not ruined at all. just run it under hot water first and if that doesnt work then slowly increase the water temp until it dissolves. Still if that doesnt work and/or it crashes again then add a tiny bit of benzyl benzoate (3-5 drops from syringe) and reheat again. Repeat this over until it works. You could try substituting benzyl alcohol for the benzoate if you didnt have any. I personally have used both sucessfully