Computer guys, PLEASE, I'm aboutta kill myself soon :(

[bran987]

ok as simple as I can here is the explanation:

I have a 1) desktop and 2) a laptop

I have a cable modem and I have a LinkSys wireless router.

OK

So I just loaded Windows XP service pack 1 and Norton Antivirus & Internet Security 2004 onto my laptop, CLEAN INSTALL, deleted everything. it's a completely empty laptop system.

DONE

SO, computer guys, here is the thing:

Wall ----> Cable Modem ---> Desktop Computer = Fine, I'm typing on it, Internet works great. This is not the machine I just reloaded the operating system on.

Wall ---> Cable Modem ---> Laptop = No connection. I have the LinkSys CD in but it says I am not connected to the Internet so I can't configure anything. This is the machine I just loaded Windows on again, it's a laptop.

BTW it tells me to NOT connect anything through the router at first, so picture this, you plug a wire into your desktop and you get Internet fine just like I'm typing on now. But plug it into your laptop and when you try to install your linksys or go to Internet Explorer it says you have no Internet. The Router isn't even involved at this point, what's going wrong??????????

 

[GoldenDelicious]

its imageshacks fault

 

[bran987]

its imageshacks fault

:yellow frog:

 

[Devastation]

bran did you download the system drivers to your laptop yet? that might be the problem

 

[bran987]

bran did you download the system drivers to your laptop yet? that might be the problem

how do I download without connecting to the Internet? I'm trying to connect to Internet to download SP2 and security upgrades

 

[Mammoth2500]

Try reinstalling your NIC and updating the drivers

 

[bran987]

Try reinstalling your NIC and updating the drivers

please explain in english

 

[Devastation]

how do I download without connecting to the Internet? I'm trying to connect to Internet to download SP2 and security upgrades

do you have a system drivers disk?

 

[Yarg!]

Dude, getting a LAN setup on two computers thru a router is easy as ABC. Go to control panel, go to internet connection wizard, and say you want to connect 2 pcs, etc etc and just click .. takes like 20 seconds.

 

[juiceddreadlocks]

dude, when you go to control panel and then network connections does it show a Local Area Network connection? If it does, then you suck. If it doesnt... find the name of your ethernet card and download the driver onto your desktop and then upload the driver to your notebook.

 

[Island Son]

on the desktop:
start / control panel / network connections / doubleclick on the connection / properties button / scroll down to internet protocol (tcp/ip) / click properties again. Probably the radiobuttons selected are for "obtain ip address automatically' and "obtain dhcp address automatically" (ie it picks it up automatically from the cable connection).

Repeat on the laptop and select the same radiobuttons. Reboot, plug in, all will be fine.

BTW the first thing you need to do have a firewall running; unprotected vanilla XP (no service packs) will be infected with a worm from the net on average within 10 minutes of connection, on a fresh XP installation. I'm not sure about XP service pack 1, but you should go to service pack 2 to be safe.

 

[Mammoth2500]

please explain in english

1st you need to find out what have for a NIC ( Network Interface Card ):

- start/control panel/(if in category view, if not skip this button) network and internet conncetions/ network connections. Here you should see a local area connection. in small letters it should tell you the name brand of your NIC.

- next use your other comp that you can connect to and search on google for the name of your card and the drivers. Dl the latest drivers.

- got back to the other pc and put the disk in. now:

Click Start, click Control Panel, and then click Performance and Maintenance.
Click See basic information about your computer.
In the System Properties dialog box, click the Hardware tab.
Click Device Manager.
Now find network adapters. expand this column then right click your NIC and choose update drivers and when it asks where choose your disk drive.

Now try your internet. I would disable any firewalls you have installed at the moment.

As for SP2 i wouldn't worry about updating that yet. I only use SP1 and have no issues at all.

If that does not work theres more stuff we can try to see if you NIC is actually picking up a IP from your ISP and if so can try and ping a web site rather than using your browser etc..

 

[bran987]

YES

1394 connection

double clicked

Clicked Properties

Scrolled to TCP/IP

Clicked Properties again

Here I Obtained IP address auto

but not DHCP as you said, only option is DNS automatically

said OK

rebooted

still no Internet.

FYI when I look at my 1394 connections it says I've been connected for 11:05 minutes at 400 Mbps, but no packets sent and no packets received.

