Digger, check it out

[Lestat]

So where do you access the legit support link? Where has it been publicized/advertised?

As I mentioned to you, I've been using the support link that George Spellwin was pushing.

http://www.elitefitness.com/forum/6103122-post24.html

Hi koartist,

Thanks for going Platinum and sorry you are having trouble with your account.

The support link is:
http://support.elitefitness.com/support/

The one you have below is not the right link. Just click "Help" at the very top of the page or "Contact Us" at the very bottom.

You can also contact us at any time at 888-613-8959

You can change your name at any time. Click the "Your Account" link at the top of the page, login and select the option "Change Username..."

If you are just changing capitalization, try changing it to a new and different name first, like koartist2, then change it one more time back to koartist with caps where you want them.

Again, thanks for your support of the site.

I simply followed instructions here.

http://www.elitefitness.com/forum/7815049-post17.html

No, it's https://support.elitefitness.com/ -- SSL on a dedicated box.

No wonder you've been having trouble getting your tickets answered.

 

[needtogetarmy]

bump

good info