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napsgear
genezapharmateuticals
domestic-supply
puritysourcelabs
Research Chemical SciencesUGFREAKeudomestic
napsgeargenezapharmateuticals domestic-supplypuritysourcelabsResearch Chemical SciencesUGFREAKeudomestic

Musclepay FAQ [Dropshipping & Website developer]

What is the current shipping time with the ongoing pandemic?

For the most part, shipping (including customs clearance), payment processing, and all takes about 3 weeks. Considering, the products shipped are Gear, not socks from Amazon, 3 weeks is well worth the wait. There is a process international packages must go through and no one can jump around it. If you have the patience for it, you could maintain a decent on-hand selection of your favorites.
 
What is the current shipping time with the ongoing pandemic?

For the most part, shipping (including customs clearance), payment processing, and all takes about 3 weeks. Considering, the products shipped are Gear, not socks from Amazon, 3 weeks is well worth the wait. There is a process international packages must go through and no one can jump around it. If you have the patience for it, you could maintain a decent on-hand selection of your favorites.

well said this is not socks from amazon guys it's gear
so it takes some time
 
What happens if my package gets seized?


These packages are shipping internationally. They must go through customs in the country from where it was shipped and a second customs in the destination country. Each event may take a week or more to process. Your tracking will not explicitly say if a package is seized. However, we can make a professional estimate based on the length of time in customs. If your package has been in customs longer than 3 weeks, please reach out to customer service.


If a customs letter is received:


- No need to wait! Please contact our support immediately to discuss replacement options. Please save your letter and envelope, as a photocopy may be required.
- Do not respond to the letter. These letters are boilerplate and nothing more. Our customers have literally never complained once about any action being taken.
- Consider using a new name and address for any future orders or replacement orders. This will dramatically improve your chances of a successful delivery.


If you have any questions or comments, feel free to comment here or PM me.
 
What happens if my package gets seized?


These packages are shipping internationally. They must go through customs in the country from where it was shipped and a second customs in the destination country. Each event may take a week or more to process. Your tracking will not explicitly say if a package is seized. However, we can make a professional estimate based on the length of time in customs. If your package has been in customs longer than 3 weeks, please reach out to customer service.


If a customs letter is received:


- No need to wait! Please contact our support immediately to discuss replacement options. Please save your letter and envelope, as a photocopy may be required.
- Do not respond to the letter. These letters are boilerplate and nothing more. Our customers have literally never complained once about any action being taken.
- Consider using a new name and address for any future orders or replacement orders. This will dramatically improve your chances of a successful delivery.


If you have any questions or comments, feel free to comment here or PM me.

great advice!
 
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