 

[Devastation]

YES

1394 connection

double clicked

Clicked Properties

Scrolled to TCP/IP

Clicked Properties again

Here I Obtained IP address auto

but not DHCP as you said, only option is DNS automatically

said OK

rebooted

still no Internet.

FYI when I look at my 1394 connections it says I've been connected for 11:05 minutes at 400 Mbps, but no packets sent and no packets received.

i doubt you connect thru that port bro. do you have your driver disk or not

 

[juiceddreadlocks]

dude 1394 is firewire.

 

[Mammoth2500]

firewire indeed. should be another connection icon with it?

 

[bran987]

This is a Dell Inspiron 700M 1 month old

 

[Devastation]

This is a Dell Inspiron 700M 1 month old

DO YOU HAVE YOUR SYSTEM DRIVER DISK

 

[bran987]

1394 is the only connection under Network Connections

No I do not have a Driver CD, my computer came with no CD's, NONE.

 

[Mammoth2500]

OK take a look here to see if you have your NIC installed:

Click Start, click Control Panel, and then click Performance and Maintenance.
Click See basic information about your computer.
In the System Properties dialog box, click the Hardware tab.
Click Device Manager.
Now find network adapters. expand this column and what does it say?

Also does your internet require a username/pass everytime to connect?

 

[bran987]

OK take a look here to see if you have your NIC installed:

Click Start, click Control Panel, and then click Performance and Maintenance.
Click See basic information about your computer.
In the System Properties dialog box, click the Hardware tab.
Click Device Manager.
Now find network adapters. expand this column and what does it say?

Also does your internet require a username/pass everytime to connect?

I did everything you said, and when I expanded it the only adapter is 1394 Net Adapter

I have never entered a username and password to get onto Internet. I use Comcast Digital it's a cable modem service in Dallas, real big like billions of dollars market cap company

 

[juiceddreadlocks]

BRAN987, stop everything you're doing. We're making this too hard on you. go to Dell.com and enter the system ID of your computer. This will give you the option to download drivers for it.

I'm assuming your going to use your desktop to do this.


It sounds like your ethernet card is not installed. You can easily find the driver by the above method.

 

[Mammoth2500]

BRAN987, stop everything you're doing. We're making this too hard on you. go to Dell.com and enter the system ID of your computer. This will give you the option to download drivers for it.

I'm assuming your going to use your desktop to do this.


It sounds like your ethernet card is not installed. You can easily find the driver by the above method.

Hehe its never as easy as it seems. But yea your NIC isn't installed. Follow as noted above.

 

[bran987]

BRAN987, stop everything you're doing. We're making this too hard on you. go to Dell.com and enter the system ID of your computer. This will give you the option to download drivers for it.

I'm assuming your going to use your desktop to do this.


It sounds like your ethernet card is not installed. You can easily find the driver by the above method.

OK I did what you said... I put in my model number and service tag on the bottom of my laptop.. yes I'm using my desktop right now.. here are the options it gave me to download...

Applications

Dell Crash Analysis Tool
Dell Driver Reset Tool
Sonic Solutions DigitalMedia v7
Sonic Solutions Record Now 7.0 (Dual Layer)
Sonic Solutions Sonic DMX 3.0
Audio Drivers

SIGMATEL STAC 9750 AC97
Chipset

Intel Mobile Chipset
Texas Instruments PCI7420 Flash Memory/SD Reader
Communication Drivers

Conexant D480 MDC V.92 Modem
Diagnostic Utilities

Dell 32 Bit Diagnostics (Graphical User Interface version)
Dell 32-bit Diagnostics Utility Partition Contents Upgrade Tool
Display Devices

Dell 1505FP
Dell 1704FPT
Dell 1704FPV
Dell 1905FP
Dell 2001FP
Dell 2005FPW
Dell 2405FPW
Dell E153FP
Dell E173FP
Dell E193FP
Dell M783p
Dell M993c
Dell M993s
Dell W2600 LCD TV
FlashBIOS Updates

Dell Inspiron 700m System BIOS
IDE and EIDE

Western Digital Scorpio 40GB 5400rpm Mobile HDD
Western Digital Scorpio 60GB 5400rpm Mobile HDD
Western Digital Scorpio 80GB 5400rpm Mobile HDD
Input Device Drivers

