MACRO...THIS IS WHAT THE EMAILED ME (ITS LONG)
THIS IS WHAT THE COMPANY EMAILED ME, WELL ITS ALL THE TECHNICAL INFO, WITH THE NAME OF THE BUSINESS TAKEN OUT. I DIDN'T POST THEIR PRODUCT LIST, THAT WAS THE PART I LEFT OUT. WHAT DO YOU THINK OF THIS??? THEY ARE A HERBAL COMPANY....WOULD THIS BE LEGAL? THANKS FOR YOUR TIME.
EAST_COAST_BODYBUILDER
We appreciate the interest you have expressed in our products. Please review the list below which includes cosmetic, food and nutraceutical ingredients in our starting sale quantities. These small quantities are repacks that require approximately 7 business days before arrival to the customer. Larger sale units are available at discounted pricing. Some items below are available as an imported item for further savings. Please keep in mind that delivery for imported items will take approximately 3 weeks. All items below are listed with pricing that does NOT include shipping and insurance. There are no refunds under any circumstance.
Since the majority of cosmetic, food and nutraceutical ingredients pose hazards when in their purest state (yes - that includes vitamins!), we require our contract disclaimer and indemnity agreement to be signed, dated, completed and returned to us before we ship your item(s). This required disclaimer is found at the end of our products listing. (Incorporated businesses, educational institutions and shipments destined outside the USA, Canada or Mexico do not require submission of this document). Furthermore, we do not offer application, R&D or formulation advice due to legal restrictions. We suggest you first research your product carefully through peer reviewed medical and scientific literature and refer to the 21st Chapter of the Code of Federal Regulations sections 100 thru 199 for Federal regulatory information. If you do not have this manual, we can order them for you (2 separate volumes) (a link to 21CFR is listed on our order page on our website). If the product you order is intended for personal use as a food supplement or related consumable, you must do so under the guidance and care of a physician.
When looking for an item in the list below, please ignore the functional group position (such as "alpha") and the isomeric configuration (such as "L") when searching for your items. In addition, many vitamins are listed in accordance to their technical nomenclature (such as Vitamin B6 = Pyridoxine Hydrochloride).
If you have any further questions, please call or send us e-mail using the information above.
We answer e-mail several times every day! Ordering is available by phone, fax, or on our website. Complete ordering instructions are found at the end of our products listing after the disclaimer.
NOTICE – If you do not find the herb or botanical product you require, please check the latest addition to our website that lists over 500 herbs and botanicals starting in sale units of 1 pound. Please visit the following address:
All chemical reagents, laboratory equipment, food additives, ingredients and all other items offered by XXXXX are not to be used for the preparation of illicit drugs or for any illegal purpose as defined by the statutes of State and Federal Law. I am taking full responsibility for any purchases (made now or in the future) of any product or service from XXXXX . Without limiting the generalities foregoing, I am taking and accepting full liability for personal injury damages, punitive damages, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase of product or services from XXXXXX . Furthermore, I agree to indemnify and hold harmless XXXXXXX, its suppliers, agents, owners, shareholders and employees, as the case may be, for and against any and all losses, damages and expenses, including legal fees and other costs of defending any action that XXXXXXX may sustain or which may occur as a result of any claim of negligence of contract or other claims or theories of law by myself, my officers, agents, or employees, my successors or assignees, my customers or other persons, whether direct or indirect in connection with the unsafe, improper or illegal use, or an unintended use of any chemical or product or services provided. In addition, I am at least 21 years of age and will adopt and use all necessary safety precautions and will abide by all local, state/province and government regulations in accordance with the use of any product or service provided by XXXXX . I am not now nor will I ever rely upon XXXXXX in the selection or use, or instruction or proper use, of any chemical, product, or services provided.
Returned products are not accepted by XXXXXXXXX and no refunds are given unless the product received was not ordered. Approval for return and refund for product not ordered must be given in writing by XXXXXX. Opened containers of chemicals, ingredients and allied goods, used laboratory equipment or any product and associated packaging and labeling that is no longer in the original condition when sold are never accepted for return. Ignorance of product toxicity, of product safety hazards associated with transportation, handling or storage, or of product incompatibility with intended application by myself, my officers, agents, or employees, my successors or assignees, my customers or any other persons that come into contact with any product that I obtained through XXXXXX is entirely my responsibility. If the product I order is intended for use as a food supplement or any form of consumable, I will first receive appropriate instruction and guidance from a licensed physician.
I understand, agree to and will abide to the above stated conditions of sale.
Signature______________________________________________________
Name (legible print only)___________________________________________
Date__________________________________________________________
Address_______________________________________________________
City___________________________________________________________
State/Province___________________________________________________
Zip/Postal Code__________________________________________________
Country________________________________________________________
ORDERING POLICIES
DISCLAIMER & INDEMNITY AGREEMENT REQUIREMENT
If you are an individual that lives in the United States, Canada, or Mexico, XXXXXXXX requires your signed, completed disclaimer to be in our files before you can place your first order for cosmetic, food and nutraceutical ingredients (vitamins, minerals, plant extracts, amino acids, preservatives, acidulants, colors, etc). This document is found on the previous page. Additional copies can be obtained via e-mail, postal mail, or fax. You may also print the disclaimer directly from your computer screen at our website. A link to the document is found at : XXXXXX
SHIPPING
1). Many chemicals, food ingredients and allied products that are purchased in small quantities require repackaging. There is no charge for this service, but please note that shipping will require approximately 7 business days before your product arrives to you. NOTE: a "small quantity" refers to 25 Kg (55 pounds) or less.
