Just renewed plat

[jdevlin1985]

How long does it usually take? I'm still none plat right now

 

[blut wump]

I don't know. I was already Plat when I first went Plat.

 

[jdevlin1985]

I don't know. I was already Plat when I first went Plat.

Should of done the same

 

[Behemoth]

Call customer service...very easy to work with...

After I had been gone for like 3 years, they were still able to renew my old account.

 

[jdevlin1985]

Right ive proper fucked this up. ive now had to cancel the subscription because i need to make a new account. But my username is already in use?

 

[Behemoth]

Right ive proper fucked this up. ive now had to cancel the subscription because i need to make a new account. But my username is already in use?

Did you call customer service...

They spent an hour on the phone with me because I couldnt remeber how I spelled my username...but eventually the guy fixed it.

I was duly impressed.

 

[pintoca]

hold your horses... I'm copying this to the Mod Board, just in case, In my previous experience it was automatic.

Just log-off. clear your cookies and post again.

If it doesn't work, I will post it there

 

[sawastea]

You'll have to update your gallery as well.

 

[hamstershaver]

you look plat to me

 

[jdevlin1985]

Its not the same number for me because im in the UK. But check guys, it seems ok.

Gracias muchly and to you too pintoca

 

[blut wump]

It's a pain to call CS from the UK but it might be your best choice.

At this stage I suggest you contact support
http://www.elitefitness.com/support/

If you already filled in your credit card details then the money might already have been taken. Don't try to sort this out yourself, you can only make it worse.

Fill in a support ticket and most people then make a thread along the lines of 'MODS/ADMINS HELP ME'. They don't like it when people do that, though it's often the quickest way to get support, and I wouldn't recommend it.

 

[blut wump]

I type too slowly.

Congrats on going Platypus.

 

[pintoca]

yep. Looking plat

 

[jdevlin1985]

It's a pain to call CS from the UK but it might be your best choice.

At this stage I suggest you contact support
http://www.elitefitness.com/support/

If you already filled in your credit card details then the money might already have been taken. Don't try to sort this out yourself, you can only make it worse.

Fill in a support ticket and most people then make a thread along the lines of 'MODS/ADMINS HELP ME'. They don't like it when people do that, though it's often the quickest way to get support, and I wouldn't recommend it.

Its ok its only 7 stirling. What number do you call from here BW?

 

[jdevlin1985]

i had to cancel the previous subscription because i never entered my user name. I presumed it was a seperate user name from this one. Just clicking the cancel button does actually cancel, right?

 

[blut wump]

I don't. I just bleat in a thread and post a support ticket.

 

[blut wump]

i had to cancel the previous subscription because i never enter my user name. I presumed it was a seperate user name from this one. Just clicking the cancel button does actually cancel, right?

I'm not sure on that. It might just cancel the renewal.

 

[jdevlin1985]

I'm not sure on that. It might just cancel the renewal.

You must spread some Karma around before giving it to blut wump again.

Thats twice in half a day. Thanks bor

 

[Cutiebaby]

thank you.

 

[jdevlin1985]

thank you.

what for

 

[Cutiebaby]

what for

keeping your end of the deal.

 

[jdevlin1985]

keeping your end of the deal.

I always keep to my word

 

[Cutiebaby]

so i noticed

 

[Cutiebaby]

thank you for that as well!

 

[jdevlin1985]

thank you for that as well!

Your welcome

 

[George Spellwin]

Thanks for supporting EF. You look Platinum to me, but if something is off, open a ticket here:
http://support.elitefitness.com/support/

Or call us from the UK at 212-823-1000

We are happy to merge two accounts if that is the issue - but your current account looks Plat to me.