Synaptics Touchpad
Network Drivers

Broadcom 440x 10/100 Integrated Controller
Dell _Wireless (Except US,Japan) WLAN Network Adapter Card
Dell _Wireless (Japan) WLAN Network Adapter Card
Dell _Wireless (US) WLAN Network Adapter Card
Dell TrueMobile 1300 b/g PCMCIA
Dell TrueMobile 1300 Internal b/g MPCI
Dell TrueMobile 1400 Internal Dual-band WLAN Card
Dell Wireless 1350(b/g)WLAN miniPCI Card
Dell Wireless 1370 (b/g)WLAN MiniPCI Card
Dell Wireless 1450 (a/b/g) Dual-Band WLAN miniPCI Card
Dell Wireless 1470 (a/b/g) Dual-Band WLAN miniPCI card
Dell Wireless™ 1350 WLAN (b/g) PC Card
Intel (R) PRO/Wireless Network Connection
Intel (R) Pro/Wireless 2100 LAN miniPCI Adapter
Intel (R) PRO/Wireless 2200BG Network Connection
Intel (R) PRO/Wireless 2915ABG Network Connection
Printer Drivers

Dell Laser Printer 5100cn
Dell Medium Workgroup Laser Printer M5200
Dell Personal Laser 1100
Dell Personal Laser 1600n
Dell Photo Printer 540
Dell Workgroup Laser Printer W5300
Removable Media Storage Devices

HLDS GCC-4243N Slim CDRW/DVDROM 24X GBAS
HLDS Slim GWA-4040N 4X DVD+/-RW Japan Only
M-Systems HS 128M and 64M USB Memory Key
M-Systems HS 256M USB Memory Key
NEC ND-5100A slim 4X DVD+RW
NEC ND-6500A Slim 8X DVD+/-RW
QSI SWB 242 U Slim 24/24/24X Combo
Sony CRX830E 24/24/24X Slim Combo
Sony DW-D56A slim 8x DVD+/-RW
System and Configuration Utilities

Dell Notebook System Software
Microsoft SpeedStep Fix for WinXP
Video Drivers

 

[Mammoth2500]

its one of these hehe :

Network Drivers

Broadcom 440x 10/100 Integrated Controller
Dell _Wireless (Except US,Japan) WLAN Network Adapter Card
Dell _Wireless (Japan) WLAN Network Adapter Card
Dell _Wireless (US) WLAN Network Adapter Card
Dell TrueMobile 1300 b/g PCMCIA
Dell TrueMobile 1300 Internal b/g MPCI
Dell TrueMobile 1400 Internal Dual-band WLAN Card
Dell Wireless 1350(b/g)WLAN miniPCI Card
Dell Wireless 1370 (b/g)WLAN MiniPCI Card
Dell Wireless 1450 (a/b/g) Dual-Band WLAN miniPCI Card
Dell Wireless 1470 (a/b/g) Dual-Band WLAN miniPCI card
Dell Wireless™ 1350 WLAN (b/g) PC Card
Intel (R) PRO/Wireless Network Connection
Intel (R) Pro/Wireless 2100 LAN miniPCI Adapter
Intel (R) PRO/Wireless 2200BG Network Connection
Intel (R) PRO/Wireless 2915ABG Network Connection

 

[juiceddreadlocks]

Okay, download and install the broadcom 440 10/100 connection if you have an ethernet cable you can use to connect until you can figure out which one of those wireless cards you actually have. Since that is the only 10/100 card I see on there I'm guessing that;s the one you have.

 

[bran987]

I found my Packing Slip

Intel PRO/Wireless 2200 (802.11b/g) Internal Wireless

So I downloaded
Intel (R) PRO/Wireless 2200BG Network Connection

burning it now...

 

[juiceddreadlocks]

you better donate a fuckton of karma to me.

 

[Mammoth2500]

I found my Packing Slip

Intel PRO/Wireless 2200 (802.11b/g) Internal Wireless

So I downloaded
Intel (R) PRO/Wireless 2200BG Network Connection

burning it now...

good work

 

[Devastation]

bro you'll most likely also need to install your sound, video, modem, chipset, and possibly touchpad drivers

 

[blut wump]

I found my Packing Slip

Intel PRO/Wireless 2200 (802.11b/g) Internal Wireless

So I downloaded
Intel (R) PRO/Wireless 2200BG Network Connection

burning it now...