2). The minimum charge for shipping and handling is $8.00 unless otherwise stated.
3). Hazardous chemicals will have additional surcharges added to the shipping costs as specified by the shipping option and carrier. Not all delivery options are available for each type and class of hazardous material. Generally, a $15.00 surcharge is added for hazards shipped by ground, $50.00 for hazards shipped to domestic destinations by air and $80.00 for destinations outside the USA. This surcharge is enforced by the carrier, not by us. Hazards that are classified as poisons by the UN will have an additional charge of $15.00 for "poison packaging". These surcharges are added to the regular shipping charges.
4). You must request insurance to be added if desired. If you do not request insurance we will not be held responsible for damaged goods.
Insurance Rates for USPS Insurance Rates for Federal Express® Delivered Items
Declared Value Charge Declared Value Charge
$0.01 ~ $50.00 $1.85 $0.01 ~ $100.00 No Charge
$50.01 ~ $100.00 $2.80 Over $100.00 $0.50 for each $100.00 fraction
$100.01 ~ $200.00 $3.75
$200.01 ~ $300.00 $4.70
$300.01 ~ $400.00 $5.65
$400.01 ~ $500.00 $6.60
$500.01 ~ $600.00 $7.55
$600.01 ~ $700.00 $8.50
$700.01 ~ $800.00 $9.45
$800.01 ~ $900.00 $10.40
$900.01 ~ $1000.00 $11.35
Familiar with USPS Priority Mail? Up to 5 pounds can be shipped with electronic tracking confirmation for only $8.00 USD (insurance additional).
5). We are not responsible for the confiscation of your goods by your Customs agents. YOU are responsible for import regulations.
PAYMENT
1). Net 30 Days payment arrangements are granted to Federal, State and Educational entities in the USA only. The orders must be on official purchase order letterhead and be faxed to us in advance.
2). Private business entities and individuals must pay with Visa, Mastercard, American Express, certified cashiers check, money order, business check, Western Union® or wire transfer (T/T). Payments with a business check will result in delay of the goods being shipped until the check has cleared our bank. WE DO NOT ACCEPT PERSONAL CHECKS OR COD DELIVERIES.
RETURNS POLICY
1). All sales are final. We do not accept any returned items unless an item was shipped in error and the fault lies solely on us.
2). Hazardous and / or opened ingredients are never accepted for refund.
ORDERING PROCEDURES
If you prefer, you may fax or telephone your order to us after reading and agreeing to the above policies:
XXXXXXX
1. Orders are accepted via e-mail, fax, phone, or by written request. To place an order over the internet using your Visa, Mastercard, or American Express card, please go to our website:
XXXXXXXXXX
If you wish to send in your credit card payment instead of giving your information over the internet, neatly print (or preferably type) your name, address, City, State (Province), Zip Code (Postal Code) and Country as it appears on your credit card. Give your credit card type (Visa, Mastercard or American Express), your credit card account number and the expiration date. Include your work or home phone number so that we may contact you in the event that we have difficulty in fulfilling your order. Do NOT use aliases when giving your credit card information - we will contact your bank if there are discrepancies with the information you have supplied. Personal checks and COD's are NOT accepted! Furthermore, if you are requesting a "ship to" address that is different from your "bill to" address indicated on your credit card statement, we will contact the bank that issued the credit card. OUR CREDIT CARD PROCESSING SOFTWARE AUTOMATICALLY VERIFIES THIS INFORMATION.
2. If you are an individual that lives in the United States, Canada, or Mexico, make sure that XXXXXX has your completed disclaimer on file for your first purchase of laboratory or food chemicals and allied food, drug and cosmetic ingredients. This includes vitamins, minerals, amino acids, plant extracts, flavorings, acidulants, preservatives, gums, etc. Orders without a completed disclaimer, either included with the order or in our files, are automatically rejected. Do not attempt to place orders using a disclaimer that is less than completely filled out, signed and dated. The disclaimer used must be that which our legal counsel has written. In addition, the person paying for the goods must be the one who completes the disclaimer.
3. State the name of the item(s) that you request. Be sure to legibly write (or preferably type) the group code, item or CAS Number, item name, size/volume, grade/purity, color (if applicable), and quantity. Total your order. When ordering by mail, you must call or write and ask for a shipping charges quotation. A package with a combined weight (product, container bottle and packaging) of 5 pounds or less can be shipped via USPS Priority mail with electronic tracking for $8.00 (insurance is additional - see above rates).
4. Include your e-mail address and phone number so that we may contact you once we receive your payment.
5. If pre-paying by business check, certified cashiers check or money order, send payment to the address below: