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attention computer gurus nordstrom needs some help

saint808

Manic Depressed User
Platinum
everytime he opens a browser window it crashes and he can't download a new browser because he can't get to a download screen any suggestions?
 
i sent him the ie 6 setup file from icrosoft's page it's a service pack setup that microsoft uses as a front end downloader type deal but i am not sure if that will solve it
 
WHEN YOU TALK TO HIM AGAIN, TELL HIM TO CHECK HIS MAIL WHEN HE GETS HIS BROWSWER TO OPEN.




KAYNE
 
YEAH, I JUST PUT IT UP. THX MAN. I MIGHT SEND YOU A FEW MORE TO DO FOR ME. I GOTTA SCAN THEM FIRST THOUGH.




KAYNE
 
best thing to do is hit f8 once you boot up till the options appear and select command prompt. Then type scanreg restore or maybe just scanreg and select a date to back the registry up from.
 
BURNING INSIDE SAID THE BEST/QUICKEST OPION. TELL HIM TO LOOK FOR HIS MEMORY RESTORE FUNCTION. SELECT A DATE TO RESTORE BACK TO AND IT SHOULD FIX ITSELF. IF HE GOT A VIRUS THAT AFFECTS EVEN THAT FILE HE IS SCREWED THOUGH. BUT I DOUBT A VIRUS IS AFFECTING THAT FILE IF HE CAN BOOT UP JUST NOT OPEN A BROWSWER.

WORKS FOR ME WHEN I HAVE A PROBLEM. THOUGH SINCE I GOT THIS COMP (DELL) A YEAR AGO, I HAVENT HAD TO USE IT. I USED IT QUITE FREQUENTLY ON MY GATEWAY THOUGH.



KAYNE
 
he said he didn't have his xp cd with him... i'll pass this along if he gets back on aim soon.
 
im writing this from the library computer, mine is still screwed. the IE6 download thing saint sent me didn't help anything. I ran & installed it but it still doesnt' work.

What happened is this. My mouse was messed up so i downloaded some drivers. i think i did that 2 times. Could that have messed it up, downloading the same set of drivers repeadaely? Before i downloaded drivers about 3x the browsers would still open up.

i can't check my email on the library computer, so you'll have to post or send a pm if you have info.

i'll probably have to wait for my brother to come up here with my windows XP disk. then i can reinstall everything. this computer sucks. I'm getting a newer hard drive & reinstalling everything.
 
sorry nord... microsoft said it would work and they are rarely wrong... ok they are wrong a lot but it was worth a shot.
 
thats alright its not your fault.


i'm guessing this happened because i kept re-downloading drivers for my microsoft intellimouse from the microsoft homepage (i read in help that you should redownload them if you're having mouse problems, so i did and nothing happened. so i tried it again (perhaps that was a bad idea)). before that my browsers opened up.
 
Burning_Inside said:
best thing to do is hit f8 once you boot up till the options appear and select command prompt. Then type scanreg restore or maybe just scanreg and select a date to back the registry up from.

I agree because I had to do this, too, after downloading some stuff which caused some chaos....I am not an expert, but restoring was the only thing that worked.

Hope it all works out!!
 
i tried burning insides idea. It said 'safe mode with command prompt' so i went into that when i rebooted. However, the commands 'scanreg' 'scanreg restore' scanreg & scanreg restore. None of them was considered a legitimate command. i'm on windows XP.


I don't think i can download a new browser as i can't open that hyperlink. Maybe someone can send it to me via AIM or something. that or netscape. My AIM handle is iprefermsn1979.
 
Have you tried to de-install the binary decahedron refibrulator then attaching a composite binary smedaculator?

I did and it fixed all my probs.
 
this may have been said already, but how about uninstalling the mouse and rebooting the computer and seeing if the computer automatically detects the mouse. then try launching explorer. maybe fixing the mouse will fix the browser. But I still think your mouse is dirty too.
 
2thick sent me a copy of netscape navigator through AIM, so i am back online using this as a browser. THank you 2thick, i appreciate it. Thank you too saint for helping me out.
 
Hey man XP comes with a system restore function. Just go to the system tools folder under accessories and select system restore. From there you can select a date prior to your mishap. Click next a couple times and it'll will ptu your computer back to the date you picked. It'll reboota dn you should be all set
 
Delinquent said:
Hey man XP comes with a system restore function. Just go to the system tools folder under accessories and select system restore. From there you can select a date prior to your mishap. Click next a couple times and it'll will ptu your computer back to the date you picked. It'll reboota dn you should be all set


is there anyway i can do that and still have netscape as a backup browser? i don't want to turn back my XP a few days, lose my netscape browser, but still have the IE browser fucked up.

can i burn the netscape program to a cd?
 
This is odd

i did system restore, set it for january 7th. what happened is this, when the comp came back on, my mouse was frozen. i restarted it and nothing, i couldn't move it. Luckily my brother has the same mouse i do, so i switched with his and for some reason it works now (it didn't change anything when i switched them yesterday). IE is opening now. The mouse seems to work on his computer for some reason.
 
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