Fingers crossed. Once you've been through this process once you might think about starting again and reclaiming that dead space which Dell presumably reserved for an inaccessible recovery partition.

 

[pintoca]

This is quite the ordeal

Bran, how is it going bro? your whole problem was not following the mantra of network troubleshooting:

1. Ping your loopback interface
2. Ping your default gateway ethernet interface
3. Ping your default gateway WAN interface
4. Try to resolve a name in your network
5. Try to resolve a name outside your network.



OK, this was not the issue, but yep, hopefully you are OK now and getting all sort of porn downloaded.

My recommendation, as I write to you MONTHS AGO YOU SHITHEAD, once you have the laptop setup ENTIRELY SETUP, with everything just the way it is supposed to be (tweaks, settings, drivers, SP2, firewall, ANTiVIRUS with subscription until 2043, etc).

Find Norton Ghost or any other disk-imaging software and BURN a DVD image of your laptop. It turns this nightmare into a :

1. Insert Image DVD (a single 4GB disk will hold all your setup)
2. Wait 20 mins
3. new machine ready to go

Make sure you NEVER store data on your system disk. Your system disk should be one that you could reinstall in the blink of an eye, with no questions asked.

That habit of having a shiload of data on your desktop? BAD IDEA, that spells disaster. Keep it on another disk or a partition and keep only LINKS on your desktop.

 

[bran987]

here's the newest funny part.

I apparently downloaded and installed my driver for wireless card

spent 40 minutes installing windows security updates b/c I connected to a weak wireless network somewhere in my apartment complex

rebooted after security upgrades were installed

now I can't get on the internet I type google.com and it says google.com.com trying to go to that site that yahoo.com tries to go to yahoo.com then yahoo.com.edu and nothing will connect I have done nothing on this computer. I was just about to install my wireless network software but I have to be on the Internet to do that and now I can't get on it.
\
That's hilarious! This has only taken me all day.

I have Norton Antivirus and Norton Internet Security and SP1 and all security upgrades installed, which means I can't connect to the internet I guess.

 

[bran987]

oh oh oh and even funnier, it says I have an "Excellent" connection to this random wireless network that is unsecured in my apt. complex, but I can't get on the net, I love it

 

[Devastation]

download the broadcom 10/100 driver and load it on your laptop. then you can plug your modem into the network card on the back adn get on the internets

 

[Devastation]

here's the newest funny part.

I apparently downloaded and installed my driver for wireless card

spent 40 minutes installing windows security updates b/c I connected to a weak wireless network somewhere in my apartment complex

rebooted after security upgrades were installed

now I can't get on the internet I type google.com and it says google.com.com trying to go to that site that yahoo.com tries to go to yahoo.com then yahoo.com.edu and nothing will connect I have done nothing on this computer. I was just about to install my wireless network software but I have to be on the Internet to do that and now I can't get on it.
\
That's hilarious! This has only taken me all day.

I have Norton Antivirus and Norton Internet Security and SP1 and all security upgrades installed, which means I can't connect to the internet I guess.

what'd you think you were downloading

 

[Devastation]

bro you'll most likely also need to install your sound, video, modem, chipset, and possibly touchpad drivers

^^

don't forget this either

 

[bran987]

download the broadcom 10/100 driver and load it on your laptop. then you can plug your modem into the network card on the back adn get on the internets

k im doing that it's installin

 

[bran987]

what'd you think you were downloading

huh? I was doing what mr. db said to do

 

[bran987]

holy crap dev that worked ok I'm on my lap now

 

[Devastation]

 

[bran987]

and I just got my wireless connection setup!!! i can't believe it's all working so well!!!!!!!!!!!!!!!!!!!!!!!!!!!

now about those other drivers?

 

[bran987]

dev should I D/L this one?

Release Title: Application: Dell Driver Reset Tool, Application, Windows XP, English, Multi System, v. 1.02L (DiRT - External Zip) , A01
Release Date: 02/07/2005
Description: Driver Reset Tool is an application that will scan the system for malfunctioning drivers and reset such drivers to the original drivers available in the system.

 

[Ish]

Bran, before you go downloading that, check your control panels > performance & maintenance > system > hardware tab > device manager and see what has ! marks. If you don't have any there, everything should be working. If you have ! marks, see what they are and go to dell's support page. You can put in your service tag, and that should take you to the drivers for your laptop. Download the ones showing an ! mark.