.net? for the user name?


on a scale of 1-10, how retarded am I? be honest.

at home, we have an entire network set up with about 5 machines on it, but LUmberg sets it all up and maintains the connectivity. I'm just a clueless end user.
 
Smurfy said:
digger -awesome. thank you!

a couple things:

there is no UPLINK button on the router,only a port labeled UPLINK.

i took the cable that currently goes from the modem to this computer im on now and plugged it into the router in the WAN port, then I have to plug the laptop into one of the other ports with another ethernet cable. then i went to a web browser and typed in the url you posted, and nothing happened so I went to the control panel and tried to connect to the broadband connection. it asks me for a username and password that was given by the ISP. Is that supposed to be whatever my Mom's username and password is for Caomcast (their ISP)? So when i enter (what I belioeve to be) my mom's usename and password, it says connecting through WAN miniport but then the connection fails.

am I using the wrong username and password?

My arents arent home so I cant exactly confirm the password but if it;s the same one she uses for her email., then I know im using the right one. what abouit the username - maybe Im not entering that correctly? do I need to include @comcast.net? for the user name?


on a scale of 1-10, how retarded am I? be honest.

at home, we have an entire network set up with about 5 machines on it, but LUmberg sets it all up and maintains the connectivity. I'm just a clueless end user.

Cable companies don't normally use password authentication. That's more for dsl connections.

Digger is trying to get the router set up first, not the internet connection. Just plug the laptop into the router in one of the four lan ports. Don't worry about the WAN connection for now. Once the laptop is plugged into the router, open a command prompt on the laptop. Type ipconfig /renew * into the command prompt window. Then report to me what happens.
 
It's times like these that I bet you hadn't bitched at Lumberg to clean up
the PC test lab he had scattered all over the dining room..
 
redguru said:
Cable companies don't normally use password authentication. That's more for dsl connections.

Digger is trying to get the router set up first, not the internet connection. Just plug the laptop into the router in one of the four lan ports. Don't worry about the WAN connection for now. Once the laptop is plugged into the router, open a command prompt on the laptop. Type ipconfig /renew * into the command prompt window. Then report to me what happens.
ok i typed this and i get a whole bunch of text on the laptop that I cannot retype word for word but basically it says this:

the wireless network connection media has been disconnected

the ethernet adapter Local Area connection has an IP address, a subnet mask and a default gateway address (the default gateway being the same as the IP address)

then it mentions the tunnel adapter Local Area connection has a link local IPv6 address

and then beneath there it says Tunnel Adaptor Local Area connection*7 media is disconnected.
 
Y_lifter said:
It's times like these that I bet you hadn't bitched at Lumberg to clean up
the PC test lab he had scattered all over the dining room..
lol LUmberg is in DC (still sleeping I gather) and Im in chicago at my parent;s house trying to help my sister set up her laptop
 
the router is a Linksys Ethernet 4-port Cable/DSL router with 4-port switch

model number BEFSR41 ver. 2

there's a MAC address listed on the sticker too
 
Smurfy said:
ok i typed this and i get a whole bunch of text on the laptop that I cannot retype word for word but basically it says this:

the wireless network connection media has been disconnected

the ethernet adapter Local Area connection has an IP address, a subnet mask and a default gateway address (the default gateway being the same as the IP address)

then it mentions the tunnel adapter Local Area connection has a link local IPv6 address

and then beneath there it says Tunnel Adaptor Local Area connection*7 media is disconnected.

Does the ip address begin with a 192?
 
My guess is it's a comflict with the default IP address of the cable modem being
the same as the router default IP.

I had to change my default IP for my Linksys wireless router from 192.168.1.1
to 192.168.2.1 using a browser and the web admin view at address http://192.168.1.1

192.168.1.1 is the standard default for most all linksys router out of the box
 
Yeah, it sounds like the "control panel" you opened up is a saved copy of the Comcast page -- you don't want that. You want a web page that says LINKSYS at the top. The router actually has a tiny little web server built in, you see.

Getting the PC/notebook to talk to the router is the part that seems to be hanging you up; the cable modem isn't having any problems finding the cable company. Don't worry about the Comcast password -- your folks' cable access is based on the serial number of the cable modem, and it 'just works.'

You do need an admin password for the Router control panel. On older LinkSys routers, the default username is blank and the default password is "admin." On newer Linksys routers, both the default username and the default password are set to "admin."

If you boot the laptop while it's plugged in to the router, the first thing it will do is ask for a new IP address from the router. After that, you should be able to see the router control panel and make any settings needed. (The "renew" stuff mentioned above would do that, too, but it's a little ambitious to ask you to type that stuff blind, in my humble opinion.)

If you see an address that begins with 169. that is the notebook telling you that it can't find ANY bloody network AT ALL. In that case you need to check all the connections, both physical (the right kind of cable, properly plugged in) and logical (your network settings -- you're using the ethernet card, not wi-fi, and it's set to "get internet address automatically" or "DHCP").
 
Or try setting the linksys router as DHCP for connection type.

Let the cable modem do its thing getting the primary IP, and then the
router can dole out IP's to the others via DHCP.

If I were Lumbers, I would have driven up there to help you in return for
da favors..
 
Smurfy said:
ok, the ip of the router is probably one of the following

192.168.1.1 or 192.168.1.254

you can find out by issuing the command ipconfig /all. It'll show you the default gateway. Once you find that open a browser and try to surf to http://192.168.1.1 or whatever the default gateway is.

If that doesn't work, try adding :81 to the end of the address, as in

192.168.1.254:81

sometimes routers use port 81 as their http:// server port.
 
if you think you have messed it up, there should be a button that you can push down for 10 seconds to wipe the Linksys router's memory to start from scratch. The linksys router should have came with a cd that leads you through installation step-by-step.
 
heatherrae said:
LOL @ poink getting pwnd by digger.
Now, now, at least he's trying to help. Thing is, you need to get the facts first, before things get even more confused.

Learning that lesson is hard for some people.
 
digger said:
Now, now, at least he's trying to help. Thing is, you need to get the facts first, before things get even more confused.

Learning that lesson is hard for some people.
Oh, let me have a little fun. ;-)
 
redguru said:
ok, the ip of the router is probably one of the following

192.168.1.1 or 192.168.1.254

you can find out by issuing the command ipconfig /all. It'll show you the default gateway. Once you find that open a browser and try to surf to http://192.168.1.1 or whatever the default gateway is.

If that doesn't work, try adding :81 to the end of the address, as in

192.168.1.254:81

sometimes routers use port 81 as their http:// server port.
yeah i did the ip config thing and it is one of the ones you posted up there. but, in the end, my sister decided to call the geek squard or someone who knows about these things to resolve her connectivity issue with the laptop. and Im happy because I dont know much at all (obviously) about setting up network or inernet connections. My husband does all that stuff. And I was out of town and he wasn't accessible by phone (read: still sleeping) at the time.

but I do want to thank all who gave their input here. i spent way too much time fiddling and got nothing accomplished.
 
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