I mentioned this one other time, but I will no longer order from Protein Factory... The fact they failed label tests doesn't even bother me that much (that can happen to anyone)... but that justified my reasoning for not ordering there again even more. I had a bad experience personally with one of my orders and it was promised at least on two different occasions I would be reimbursed for my troubles (either money back or product replacement). I both e-mailed and spoke on the phone with Alex and he seemed helpful and seemed like he wanted to make the situation right, but it was all talk and no action. To make a long story short, there was a quality control problem with two different canisters of his Frostein product. Test results or no test results, I do not respect a company who does not respect their customers. If I'm just a number to them and not a person, why should I do business there?