I just signed up for platinum last night -- but I'm considering asking for a refund if its going to be this slow. I'm on T1 at work and cable at home, but it feels like a 14.4 modem connection.
We are working on the speed. We will add a third server if necessary. Please hang tight -- we need you guys so we can afford the extra hardware. We have had many people working on all kinds of things this week and we will get everything resolved.