I received my cooking supplies today via UPS. One of my 5 vials was broken during transit. I emailed customer service at FinaKits in the hope that they are prompt and helpful.
Has anyone here had similar problems? How quickly (if at all) was the problem resolved?
I received an email response from FinaKits customer service thismorning. Quick response. They agreed to overnight me a replacement vial. Very good service. It is good to see people who care about their customer base.
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