Question for computer experts

[sparky_d2]

Here's the problem:

Not too long ago I had to restore my laptop. The OS is Microsoft XP Home Edition. Everything is back to normal and all the settings are the way I had them, the only problem is it is not connecting to the internet.

I have a cable connection. I went to into device manager and the network card is detected and enabled. I went into my network connections and everything is setup properly. What is the problem???

 

[NoDaddyNo]

go to the Start menu, then go to "Run"

In there, type "ipconfig" and tell us what comes up

also, touch your ass and describe what it feels like

 

[WODIN]

LOL! Don't post your IP #

 

[sparky_d2]

I typed ipconfig, the command prompt window pops up and then goes away quickly... I try more times but it wont stay up.

As far as my ass goes, there's a big pimple on it from my current cycle!

 

[NoDaddyNo]

Okay, this is going well so far.

Open the run command thing, type in "cmd"

That will open up a command terminal.

In there type out "ipconfig" and if you don't want to put up your IP address, that is fine - but when it comes up - if there is an error message, no listing of your IP address, or if it starts with 169 - then let us know.

you can also type in "ping www.yahoo.com"

does that do anything?

then type in "ipconfig /release" and then "ipconfig /renew" and THEN again try "ping www.yahoo.com" - does that then do anything?

If your settings are correct, then doing that should talk to your DHCP service and pull you down a new IP to use and then you should be able to get all funky with your own bad self.

Also - just for good measure - there IS an ethernet cable into the machine that connects to either the cable modem or a router that splits up the lines into multiple lines?

 

[XBiker]

Is this AAP's new username?